Epson SureColor F6470H User Manual
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Epson SureColor F6470H User Manual

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User's Guide
CMP0383-02 EN

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Summary of Contents for Epson SureColor F6470H

  • Page 1 User's Guide CMP0383-02 EN...

  • Page 2: Copyrights And Trademarks

    Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

  • Page 3: Note For North American And Latin American Users

    SC-F6400 Series/SC-F6400H Series User's Guide Copyrights and Trademarks Note for North American and Latin American Users IMPORTANT: Before using this product, make sure you read the safety instructions in the online Notices.

  • Page 4: Table Of Contents

    Closing Procedure..... . . 30 Using Epson Edge Dashboard....30 Precautions Regarding Maintenance.
  • Page 5 Epson Edge Dashboard....101 Epson Edge Print..... . . 102 Web Config.

  • Page 6: Notes On Manuals

    Setup Guide. Screenshots Epson Support (PDF) Provides information about Epson Support for each region. Screenshots used in this manual may differ slightly from the actual screens. Online Manual Illustrations Unless otherwise specified, the illustrations in this manual are for the SC-F6400H Series.
  • Page 7 Epson Support for each region. Viewing Video Manuals The video manuals have been uploaded to YouTube. Click [Epson Video Manuals (video)] on the top page of the Online Manual, or click the following blue text to view the manuals. Epson Video Manuals...
  • Page 8 SC-F6400 Series/SC-F6400H Series User's Guide Introduction You can input and search for keywords, such as the names of items you want to confirm. For Windows Right click on a page in the PDF manual and select Find in the menu that is displayed to open the search toolbar.

  • Page 9: Printer Parts

    SC-F6400 Series/SC-F6400H Series User's Guide Introduction Printer Parts Front Section Roll rest Place the media here when attaching/removing the roll adapter to load/remove it. Printer cover Open this cover when cleaning the printer or clearing jams. Output guide Smoothly guides media output from the printer. Auto Take-up Reel Unit (an optional item for the SC-F6400/SC-F6430/SC-F6440/SC-F6460) Roll core holder Place the roll core for media take-up on these holders.
  • Page 10 SC-F6400 Series/SC-F6400H Series User's Guide Introduction Lock levers Release the lock to adjust the position of the roll core holder. These locks are on the left and right roll core holders. Auto switch Use this switch to select the auto take-up direction. When this is set to Off, winding is not performed. Manual switch Use this switch for manual take up.
  • Page 11 SC-F6400 Series/SC-F6400H Series User's Guide Introduction Vent Allows air to flow into the printer. Do not block the vent. Needs to be cleaned once a month or when dust is noticeable. “Cleaning the Vent” on page 58 Maintenance cover Open when cleaning the capping station or the wiper. Alert lamp This lamp lights or flashes when an error occurs.

  • Page 12: Inside

    SC-F6400 Series/SC-F6400H Series User's Guide Introduction Inside Print head The print head prints by moving left and right while emitting ink. Clean if the printouts are dirty. “If ink drops occur” on page 88 “When horizontal lines appear or the colors are wrong” on page 88 Wiper The wiper removes ink from the print head nozzles.
  • Page 13 SC-F6400 Series/SC-F6400H Series User's Guide Introduction Capping station Except during printing, these caps cover the print head nozzles to prevent them from drying out. Needs to be cleaned at least once a month. “Cleaning the Capping Station and Wiper” on page 56 Roll adapter guide Guides for attaching media.

  • Page 14: Back

    SC-F6400 Series/SC-F6400H Series User's Guide Introduction Back AC inlet Connect the supplied power cable here. Waste ink tube Waste ink is discharged from this tube. Be sure the end of this tube is in the Waste Ink Bottle while the printer is in use.

  • Page 15: Roll Adapter

    SC-F6400 Series/SC-F6400H Series User's Guide Introduction Roll adapter Use the supplied roll adapter when loading media into the printer. “Loading Media” on page 36 Adapter lock lever Lift to unlock, lower to lock. Unlock the lever when attaching to the media, and lock it after attaching.

  • Page 16: Control Panel

    SC-F6400 Series/SC-F6400H Series User's Guide Introduction Control panel P Light (power light) The printer’s operational status is indicated by a lit or flashing light. : The power is on. Flashi : The printer is operating such as receiving data, shutting down, or performing Head Cleaning. : The power is off.

