JDS Uniphase WiFi Advisor User Manual
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JDS Uniphase WiFi Advisor User Manual

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  • Page 1 WiFi Advisor Wireless LAN Analyzer User’s Guide...
  • Page 3 WiFi Advisor Wireless LAN Analyzer User’s Guide Network and Service Enablement 20250 Century Blvd Germantown, Maryland 20874 USA Toll Free 1-855-ASK-JDSU Tel +1-301-353-1560 • Fax +1-240-404-1996 www.jdsu.com...
  • Page 4 All trademarks and registered trademarks are the property of their respective companies. Ordering information This guide is a product of JDSU's Technical Information Development Department, issued as part of the WiFi Advisor. The catalog number for a published guide is ML-WFED-300AC. WiFi Advisor Wireless LAN Analyzer User’s Guide Page ii 22073751, Rev.
  • Page 5 The authority to operate this product is conditioned by the requirements that no modifications be made to the equipment unless the changes or modifications are expressly approved by JDSU. WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002...
  • Page 6 (ii) Cet équipement est conforme aux limites IC d'exposition aux radiations définies pour un environnement non contrôlé. Cet équipement a été SAR-évalué pour une WiFi Advisor Wireless LAN Analyzer User’s Guide Page iv 22073751, Rev. 002...
  • Page 7 In the European Union, all equipment and batteries purchased from JDSU after 2005-08-13 can be returned for disposal at the end of its useful life. JDSU will ensure that all waste equipment and batteries WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002...
  • Page 8 Environmental section of JDSU’s web site at www.jdsu.com. If you have ques- tions concerning disposal of your equipment or batteries, contact JDSU’s WEEE Program Management team at WEEE.EMEA@jdsu.com. WiFi Advisor Wireless LAN Analyzer User’s Guide Page vi 22073751, Rev. 002...

  • Page 9: Table Of Contents

    ......12 Connecting a WiFi Advisor for the first time ......12 Registering and unregistering devices .
  • Page 10 ......... 51 802.11 specifications WiFi Advisor Wireless LAN Analyzer User’s Guide Page viii 22073751, Rev.
  • Page 11 ..........59 Training options Glossary Index WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page ix...
  • Page 12 Contents WiFi Advisor Wireless LAN Analyzer User’s Guide Page x 22073751, Rev. 002 December 2014...

  • Page 13: About This Guide

    This prefix explains how to use this manual. Topics discussed include the following: • “Purpose and scope” on page xii • “Assumptions” on page xii • “Safety and compliance information” on page xii • “Conventions” on page xii WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page xi...

  • Page 14: Purpose And Scope

    Purpose and scope Purpose and scope The purpose of this guide is to help you successfully use the WiFi Advisor features and capabilities. This guide includes task-based instructions that describe how to install, configure, use, and troubleshoot the WiFi Advisor. Additionally, this guide provides a complete description of JDSU’s warranty, services, and repair informa-...
  • Page 15 This symbol, located on the equipment, battery, or the packaging indicates that the equipment or battery must not be disposed of in a land-fill site or as municipal waste, and should be disposed of according to your national regulations. WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002...
  • Page 16 When applied to software actions, indicates a situation that, if not avoided, could result in loss of data or a disruption of software opera- tion. WiFi Advisor Wireless LAN Analyzer User’s Guide Page xiv 22073751, Rev. 002 December 2014...

  • Page 17: Wifi Advisor Overview

    WiFi Advisor Overview Chapter 1 This chapter provides a general description of the WiFi Advisor. Topics discussed in this chapter include the following: • “About the Wireless LAN Analyzer” on page 2 • “Architecture” on page 2 • “About the WiFi Advisor” on page 3 •...

  • Page 18: About The Wireless Lan Analyzer

    At least one WFED-300AC test device is required for single-ended troubleshooting, and two WFED-300AC test devices are required for Site Assessment testing. The WiFi Advisor iOS Application. This software runs on an Apple iPad (iPad 2 or newer, with iOS 7.x.x or newer).

  • Page 19: About The Wifi Advisor

    Built-in Spectrum Analyzer – User configurable as either Test Station or Test AP – 450 MBit/s packet processing engine – WiFi and Ethernet test I/F’s – Battery powered WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 3...

