Overland Storage NEO 8000e Manual
  1. Manuals
  2. Brands
  3. Overland Storage Manuals
  4. Storage
  5. NEO 8000E
  6. Manual

Overland Storage NEO 8000e Manual

Tape library
Hide thumbs Also See for NEO 8000e:
Table of Contents

Advertisement

Quick Links

Download this manual
®
Overland
NEO
8000e Tape Library
Storage
Scalability Upgrade
December 2012
104370-004

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the NEO 8000e and is the answer not in the manual?

Questions and answers

Related Manuals for Overland Storage NEO 8000e

Summary of Contents for Overland Storage NEO 8000e

  • Page 1 ® Overland 8000e Tape Library Storage Scalability Upgrade December 2012 104370-004...
  • Page 2 Overland Storage. Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Overland Storage may make improvements or changes in the product(s) or programs described in this manual at any time.
  • Page 3 Follow the appropriate link to download the latest software file or document. For additional assistance, search at http://support.overlandstorage.com. Overland Technical Support For help configuring and using your NEO 8000e, search for help at: http://support.overlandstorage.com/kb You can email our technical support staff at techsupport@overlandstorage.com...
  • Page 4 NEO 8000e Scalability Upgrade Preface Conventions This document exercises several alerts and typographical conventions. Alerts Convention Description & Usage IMPORTANT An Important note is a type of note that provides information essential to the completion of a task or that can impact the product and its function.

  • Page 5: Table Of Contents

    Confirm Mounting Bracket Assembly Alignment ..................4-4 Tighten Connecting Hardware ......................... 4-4 Chapter 5 - Install the HRA Attach the HRA ............................5-1 Install the VIA Router Card ........................5-3 Prepare the Library System for Use ......................5-4 104370-004 12/2012  ©2005-12 Overland Storage, Inc.
  • Page 6 NEO 8000e Scalability Upgrade Contents Chapter 6 - Configure the System Power Up the Library System ........................6-1 Configure the Library System ........................6-1 Reinstall Library Components ........................6-3 Appendix A - Troubleshooting Robotics Hangs ............................A-1 Lost Contact with Slave Unit ........................A-1 Library Unit Fails to Get Cartridge from HRA ...................

  • Page 7: Chapter 1 - Introduction

    Installation Process Overview Described below are the major steps required to install the HRA in your NEO 8000e system. Unless otherwise noted, all hardware is included in the HRA kit.

  • Page 8: Required Tools

    NEO 8000e Scalability Upgrade HRA Parts Locations Step 5: Configure the System • Power On both units. • Configure the Master and Slave units using the Graphical User Interface (GUI). • Test the HRA operational ability. Required Tools These tools are required for the proper removal and replacement of the HRA.

  • Page 9: Electrostatic Discharge Information

    NEO 8000e Scalability Upgrade Electrostatic Discharge Information Electrostatic Discharge Information A discharge of static electricity can damage static-sensitive devices. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions. • Transport products in static-safe containers such as conductive tubes, bags, or boxes.
  • Page 10 NEO 8000e Scalability Upgrade Electrostatic Discharge Information 104370-004 12/2012  ©2005-12 Overland Storage, Inc.

  • Page 11: Chapter 2 - Pre-Installation Processes

    Pre-Installation Processes Chapter 2 The HRA is intended to be physically mounted between two NEO 8000e libraries. An HRA kit may include the following: • Site Survey • Factory-assembled HRA • Mounting Bracket assembly components • Replacement Mail Slot PWA with an additional connector for the HRA sensor •...

  • Page 12: Verify Minimum Firmware Level

    NEO 8000e Scalability Upgrade Verify Minimum Firmware Level Verify Minimum Firmware Level The first models of the NEO 8000e produced did not incorporate the functionality required for the SmartScale Storage architecture operation. The minimum firmware level needed to operate a multi-module configuration is Firmware Version 6.29. To verify the firmware level of the Master module, do the following: 1.

  • Page 13: Obtaining The Current Firmware File

    2-5, the firmware needs to be upgraded from 2.01 to 4.05.) Obtaining the Current Firmware File The latest release of the firmware can be obtained from the Overland Storage ftp site. 1. Point your browser to: ftp://ftp.overlandstorage.com/Firmware/Neo_Series/NeoE/NEO8000E/ 2. Download the latest firmware BIN file at the root level.

  • Page 14: Remove Media Drawers

    Store the drawers in a safe place until ready to reinsert them. Power Down the Libraries WARNING: Working with a powered NEO 8000e library may cause physical harm and severe damage to unit’s circuitry. Always power down a library before removing any panels.

