If You Need Service Or Assistance; Before Calling For Assistance - Whirlpool RJE-3365 Use And Care Manual

IF YOU NEED SERVICE OR ASSISTANCE, WE SUGGEST YOU
FOLLOW THESE FOUR STEPS:
1. Before calling for assistance.. .
Performance problems often result from little things
YOU
can find
and fix yourself without tools of any kind.
If nothing operates:
l
Is the range plugged into an operating outlet or wired into a live circuit
with the proper voltage? (See Installation Instructions.)
l
Have you checked the main fuse or circuit-breaker box?
If the oven will not operate:
l
Is the Oven Selector Knob turned to a setting (BAKE or BROIL)?
l
Is the Oven Temperature Control Knob turned to a temperature
setting?
If surface units will not operate:
l
Have you checked the main fuse or circuit-breaker box?
l
Are surface units plugged in all the way?
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Do the control knobs turn?
If surface-unit Control Knob or Knobs will not turn:
l
Is the spring put in correctly, as shown on page 11 in the "Cleaning
and Caring for your Range" Section?
l
Did you push in'before trying to turn?
If soil is visible on Continuous Cleaning Oven finish:
l
The special finish is designed to gradually reduce oven soil during
normal baking or roasting. It is not designed to keep your oven
spotless.. only presentably clean.
l
If you broil often, you may see oven soil.
l
The door is cooler than oven walls. Soil will be more visible on the
door than other areas in the oven. See page 9 : "Your Continuous
Cleaning Oven."
If cooking results aren't what you expect:
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Is the range level?
l
Are you using pans recommended in the Cooking Guide?
l
If baking, have you allowed 1% to 2 inches (4-5 cm) on all sides of
the pans for air circulation?
l
Does the oven temperature seem too low or too high? See page 5,
"Resetting Your Oven Temperature Control Knob."
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Have you preheated the oven as the recipe calls for?
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Are the pans the size called for in the recipe?
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Are you following a tested recipe from a reliable source?
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Do the cooking utensils have smooth, flat bottoms?
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Do the cooking utensils fit the surface unit being used?
See the Cooking Guide for more information on cooking prob-
lems and how to solve them.
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