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If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
Performance
problems often result from little things
you can find and fix yourself without tools of any kind.
If your retrlgerator
will not operate:
l
Is the electric cord plugged
in?
l
Is a fuse blown OT a circuit breaker tripped?
l
Is the Temperature
Control turned ON?
If there Is a rattling
or Jingling noise, or other
untamlllar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise.when
the refrigerator
is running?
l
New features on your new refrigerator
make new
sounds. You may be hearing
air flowing
from the
fans, timer clicks for the defrosting
cycle,
defrost
water draining
into the defrost pan.
It your Ice maker will not operate:
l
Has the freezer had enough time to get cold? With
a new refrigerator,
this might take overnight.
l
Is the signal arm ON...in the down position?
l
Is the water valve turned on? Is water getting
to the
ice maker?
It there Is water In the detrosl pan:
l
In hot. muggy weather, this is normal. The pan can
even be half full. Make sure the refrigerator
is level
so the pan doesn't overflow.
It the lights arenV working:
l
Check
fuses and circuit breakers.
Make sure it's
plugged
in.
If a bulb Is burned out:
l
See instructions for changing
light bulbs on page
7. Use appliance
bulbs only.
It the motor seems to run too much:
l
Is the condenser,
behind
the base grille, free of
dust and lint?
l
On hot days, or if the room is warm, the motor
naturally
runs longer.
l
If the door has been opened
a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior.
Remember:
Motor running time depends
on dif-
ferent things: number
of door openings,
amount
of
food stored. temperature
of the room, setting of the
controls.
And. your new refrigerator
may be larger than
your old one so it has more space to be cooled.
It
also has a regular freezer instead
of a frozen food
compartment.
All this means better refrigeration
and
may require moTe running time than your old one.
2. If you need assistance'"...
&II
Whlrlpool
COOL-LINE@ service
assls-
tanoo tolophone
number. Dlal free trom:
Contlnental
U.S. . . . , . . , . . . . . [MO) 2534301
Mlohlgan
. . . . . . . . . . . . . . . . . . . (600) 632-2242
Alaska & Hawall
* . . . . . . . . . . (500) 253.1121
3. If you need service*...
Whirlpod
has a na-
tionwide
network
of
franchised
TECH-CARE@
Service
Companies.
TECH-CARE
service
I
technicians
are trained
to fulfill
the
product
warranty
and provide
after-warranty
service,
anywhere
in the United
States,
To
locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone
number (see Step 2) 01
look in your telephone
directory Yellow Pages under
APPLIANCES-HOUSEHOLO-
ELECTRIC.AL
APPLIANCES-
MAJOR-SERVICE
6 REPAIR
OR
MAJOR-
REPAIRING 6 PARTS
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVICE
COMPANIES
SERVICE COMPANIES
XK! SERVICE CO
XYZ SERVICE CO
123 Maple . . . . . . . . . . 999-9999
123 Maple. . . . . . . . . . . 999-9999
OR
WASHING MACHINES.
DRYERS
6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE
COMPANIES
XYZ SERVICE CO
123 Maple
.
. 999-9999
4. If you have a problem*. . .
Call our COOL-LINE service assistance
telephone
number (see Step 2) and talk with one of our Consul-
tants, or if you prefer, write
to:
Mr: Stephen E. Upton, SK Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, MI 49022
*:If you must call or write, please
provide:
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem.
This infcfma-
tion is needed
in order to better
respond
to your
request for assistance.
FSP
quality
ports.
Look for this
symbol
of quality
whenever
B
you need
a replacement
part
for your Whlrlpool
appliance.
FSP replacement
parts
will tit right and work right. because
they are
made
to the same
exacting
speclflcatlons
used to build
every
new Whlrlpool
appliance.
0
FSP IS a reglstered
trademark
ot Whlrlpool
Corporatlon
for
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