Warranty Conditions - Calorex PPT16 BHC Owners & Installation Manual

12.0 WARRANTY CONDITIONS

The following exclusions apply to the Warranty given by Dantherm Ltd. No
claims will be accepted if :
1. The heat pump is incorrectly sized for the application.
2. The heat pump is installed in any way that is not in accordance with the
current procedures as defined by Dantherm Ltd.
3. The heat pump has been worked upon or is adjusted by anyone other
than a person authorised to do so by Dantherm Ltd.
4. The air flow to and from the machine is outside the specified limits.
5. The water flow through the machine is outside the specified limits.
6. The water pH level and/or chemical balance is outside the following limits:
Acidity pH
Total Alkalinity, as CaCO3
Total Hardness, as CaCO3
Total Dissolved Solids
Maximum Salt Content
Free Chlorine Range
Free Chlorine Range
Superchlorination
Bromine
Baquacil
Ozone
Maximum Copper Content
Aquamatic Ionic Purifier
7. The heat pump has suffered frost damage.
8. The electrical supply is insufficient or in any way incorrect.
9. The fan amps and duct pressure are outside the specified limits.
10. The heat pump has not been maintained in accordance with service
requirements in section 4.1.
SD6381652 ISSUE 4
pH 7.2 - 7.8
ppm 80 - 120
ppm 150 - 250
ppm 1000
ppm 35000
ppm 1 - 2 Domestic
ppm 3 - 6 Commercial
max 30ppm for 24 hrs
ppm 2 - 5
ppm 25 - 50
ppm 0.9 Max
ppm 1
ppm 2 Max
If in doubt or if advice is required please contact the Dantherm Group
UK Service Department by calling 01621 856 611
or emailing service.department@dantherm.com
Note: The Reply Paid Warranty Registration Card must be returned, to ensure
that the correct warranty is given. If you do not find a Registration Card with
your heat pump please contact the Dantherm Group UK Service Department
giving your name, address and serial number of your heat pump. A card will be
sent to you for completion.
Please give MODEL NUMBER and SERIAL NUMBER of your heat pump when
making technical or service enquiries. This will assist in correct diagnosis and
ensure service can be provided with the minimum delay.
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