  • Page 20: Quick Tour

    Chapter 1 WiFi Advisor Overview About the WiFi Advisor Quick tour This section describes the buttons, indicators, and connectors for the WiFi Advisor WFED-300AC. Top view The top view is shown in Figure Figure 2 WiFi Advisor top view Power LED...
  • Page 21 Bluetooth The Bluetooth button is the blue button on the top of the instrument. Press and hold the button for five seconds to make the WiFi Advisor ready to pair. The LED located below the button indicates the Bluetooth status.

  • Page 22: Front View

    The standard USB connector is a master/host interface. • The mini-USB is a device/slave interface. Ethernet The RJ-45 connector interface is reserved for future Ethernet measurement func- tions. WiFi Advisor Wireless LAN Analyzer User’s Guide Page 6 22073751, Rev. 002 December 2014...

  • Page 23: Back View

    Battery charge LED The LED located next to the power input indicates that the adapter is connected. Red indicates the battery is charging; green indicates fully charged. WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 7...

  • Page 24: About The Wifi Advisor App

    About the WiFi Advisor app About the WiFi Advisor app The WiFi Advisor iPad host app communicates with the WiFi Advisor instrument to run tests and manage devices. The application allows the user to set up WiFi tests, communicates test setups to the WFED-300AC WiFi Advisor test device(s) over Bluetooth, manages test execution, displays test results, and enables administra- tion of job or work ticket related information.
  • Page 25 • Job Manager – For viewing and uploading of completed job files and customer PDF reports. • Quick Cards – The WiFi Advisor Quick Start Guide and other helpful mate- rial. • Manual – The WiFi Advisor User’s Guide •...
  • Page 26 Chapter 1 WiFi Advisor Overview About the WiFi Advisor app WiFi Advisor Wireless LAN Analyzer User’s Guide Page 10 22073751, Rev. 002 December 2014...

  • Page 27: Managing Devices

    This chapter describes the Device Management menu which is used to register devices, view device status, and manage firmware updates. Topics discussed in this chapter include the following: • “Connecting a WiFi Advisor for the first time” on page 12 • “Registering and unregistering devices” on page 12 •...

  • Page 28: Connecting A Wifi Advisor For The First Time

    In the Devices section, the iPad detects and lists any devices within range. Press and hold the blue button on the top of the WiFi Advisor for 5 seconds. Verify that the blue LED on the WiFi Advisor is flashing slowly.

  • Page 29: Changing The Power Off Delay

    Changing the power off delay To unregister WiFi Advisor devices with the iPad From the WiFi Advisor app, select Device Management. Select the WiFi Advisor with the label (or serial number) of your device and swipe to the left. A red Delete button appears.

  • Page 30: Updating The Firmware

    In the WiFi Advisor app, select Device Management. The menu reports all registered WiFi Advisor devices and the current firm- ware for each. Find the WiFi Advisor you wish to update, and click on icon of the device with a down arrow. A confirmation screen appears.

  • Page 31: Updating The Ipad Application Software

    Updating the iPad application software Updating the iPad application software Updating the iPad host application software allows you to have the latest applica- tion, including new WiFi Advisor features and company-specific procedures or applications. To update the host application software...
  • Page 32 Chapter 2 Managing Devices Updating the iPad application software WiFi Advisor Wireless LAN Analyzer User’s Guide Page 16 22073751, Rev. 002 December 2014...

  • Page 33: Testing

    Testing Chapter 3 This chapter provides task-based instructions for using the WiFi Advisor features. Topics discussed in this chapter are as follows: • “WiFi Troubleshooting” on page 18 • “Assessing WiFi performance throughout a site” on page 25 • “Managing jobs” on page 35 •...

  • Page 34: Wifi Troubleshooting

    Choose which WiFi Advisor device to use for the test. If you have previously used a WiFi Advisor device with this iPad, it appears in the list of devices. If it does not appear, you may need to register the device with the iPad and pair to it.
  • Page 35 BSSID, touch the desired BSSID. From the BSSID Details menu, touch Trend Graphs. Trend graphs show RSSI, Noise, and Channel Utilization over time for the selected BSSID. A sample graph is WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002...