  • Page 17: Understanding And Operating The Display

    SC-F6400 Series/SC-F6400H Series User's Guide Introduction Understanding and Operating the Display Understanding the Display This section explains how to view the Home screen. The Home screen has the following two layouts and you can switch between them by pressing Home screen (status display) You can check the current status of the printer.
  • Page 18 SC-F6400 Series/SC-F6400H Series User's Guide Introduction Status display area Displays the printer’s status and warning messages. Only the most recent notifications are shown in this area. You can check all warning notifications by pressing When a print job is received, the displayed content changes as shown below. The following provides an explan‐ ation of each display.
  • Page 19 SC-F6400 Series/SC-F6400H Series User's Guide Introduction Ink supply unit status Indicates the approximate amount of ink remaining. The bar goes lower as the remaining ink runs low. The letters under the bar are abbreviations of the colors. The relation of the abbreviations and the ink colors is shown below.
  • Page 20 SC-F6400 Series/SC-F6400H Series User's Guide Introduction Notice on when to perform maintenance or Periodic Cleaning Displays the remaining print duration, print page counter, or print length until maintenance or Periodic Cleaning is performed. You can press this area to perform Head Cleaning if necessary. Also, maintenance cleaning may be performed regardless of the notification when the printer is turned back (Printer Status) If a warning notification has been generated,...
  • Page 21 SC-F6400 Series/SC-F6400H Series User's Guide Introduction (Load and remove media) Press when loading or removing media. “Loading Media” on page 36 “Removing Media” on page 43 Home screen (adjust while printing) The following section only describes parts that differ from the Home screen (status display). You can change the value for each adjustment item even while printing.
  • Page 22 SC-F6400 Series/SC-F6400H Series User's Guide Introduction Adjust Paper Suction Set the strength of the suction by the platen on the media. The higher the value, the greater the suction. In most situations, use the values set for each media type as they are. If the media is wavy on the platen, in‐ crease the set value.
  • Page 23 SC-F6400 Series/SC-F6400H Series User's Guide Introduction If the following How To... button is displayed on a message screen and so on, you can press this button to view a guide for the operating procedure.

  • Page 24: Notes On Usage And Storage

    Damage to the product from unauthorized installation sources or that are exposed to direct draughts will not be covered by your Epson warranty. from ventilators or air conditioners. The print head nozzles could dry out and clog.

  • Page 25: Notes On Handling Ink Supply Units

    If repairs are necessary, they may require a fee depending on your region. ❏ The expiry date shown on the ink supply unit Contact your dealer or Epson Support. packaging ❏ The rollers may crease media left in the printer.

  • Page 26: Handling Media

    SC-F6400 Series/SC-F6400H Series User's Guide Introduction ❏ Although the ink supply units may contain ❏ When not in use, media should be removed from recycled materials, this does not affect printer the printer, rewound, and inserted in its original function or performance. packaging for storage.

  • Page 27: Software Supplied

    “Software Supplied (Mac)” on page 28 Note: Printer drivers are not provided. A software RIP is required for printing. “Epson Edge Print”, Epson’s software RIP for Windows, is supplied with the printer. The Epson web site provides supported plug-in software for the printer.

  • Page 28: Software Supplied (Mac)

    ❏ You can download print settings files (EMX files) provided by Epson. When using a commercial software RIP, import the downloaded EMX file into the commercial software RIP to use it. ❏ You can monitor the status of the printer connected to a computer with Epson Edge Dashboard installed over a network or USB connection.
  • Page 29 ❏ You can download print settings files (EMX files) provided by Epson over a network. Import the downloaded EMX file into the commercial software RIP to use it. ❏ You can monitor the status of the printer connected to a computer with Epson Edge Dashboard installed over a network or USB connection.

  • Page 30: Using Epson Edge Print (Windows Only)

    To print correctly on the media you are using, you must register the print information and the media setting values that are appropriate for the media you are using to the printer and to Epson Edge Print. ❏ Click Start - All Programs (or Programs) - Epson Software - Epson Edge Dashboard.

  • Page 31: Registering The Printer

    ❏ A communication driver provided with the printer has been installed on a computer Note: EPSON Software Updater is not available in all regions. ❏ The computer and printer are connected ❏ The printer is on standby North American users: To check for software updates, visit https://epson.com/...

  • Page 32: Receiving Update Notifications

    Select your printer, and then click to check Receiving Update Notifications for the latest software. Start EPSON Software Updater. Click Auto update settings. Select an interval for checking for updates on the printer’s Interval to Check box, and then click OK.

