Forgot the Administrator Password
If you forgot the administrator password you created during network setup, contact Epson for support.
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Related references
Where to Get Help
Red Light Shines Inside the Printer
The red light always shines inside the printer. This is normal.
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Solving Printing Problems
Check these sections if you have problems printing with your product.
Nothing Prints
Cannot Print Over a Network
Print Head Moves But Nothing Prints
Removing Jammed Media
Media Does Not Feed or Eject Correctly
Media Does Not Cut Cleanly
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Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your printer is turned on.
• Make sure any interface cables are connected securely at both ends. If you have a spare cable, try
connecting with the spare cable.
• Check the model and specifications of the interface cable to see if the cable is appropriate for your
computer and printer.
• If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your printer directly to your computer instead of the hub.
• Make sure the USB hub is recognized correctly on the computer. Disconnect all USB hubs from the
computer and connect the printer directly to the computer's USB port.
Solving Printer Problems
Solving Printer Problems
Solving Problems
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