  • Page 36: Channel View

    You can view the best channels per band, best channels per channel width, or overall channel score. This allows you to select the best channels available in the current environment. WiFi Advisor Wireless LAN Analyzer User’s Guide Page 20 22073751, Rev. 002...
  • Page 37 Channel Details view in the right hand pane. Touching a specific bar in the Utilization graph also changes the BSSID List view to the Channel Details for that WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002...

  • Page 38: Spectral Results

    802.11 band, channel, and channel width. It is helpful for finding signals that interfere with 802.11 networks by showing both 802.11 and non-802.11 RF signals within a given channel of interest. Figure 10 Spectral results WiFi Advisor Wireless LAN Analyzer User’s Guide Page 22 22073751, Rev. 002 December 2014...

  • Page 39: Navigating The Spectral Result Screen

    Max Hold – turns the Max Hold trace on the spectral graph on or off. When Max Hold is on, a blue line appears above the standard spectral line that represents the peak value (in dBm) seen at each frequency point. WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002...

  • Page 40: Troubleshooting Spectral Measurements

    Bluetooth devices appear as spikes and appear to “roll” through the spectral view. They are fast moving and you may only see them occasionally. The systems are designed to be interoperable, but Bluetooth will impact throughput. WiFi Advisor Wireless LAN Analyzer User’s Guide Page 24 22073751, Rev. 002...

  • Page 41: Assessing Wifi Performance Throughout A Site

    Place one WiFi Advisor in close proximity to where the Wireless Access Point (or Residential Gateway) will be installed. Take a second WiFi Advisor along with your iPad to the location where WiFi performance is to be assessed. The test thoroughly evaluates WiFi perfor- mance between the two locations.

  • Page 42: Getting Started

    Site Assessment testing if only the Primary Profile is desired. Step 1: Selecting devices The first setting to specify is selecting which device is the access point and which is the station. WiFi Advisor Wireless LAN Analyzer User’s Guide Page 26 22073751, Rev. 002 December 2014...

  • Page 43: Step 2: Specifying The Broadband Service Rate

    From the Site Assessment page, select Devices. All registered devices are shown. If not shown, you may need to pair with the device and then register it. See “Connecting a WiFi Advisor for the first time” on page 12 “Registering and unregistering devices” on page Choose an AP (access point) Location.

  • Page 44: Step 3: Specifying The Configuration

    The New Configuration page appears. In the box at the top, specify a name for the configuration. At the bottom, a graphical representation of the network appears. WiFi Advisor Wireless LAN Analyzer User’s Guide Page 28 22073751, Rev. 002 December 2014...
  • Page 45 If you wish to specify another Primary Profile, touch Add Profile located under Primary Profiles. If you wish to include a Secondary Profile, move the button to Enable and follow step 4 above. WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 29...

  • Page 46: Step 4: Specifying The Ap And Station Location

    A Delete button appears. Tap the Delete button. Step 4: Specifying the AP and Station Location These settings specify the room where each WiFi Advisor is located. To specify the AP and Station location From the Site Assessment page, select AP Location.
  • Page 47 If you have another station, select Next Station Location. If not, go to step The other station must be another WiFi Advisor that is registered with the App. When finished testing, select Finish and Closeout. The Finish Test window opens.

  • Page 48: Interpreting Site Assessment Results

    Trend Graphs – time correlated view of critical test measurements and results. • Spectral – snapshots for the channel used in the test profile. Shown at both AP and Station. WiFi Advisor Wireless LAN Analyzer User’s Guide Page 32 22073751, Rev. 002 December 2014...
  • Page 49 An example of the Summary Results is shown in Figure Figure 12 Example of Site Assessment Summary Results To return to the Site Assessment test, touch Site Assessment in the upper left. WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 33...
  • Page 50 Recommended WiFi distance Recommended Minimum Distance Household Appliance (in feet and meters) Microwave ovens 30 feet / 9 meters Baby monitor - Analog 20 feet / 6 meters WiFi Advisor Wireless LAN Analyzer User’s Guide Page 34 22073751, Rev. 002 December 2014...

