Hardware Setup; Install Sim Cards In The Plug-In Lte Modem - Digi IX20 User Manual

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Hardware setup

There is a label on the bottom of the CORE modem that indicates the plug-in modem IMEI number.

The modem is referred to as 1002-CM.

To install SIM cards:

1. Identify the SIM 1 and SIM 2 slots on the 1002-CM. If using only one SIM card, insert it into SIM

1. A second SIM may be inserted into slot SIM 2 for an alternate wireless carrier.

2. Insert the SIM cards into the 1002-CM.

If the IX20 device is used in an environment with high vibration levels, SIM card contact

fretting may cause unexpected SIM card failures. To protect the SIM cards, Digi strongly

recommends that you apply a thin layer of dielectric grease to the SIM contacts prior to

installing the SIM cards.

3. On the IX20 back panel, remove the CORE modem cover by loosening the cover plate thumb

screw and removing the cover plate.

4. With the antennas SMA connectors pointing outward, slide the Digi 1002-CM CORE modem into

the IX20 device. A clicking sound will indicate it is properly inserted.

5. Secure the 1002-CM CORE modem with an anchor screw.

6. Cover the installed Digi1002-CM unit with the CORE modem cover and secure the coverplate by

tightening the thumb screw.

IX20 User Guide

Install SIM cards in the Plug-in LTE modem