13�0 Warranty Conditions - Calorex VPT 12 Owners & Installation Manual

13�0 WARRANTY CONDITIONS
Where commissioning is provided in the UK and
Ireland, this must be carried out by factory trained and
approved personnel.
The following exclusions apply to the warranty given
by Dantherm Ltd. No claims will be accepted if:
1. The heat pump is installed in any way that is not in
accordance with the current procedures as defined
by Dantherm Ltd.
2. The heat pump has not been maintained in
accordance with the service requirements in the
Regular Planned Maintenance section.
3. The heat pump has been worked upon or is
adjusted by anyone other than a person authorised
to do so by Dantherm Ltd.
4. The heat pump is incorrectly sized for the
application.
5. The water flow through the machine is outside the
specified limits.
6. The water pH level and/or chemical balance is
outside the following limits:
Acidity pH
Total Alkalinity, as CaCO3
Total Hardness, as CaCO3
Total Dissolved Solids
Maximum Salt Content
Free Chlorine Range
Free Chlorine Range
Superchlorination
Bromine
Baquacil
Ozone
Maximum Copper Content ppm
Aquamatic Ionic Purifier
1005759 ISS 1
pH 7.2 - 7.8
ppm 80 - 120
ppm 150 - 250
ppm 1000
ppm 35000
ppm 1 - 2 Domestic
ppm 3 - 6 Commercial
max 30ppm for 24 hrs
ppm 2 - 5
ppm 25 - 50
ppm 0.9 Max
1
ppm 2 Max
7. The heat pump has suffered frost damage.
8. The electrical supply is insufficient or in any way
incorrect.
9. The fan amps and duct pressure are outside the
specified limits.
10. The air flow to and from the machine is outside the
specified limits.
If in doubt or if advice is required please contact
the Dantherm Group UK Service Department by
calling +44 (0)1621 856 611 (option 4) or email
service�department@dantherm�com
Note: The Reply Paid Warranty Registration Card must
be returned, to ensure that the correct warranty is
given. If you do not find a Registration Card with your
heat pump please contact the Dantherm Group UK
Service Department giving your name, address and
serial number of your heat pump. A card will be sent to
you for completion.
Please give MODEL NUMBER and SERIAL NUMBER
of your heat pump when making technical or service
enquiries. This will assist in correct diagnosis and ensure
service can be provided with the minimum delay.
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