Warranty Conditions - Calorex Pro-Pac Series Owners & Installation Manual

8.0 WARRANTY CONDITIONS

The following exclusions apply to the Warranty given by Dantherm Ltd.
No claims will be accepted if :
1. The heat pump is incorrectly sized for the application.
2. The heat pump is installed in any way that is not in accordance
with the current procedures as defined by Dantherm Ltd.
3. The heat pump has been worked upon or is adjusted by anyone
other than a person authorised to do so by Dantherm Ltd.
4. The air flow to and from the machine is outside the specified limits.
5. The water flow through the machine is outside the specified limits.
6. The water pH level and/or chemical balance is outside the following
limits:
Acidity pH
Total Alkalinity, as CaCO3
Total Hardness, as CaCO3
Total Dissolved Solids
Maximum Salt Content
Free Chlorine Range
Free Chlorine Range
Superchlorination
Bromine
Baquacil
Ozone
Maximum Copper Content
Aquamatic Ionic Purifier
7. The heat pump has suffered frost damage.
8. The electrical supply is insufficient or in any way incorrect.
9. The fan amps and duct pressure are outside the specified limits.
10. The heat pump has not been maintained in accordance with
service requirements in the regular planned maintenance section.
SD566250 ISSUE 35
pH 7.2 - 7.8
ppm 80 - 120
ppm 150 - 250
ppm 1000
ppm 8000
ppm 1 - 2 Domestic
ppm 3 - 6 Commercial
max 30ppm for 24 hrs
ppm 2 - 5
ppm 25 - 50
ppm 0.9 Max
ppm 1
ppm 2 Max
If in doubt or if advice is required please contact the Dantherm
Group UK Service Department by calling 01621 856611
(option 4) or emailing service.department@dantherm.com
Note: The Reply Paid Warranty Registration Card must be returned,
to ensure that the correct warranty is given. If you do not find a
Registration Card with your heat pump please contact the Dantherm
Group UK Service Department giving your name, address and serial
number of your heat pump. A card will be sent to you for completion.
Please give MODEL NUMBER and SERIAL NUMBER of your heat
pump when making technical or service enquiries. This will assist
in correct diagnosis and ensure service can be provided with the
minimum delay.
47