  • Page 51: Viewing Location Results

    50 jobs are stored; if you have more than 50 jobs, the oldest job is deleted auto- matically. JDSU recommends that jobs be exported to your external database before they are automatically deleted. WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002...

  • Page 52: Creating A New Job In Job Manager

    (Geo Tag) and you wish to capture the current GPS coordinates with your job data. The new job will be visible in the main Job Manager screen as the currently active job. WiFi Advisor Wireless LAN Analyzer User’s Guide Page 36 22073751, Rev. 002 December 2014...

  • Page 53: Activating Or Deactivating Jobs

    After running tests, you can view the job details. To view job results From the main Job Manager screen, touch the job that you are interested in viewing. WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 37...
  • Page 54 Figure 14 Figure – Map – displays the map view based on the GPS location saved with the job-related data. Figure 14 Customer Report example WiFi Advisor Wireless LAN Analyzer User’s Guide Page 38 22073751, Rev. 002 December 2014...

  • Page 55: Exporting Jobs

    Choose the desired job by selecting the box next to the job. Touch Export. Touch the information icon (small “i” within a circle) at the bottom left corner of the Job Manager screen WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 39...

  • Page 56: Deleting Jobs

    Edit HTTPS Settings dialogue. Enter the URL, user name and password, and other information required to point the WiFi Advisor iOS application to your FTP or HTTPS site or data- base. If any jobs have been exported, Export History appears in the lower right.

  • Page 57: Troubleshooting Problems With Your Wifi Advisor

    Troubleshooting Problems with Your WiFi Advisor Troubleshooting Problems with Your WiFi Advisor Please refer to the following table if your WiFi Advisor does not seem to be performing correctly. If you still cannot solve your problem, please contact JDSU Technical Assistance on 1-855-ASK-JDSU (1-855-275-5378) or by email at: TAC@jdsu.com.
  • Page 58 Chapter 3 Testing Troubleshooting Problems with Your WiFi Advisor WiFi Advisor Wireless LAN Analyzer User’s Guide Page 42 22073751, Rev. 002 December 2014...
  • Page 59 “Replacing the battery pack” on page 44 • “Cleaning the instrument” on page 45 • “Specifications” on page 46 • “Getting Technical Assistance” on page 47 WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 43...

  • Page 60: Appendix A Maintenance And Specifications

    The charging time will be the same whether the power is on or off. The Batt LED is amber when the unit is fast charging. The WiFi Advisor will trickle charge at other times when the charger is connected and the Batt LED is green.

  • Page 61: Cleaning The Instrument

    Turn the power off. CAUTION: INSTRUMENT DAMAGE Failure to turn the power off before removing the battery pack from the WiFi Advisor could damage internal components and/or corrupt the software. Always power down the unit before removing the battery pack.

  • Page 62: Specifications

    Appendix A Maintenance and Specifications Specifications Specifications This section provides specifications for the WiFi Advisor. Table 5 Physical specifications Parameter Specification Height 6.1” / 155 mm Width 7” / 178 mm Depth 2.6” / 66 mm Weight 1 lb. / 0.45 kg, with battery...

  • Page 63: Getting Technical Assistance

    TAC for your region; email the North American TAC (tac@jdsu.com); submit your question using our online Technical Assistance request form at www.jdsu.com. WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 47...
  • Page 64 Appendix A Maintenance and Specifications Getting Technical Assistance WiFi Advisor Wireless LAN Analyzer User’s Guide Page 48 22073751, Rev. 002 December 2014...

  • Page 65: Appendix B Wifi Fundamentals

    • “WiFi deployment” on page 50 • “Network standard” on page 50 • “802.11 specifications” on page 51 • “Spectrum Differences” on page 51 WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 49...

  • Page 66: Wifi Deployment

    It also can de-sensitize the receiver since the packets may not be received, the transmitter will keep sending the message “waiting for an acknowledgement” WiFi Advisor Wireless LAN Analyzer User’s Guide Page 50 22073751, Rev. 002...

