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Operating Manual
9
Troubleshooting
9.1
Error analysis
Symptoms
The use of a master or User key
is confirmed via acoustic sig-
nals by the components
The use of a master or User key
is confirmed via acoustic sig-
nals by the components
Door does not open: authorisa-
tion via an authorised User key
is confirmed by acoustic signals
Door does not open: authorisa-
tion via an authorised User key
is confirmed by acoustic signals
Door does not open: authorisa-
tion via an authorised User key
is confirmed by acoustic signals
Door does not open: authorisa-
tion via an authorised User key
is confirmed by acoustic signals
User key cannot be pro-
grammed
Master Key cannot be pro-
grammed
Kaba mechatronic cylinder compact
This chapter provides important information for analysing errors and troubleshoot-
ing.
Possible causes
Flashes
– Battery "Low"
1
9 x
(V4 FW 42.XX)
2 x long – Battery "Low"
(V3 FW 31.XX/32.XX)
1 x very
– Alarm — Battery "Empty"
long
8 x
– Self-test could not be completed.
short
4 x
– Key not programmed
short
– Outside the time window
1 x long
– Internal clock in component has
failed
1 x
short
1 x long
– 4000 media or groups already pro-
grammed in the e-module
– Faulty Key
– Not the correct technology
1 x
– E-module already programmed
short
Key:
1
The actuator subsequently opens
k1evo820 - 201606
Troubleshooting
Measures
– Replace the batteries
– Replace the batteries
– Replace the batteries
– Check or replace the locking unit
– Program Key
– Check time profiles
– Check programming and clock
time
– Contact customer service
– Carry out INI reset for e-module
Round profile
35
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