  • Page 33: Closing Procedure

    Uninstalling Software If you are reinstalling the Epson communications drivers, restart the computer. Important: The following describes how to remove Epson Edge ❏ Log into a "Computer administrator" account Dashboard. (an account with administrative privileges). ❏ Enter the administrator password when Close Epson Edge Dashboard.

  • Page 34: Basic Operations

    Downloading an EMX file and registering the settings “Loading Media” on page 36 An EMX file provided by Epson is a single print settings file containing the following information necessary to print properly on commercially available media (the provided files differ according to the country and region in which you live).

  • Page 35: Notes When Handling Media

    SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations When using the software RIP Epson Edge Print Notes on Loading Media supplied with the printer, downloaded the EMX file from Epson Edge Print. Caution: “Using Epson Edge Print (Windows only)” on page 30 Do not rub your hands along the edges of the media.

  • Page 36: Loading Media

    You can also watch the video on YouTube. In this situation, select an unregistered number. In an unregistered status, the Media Type is set Epson Video Manuals to Med-Thick 70g/m . If the paper weight of the loaded media is 61 to 89 g/m , you can Check that Load the media.

  • Page 37: Using The Auto Take-Up Reel Unit

    SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations Media Type Paper weight (g/m2) Note: When the printer is ready to print, set Remaining Thin 50g/m2 60 or under Amount Management and Media Detection if necessary. Med-Thick 70g/m2 61 to 89 Thick 120g/m2 90 or over Remaining Amount Management To make settings, press...

  • Page 38: Important Points For Correct Take-Up

    You can check the procedure in a video on YouTube. Edges are worn Epson Video Manuals Caution: ❏ Follow the instructions in the manual when loading media or roll cores or removing media from the take-up roll.
  • Page 39 SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations ❏ Take-up roll core that is the same width as the Align the right-side roll core holder with the media edge of the media. ❏ Commercially available adhesive tape Set the Auto switch on the Auto Take-up Reel Unit to off.
  • Page 40 SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations Printed side out Important: If the edges of the media are misaligned, the media cannot be taken up correctly. If the edges are misaligned, unlock the lock lever on the right-side roll core holder, and then start again from step 5.

  • Page 41: Printing

    SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations Set the Auto switch so that it matches the Note: winding direction. If Prepare for Take-up is set to On in step 2 from "Settings for Loaded Media", the following screen is Printed side in displayed after feeding the paper.

  • Page 42: Cutting Media

    SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations Cutting Media Caution: Removing media from the auto take-up reel unit When Auto Cut is set to Off or when media is loaded requires two workers, one on each end of the roll. in the auto take-up reel unit, follow the steps below to cut the media after printing.

  • Page 43: Removing Media

    SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations Unlock the lock lever on the left-side roll core Raise the roll lock lever. holder, and then remove the roll core holder from the roll core. When removing the roll core holder, support the roll core with one hand to prevent it falling to the floor.

  • Page 44: Optimizing Media Settings (Print Head Alignment And Media Feed Adjustment)

    SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations Close the media cover. Print Head Alignment This printer prints by firing drops of ink while moving the print head. There is a small distance (gap) between the media surface and the print head, and the printing position of the ink may become misaligned due to changes in the media thickness, temperature and humidity, the inertial force when the print head moves...

  • Page 45: Media Feed Adjustment

    SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations “Using the Auto Take-up Reel Unit (An Find the average value for all #1A adjustment Optional Item for the SC-F6400/SC-F6430/ patterns. SC-F6440/SC-F6460)” on page 37 Example: When two adjustment patterns have been printed Press (menu), and then press Media Settings - Print Adjustments - Print Head...
  • Page 46 SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations ❏ When banding can be seen in the print results Check the printed adjustment pattern. even after performing adjustments for When Manual(Standard) is selected Manual(Standard) Two groups of adjustment patterns, A and B, ❏...

  • Page 47: Adjusting The Amount Of Media Fed While Printing

    SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations Use a scale that can measure in increments of at If the home screen (adjust while printing) is not least 0.5 mm (0.02 in.). We also recommend displayed, press (switch screens) on the using a scale that can measure at least 500 mm home screen.

