Solving Problems; Product Status Messages - Epson SureColor F6370 User Manual

Solving Problems

Check these sections for solutions to problems you may have using your product.

Product Status Messages

Solving Printer Problems
Solving Printing Problems
Solving Print Quality Problems
Where to Get Help
Product Status Messages
You can often diagnose problems with your product by checking the messages or icons on its LCD
screen.
Error messages
Prepare empty waste ink
bottle.
Chip Unit Error
Chip unit not
recognized. Reattach or
replace.
Chip Unit Error
Chip unit not
recognized. Refill after
matching ink pack with
label?
Check Ink Levels
Command Error
Check print settings on
RIP.
Solution
The waste ink bottle is almost full. Make sure you have a replacement waste
ink bottle handy.
Remove and reinstall the chip unit. If the error recurs, replace the chip unit
with a new one.
Condensation may have formed on the chip unit. Make sure the ink is at
room temperature for at least four hours.
Use only chip units from the Epson ink packs specified for this product.
The chip unit is nearing the end of its service life. Make sure you have a
replacement ink pack in the correct color handy.
Check the remaining ink in the ink tank using the top edge of the metal plate
or the scale on the ink pack and, if necessary, refill the ink.
Press the pause/cancel button and select Job Cancel. Make sure the
installed RIP software is compatible with the product.
110