  • Page 15: Remove Library Doors

    NEO 8000e Scalability Upgrade Removing Components for Access 2. Remove the screws that secure the left panel and carefully remove it (see Figure 2-6). 3. Repeat Steps 1–2 for the Slave unit. Remove Library Doors Remove both the front and rear doors on both units.

  • Page 16: Remove Components For Rear Access

    NEO 8000e Scalability Upgrade Removing Components for Access Remove Components for Rear Access Remove various access plates and tape drives from both libraries to allow easier access. Slave Master Drives/Covers Access Plate & Divider Access Plates Access Plates Drives/Covers & Divider Figure 2-8: Access Plates and Drives That Need To Be Removed 1.

  • Page 17: Chapter 3 - Prepare The Libraries

    • Top of Power Supply bay for Drives 1–6. CAUTION: Use care to avoid damaging the wires in the channel. 3. Add cable ties if needed to keep the wires from interfering with the HRA. 104370-004 12/2012  ©2005-12 Overland Storage, Inc.

  • Page 18: Install The Hra Mounting Brackets

    NEO 8000e Scalability Upgrade Install the HRA Mounting Brackets Install the HRA Mounting Brackets The Mounting Bracket assemblies come partially assembled as two pieces for shipping purposes. They need to be assembled and then mounted in the rear of the libraries.

  • Page 19: Verify The Mail Slot Pwa

    NEO 8000e Scalability Upgrade Verify the Mail Slot PWA NOTE: Reroute/realign any wires that could interfere with the operation of the HRA. 5. Use five M4x10mm screws to attach the assembly to the bulkhead. M4x10mm Screws Figure 3-4: Location of Mounting Bracket Screw Holes 6.
  • Page 20 NEO 8000e Scalability Upgrade Verify the Mail Slot PWA Figure 3-5: Magazine Latch Assembly Location IMPORTANT: Be sure to follow electrostatic discharge (ESD) protocols when handling the card. 1. On the Master unit, examine the Mail Slot PWA (see Figure 3-6) on the Magazine Latch assembly to determine if it needs to be replaced.

  • Page 21: Install The Master Signal Cable

    NEO 8000e Scalability Upgrade Install the Master Signal Cable 4. Carefully label and remove each of the five wiring harnesses connected to the old PWA. Table 3-1: Wiring Harness Labels Wiring / Cable Old PWA Location Label Door Optical Sensor...
  • Page 22 NEO 8000e Scalability Upgrade Install the Master Signal Cable Figure 3-8: Location of Fan/Card Cage Assembly 3. Pull the fan/card cage out far enough to access the connectors located on the back of the cage. 4. Connect the HRA Master Signal Cable to J8 (see Figure 3-9).

  • Page 23: Install The Master Power Wiring Harness

    NEO 8000e Scalability Upgrade Install the Master Power Wiring Harness b. Route it through the two D-type cable clamps just installed on the back sheet metal to the left side of the Master library. c. Adjust the wiring harness so that the connector is 3" (8cm) past the outside edge of the library.
  • Page 24 NEO 8000e Scalability Upgrade Install the Master Power Wiring Harness 3. Remove the four M4x6mm FH screws on the Robotics Power Supply bay (see Figure 3-11). M4x6mm FH Screws Figure 3-11: Robotics Power Supply Bay Screws 4. Pull the bay out far enough to access the connectors on the back of the bay. (It is not necessary to remove the Power Supply Modules.)
  • Page 25 NEO 8000e Scalability Upgrade Install the Master Power Wiring Harness b. Route it through the two D-type cable clamps on the rear of the Mounting Bracket assembly to the left side of the Master library. c. Adjust the wiring harness so that the connector is 3" (8cm) past the outside edge of the library.
  • Page 26 NEO 8000e Scalability Upgrade Install the Master Power Wiring Harness 104370-004 12/2012 3-10  ©2005-12 Overland Storage, Inc.

  • Page 27: Chapter 4 - Connect The Libraries

    3. Insert a M8x100mm hex cap bolt through the third hole from the back on both the first and third braces (see Figure 4-1). 4. Push the power supply bays back in place, refasten them with the retained screws, and reattach the power cords. 104370-004 12/2012  ©2005-12 Overland Storage, Inc.

  • Page 28: Position And Level The Master Unit

    NEO 8000e Scalability Upgrade Position and Level the Master Unit 5. Loosely attach two M8 coupling nuts to each of the four bolts. a. Run the first coupling nut halfway onto a bolt. b. Run the second coupling nut close to the first nut.

