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If
you
need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
Performance
problems
often result from little things
you con find and fix yourself without tools of any kind.
If your refrigerator
will not operate:
l
Is the electric
cord plugged
in?
l
Is a fuse blown or a circuit breaker
tripped?
l
Is the Refrigerator
Control turned ON?
If there Is a rattltng
or Jlngllng nolse, or other
unfamlllar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise when the refrigerator
is running?
l
New features on your new refrigerator
make new
sounds. You may be hearing
oir flowing
from the
fans, timer clicks for the defrosting
cycle,
defrost
water draining
into the defrost pan.
If your Ice maker will not operate:
l
Has the freezer hod enough time to get cold? With
a new refrigerator,
this might take overnight.
l
Is the signal arm ON,, in the down position?
l
Is the water valve turned on? Is water getting
to the
ice maker?
If there Is water In the defrost pan:
l
In hot, muggy
weather. this is normal. The pan con
even be half full. Make sure the refrigerator
is level
so the pan doesn't overflow.
If the light doesn't work:
a Check
fuses and circuit
breakers.
Make sure it's
plugged
in.
If a bulb Is burned out:
l
See instructions for changing
light bulbs on page
6. Use appliance
bulbs only.
If the motor seems to run too much:
l
Are the condenser
coils free of dust and lint?
l
On hot days, OT if the room is worm, the motor
naturally
runs longer.
l
If the door has been opened
a lot, or if Q large
amount of food has been put in, the motor will run
longer to cool down the interior
Remember:
Motor running time depends
on dif-
ferent things: number
of doa
openings.
amount
of
food stored, temperature
of the room. setting of the
controls.
And. your new refrigerator
may be larger
than
your old one so it has mcfe space
to be cooled.
It
also has a regular
freezer instead
of a frozen focd
compartment.
All this means better refrigeration
and
may require more running time than your old one.
2. lf you need assistance*..~
Call
Whlrlpool
COOL-LINE@ servlte
assls-
tanoe telephone
number. Dial free from:
Contlnental
U.S. . , . . . . . . . . . . (500) 2534301
Mlthlgan
.,. . , . . . . . . . . . . . . . . . (500) 632-2243
Alaska 81 Hawall
. . . . . . . . . . . (500) 253-l 121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain satisfac-
tory operation
from your appliance
or, if service
is
necessary, recommend
a qualified
service company
in your area.
3. If you need service*...
Whirlpool
has a no-
tionwide
network
of
franchised
TECH-CARE@
Service
Companies.
TECH-CARE
service
technicians
ore trained
to fulfill
the
product
wananty
and
provide
after-warranty
service,
anywhere
in the United
States.
To
locate .-
TECH-CARE service in your area, call our COOL-LINE
service assistance
telephone
number (see
Step 2) a
look in your telephone
directcxy
Yellow Pages under:
APPLIANCES
- HOUSEHOLD.
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
6 REPAIR
MAJOR
- REPAIRING
6 PARTS
OR
WHIRLPOOL
APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVIC'E
CO,MPA.CIES
SERVICE
COMPANIES
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple
999.9999
123 Maple
999-9999
OR
WASHING
MACHINES.
DRVERS
6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE
COMPANIES
XYZ SERVICE CO
123 t&DIE
999-9999
4. If you have a problem*. . .
Call our COOL-LINE service assistance
telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr: Stephen E. Upton, Sr. Vice President
Whirlpool Corporation
Administrative
Center
2000
US-33 North
Benton Harbor, Ml 49022
'If you must call or write, please
provide:
model
number.
serial number,
date
of purchase.
and a
complete
description
of the problem.
This informa-
tion is needed
in order to better
respond
to your
request for assistance.
0
FSP
a3
FSP IS a regrstered
trademark
of Whirlpool
Corporation
for quality
parts
Look foe this svmbol
of qualltv
whenever
you need
a replacement
Part
for your
Whirlpool
appliance
FSP replacement
parts
will fit right
and
work
right.
because
they
are
made
to the same
exacting
specifications
used
to build
every
new
Whirlpool
appliance
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