  • Page 67: 802.11 Specifications

    2.4 Ghz spectrum. Indus- trial, Science and Mechanical (ISM)” is the band that can be used by anything that WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002...
  • Page 68 Appendix B WiFi Fundamentals Spectrum Differences gets a FCC Part 15 approval (Bluetooth devices, cordless telephones, baby moni- tors and microwave ovens). Figure 16 2.4G channel allocation WiFi Advisor Wireless LAN Analyzer User’s Guide Page 52 22073751, Rev. 002 December 2014...

  • Page 69: Ghz Spectrum

    5.18 – 5.835 GHz. Note that another ISM band exists here (cord- less telephones, point-to-point radios, baby monitors). Figure 17 provides a map of the channel allocation for the 5 Ghz spectrum. Figure 17 5G channel allocation WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 53...
  • Page 70 Figure 18 International channel map The terms “Indoor” or “Outdoor” relate to output power restrictions on the radios. WiFi Advisor Wireless LAN Analyzer User’s Guide Page 54 22073751, Rev. 002 December 2014...

  • Page 71: Appendix C Customer Services And Support

    • “About our services” on page 56 • “Standard support services” on page 56 • “Add-on services” on page 57 • “Training options” on page 59 WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 55...

  • Page 72: About Our Services

    This ensures products meet all published specifications, including any applicable product updates. Calibration — JDSU’s calibration methods are ISO approved and based on national standards. WiFi Advisor Wireless LAN Analyzer User’s Guide Page 56 22073751, Rev. 002 December 2014...

  • Page 73: Technical Assistance (Business Hour)

    JDSU offers a broad portfolio of add-on services to enable customers to aggres- sively build their competitive advantage within the markets they serve. Available services include: WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 57...

  • Page 74: Extended Product And Systems Support Services

    For information about JDSU’s Assets and Certified Equipment (ACE) Program (for the resale of certified pre-owned equipment), go to: www.jdsu.com/en-us/Test-and- Measurement/services/a-z-service-list/Pages/ace-prgm.aspx. For information about tailored support services for your JDSU system, go to: www.jdsu.com/en-us/Test-and-Measurement/services/products-and-systems- support/systems-support/Pages/default.aspx. WiFi Advisor Wireless LAN Analyzer User’s Guide Page 58 22073751, Rev. 002 December 2014...

  • Page 75: Professional And Consulting Services

    Certifications • Workshops and blended learning • Train-the-trainer/course licensing • Free Webinars • Contact training For more information about available training options, go to: www.jdsu.com/en-us/ Test-and-Measurement/Training/Pages/default.aspx. WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 59...
  • Page 76 Appendix C Customer Services and Support Training options WiFi Advisor Wireless LAN Analyzer User’s Guide Page 60 22073751, Rev. 002 December 2014...

  • Page 77: Glossary

    RF signals) transmit and receive (referenced as “mxn antennas” such as 2x2 or 3x3) Modulation — RF (analog) delivery mechanism of digital data (FM is a type of modulation) WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 61...
  • Page 78 SSID — Service Set Identifier. The network that we are connected to (or attempting to connect to). WiFi Advisor Wireless LAN Analyzer User’s Guide Page 62 22073751, Rev. 002...
  • Page 79 Battery pack Maintenance Buttons battery replacement charging the battery cleaning the instrument updating firmware Messages, interpreting Calibration Cleaning the instrument Compliance information Configuration, site assessment Overview Connectors WiFi Advisor Wireless LAN Analyzer User’s Guide December 2014 22073751, Rev. 002 Page 63...
  • Page 80 Replacing the batteries 44–45 host software Replacing the battery unit firmware Safety information WiFi Advisor iPad app Single-ended test WiFi fundamentals Site assessment configuring description test WiFi Advisor Wireless LAN Analyzer User’s Guide Page 64 22073751, Rev. 002 December 2014...
  • Page 82 Network and Service Enablement Regional Sales North America Latin America Asia Pacific EMEA Toll Free: 1 855 ASK JDSU Tel: +55 11 5503 3800 Tel: +852 2892 0990 Tel: +49 7121 86 2222 www.jdsu.com 22073751 Rev. 002, December 2014 English...

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