  • Page 29: Position And Level The Slave Unit

    NEO 8000e Scalability Upgrade Position and Level the Slave Unit NOTE: These marks enable you to move the library back in position if it moves. 5. Repeat Step 3 for one of the rear leveler feet. 6. Using a wrench, turn each foot 1/6th increment, one after the other, until you have turned each foot one full turn.

  • Page 30: Confirm Mounting Bracket Assembly Alignment

    NEO 8000e Scalability Upgrade Confirm Mounting Bracket Assembly Alignment 3. Repeat Steps 3–11 “Position and Level the Master Unit” on page 4-2 to level the Slave unit. Be sure to maintain the 24.3" (61.72cm) spacing between the Mounting Bracket assemblies.

  • Page 31: Chapter 5 - Install The Hra

    1. Feed the HRA through the libraries above the Mounting Bracket assemblies. CAUTION: Be careful not to damage the sensors mounted on the brackets. Figure 5-1: HRA Positioned Above the Mounting Bracket Assemblies 104370-004 12/2012  ©2005-12 Overland Storage, Inc.
  • Page 32 NEO 8000e Scalability Upgrade Attach the HRA 2. Guide the HRA onto the alignment pins on the Mounting Bracket assemblies. Alignment Pins Figure 5-2: Mounting Bracket Alignment Pins 3. Loosely secure the HRA with one M4x10mm PH screw to each Mounting Bracket assembly.

  • Page 33: Install The Via Router Card

    NEO 8000e Scalability Upgrade Install the VIA Router Card Slave Power Master Power Connection (J1) Connection (J2) Slave Signal Connection (J3) Master Signal Connection (J4) Figure 5-4: HRA PWA Connectors 7. Use extra clamps to secure any excess wiring or cables against the back sheet metal.

  • Page 34: Prepare The Library System For Use

    NEO 8000e Scalability Upgrade Prepare the Library System for Use 2. Connect one of the RJ-45 patch cables (P/N 973174-105) from the ethernet port on the Master Library Controller to Port 1 (see Figure 5-6) on the VIA card. Port 2...

  • Page 35: Chapter 6 - Configure The System

    You are now ready to power on the library system and check the functionality of the HRA. WARNING: Exercise caution when working around a powered NEO 8000e library system when panels and access covers are removed. Contact with internal components may cause physical harm and severe damage to unit’s circuitry.
  • Page 36 NEO 8000e Scalability Upgrade Configure the Library System Figure 6-1: Configure Slave Unit 2. Allow the Slave unit to reboot. 3. On the Master unit, select: Menu > Edit Options Library > > > Module Configuration > Master (see Figure 6-2).

  • Page 37: Reinstall Library Components

    NEO 8000e Scalability Upgrade Reinstall Library Components 4. Verify that 5 or more cartridges are in the Master’s enabled drawers or Mail Slot. IMPORTANT: For the HRA to function correctly, all six (6) drawers of the Master unit must be enabled before enabling any drawers in the Slave unit.
  • Page 38 NEO 8000e Scalability Upgrade Reinstall Library Components 104370-004 12/2012  ©2005-12 Overland Storage, Inc.

  • Page 39: Appendix A - Troubleshooting

    Troubleshooting Appendix A This appendix provides some solutions to possible problems that might be encountered using a NEO 8000e library system with an HRA installed. If necessary, contact Overland Storage Technical Support (see the “Preface”). Robotics Hangs While moving cartridges between library units, the library robotics hang.

  • Page 40: Slave Unit Not Recognized

    NEO 8000e Scalability Upgrade Slave Unit Not Recognized Slave Unit Not Recognized During POST, the Master unit fails to recognize the Slave unit. Possible Cause Suggested Resolution The HRA power cables are Move the HRA power cables to the Robotics Power Supply in the connected to the Drives 1-6 Power middle of the units.
  • Page 41 Overland technical support ......PR-iii Horizontal Robotics Assembly (HRA) .... 1-1 HRA kit ..............2-1 positioning the Slave next to the Master ..4-3 HRA major components........1-2 POST............... 2-3 HRA PWA Connectors ........5-3 IX-1 104370-004 12/2012  ©2005-12 Overland Storage, Inc.
  • Page 42 NEO 8000e Scalability Upgrade Index power down process..........2-4 power supply connectors............3-8 power switch ..........2-2 power up process .......... 2-2, 6-1 process overview..........1-1 product documentation........PR-iii rear access plate removal........2-6 required tools ............1-2 robotics overview..........1-1 Robotics Power Supply location.......

Table of Contents