  • Page 48: Printable Area

    SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations Printable area The gray area in the illustration below shows the printable area. The arrow indicates the feed direction. * When Width Detection is set to Off, the value you set is used. “General Settings Menu”...
  • Page 49 SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations to E. See the following table for more details on Margin Position Explanation Available Setting Range *1, *4, *5 The value set in Bottom Margin from the printer’s Printer Setup menu. 5 to 150 mm Trailing edge Applied before automatic cutting after printing.
  • Page 50 SC-F6400 Series/SC-F6400H Series User's Guide Basic Operations Pass Mode Minimum Top Margin 600x600dpi -4.0pass HD 5mm (0.2in.) 600x1200dpi -6.0pass 6mm (0.24in.) 600x1200dpi -6.0pass HD 6mm (0.24in.) 600x1200dpi -8.0pass 6mm (0.24in.) 600x1200dpi -8.0pass HD 6mm (0.24in.) SC-F6400H Series Pass Mode Minimum Top Margin 300x600dpi -2.1pass 5mm (0.2in.) 300x600dpi -3.5pass...

  • Page 51: Maintenance

    SC-F6400 Series/SC-F6400H Series User's Guide Maintenance Maintenance When to Perform Various Maintenance Operations Regular Maintenance If you continue to use the printer without cleaning, it could cause clogged nozzles, ink drops, or color changes in the print results to occur. When to perform Component to be cleaned At least once a month...

  • Page 52: Refilling And Replacing Consumables

    SC-F6400 Series/SC-F6400H Series User's Guide Maintenance When to perform Component to be cleaned Once a month or when dust is Cleaning the vent noticeable “Cleaning the Vent” on page 58 When a shake message is Shaking the ink displayed on the control panel “Shaking the Ink Supply Units Periodically”...
  • Page 53 SC-F6400 Series/SC-F6400H Series User's Guide Maintenance When to perform Component to be replaced When an error appears on the Replacing ink supply units control panel screen indicating ink “Replacing Ink Supply Units” on page 59 is expended When a replacement message is Waste ink bottle displayed on the control panel “Disposing of Waste Ink”...

  • Page 54: What You'll Need

    SC-F6400 Series/SC-F6400H Series User's Guide Maintenance Head maintenance kit (supplied with the printer) What You’ll Need Use this to clean the print head. Ready the following items before beginning cleaning and replacement. When the supplied parts have been completely used, purchase new consumables.
  • Page 55 SC-F6400 Series/SC-F6400H Series User's Guide Maintenance ❏ Touch a metallic object before starting work to Caution: discharge any static electricity. ❏ During maintenance, wear protective clothing, including protective eyewear, gloves, and a mask. Should ink, waste ink, or ink cleaner come into contact with your skin or enter your eyes or mouth, take the following actions: ❏...

  • Page 56: Performing Regular Maintenance

    SC-F6400 Series/SC-F6400H Series User's Guide Maintenance Performing Regular Dampen the cleaning stick with ink cleaner. Do not allow the liquid to drip from the Maintenance cleaning stick. Cleaning the Capping Station and Wiper Clean the capping station once a month. You may Use the cleaning stick to wipe away any ink or need to clean more frequently depending on the lint from the edges of the capping station.

  • Page 57: Cleaning The Platen

    SC-F6400 Series/SC-F6400H Series User's Guide Maintenance Use the cleaning stick to wipe away any ink or Open the printer cover and use a soft, clean lint from the part of the wiper shown in the cloth to carefully clean away any dust or dirt illustration.

  • Page 58: Cleaning The Vent

    SC-F6400 Series/SC-F6400H Series User's Guide Maintenance The printable surface is still dirty Shaking the Ink Supply even after cleaning the platen Units Periodically Follow the steps below to clean the roller by feeding and ejecting media. If a message is displayed informing you that it is time to shake the ink, remove the ink supply unit Turn on the printer, and load it with widest immediately and shake it.

  • Page 59: Shaking

    Epson recommends the use of genuine Epson Ink Supply Unit. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of...

  • Page 60: Replacement Procedure

    SC-F6400 Series/SC-F6400H Series User's Guide Maintenance ❏ When media is attached to the auto take-up reel Press How To... on the control panel screen to unit, cut the media before replacing the ink supply view the procedure. unit. Follow the on-screen instructions to perform “Cutting Media”...

  • Page 61: Replacing The Waste Ink Bottle

    SC-F6400 Series/SC-F6400H Series User's Guide Maintenance When you want to replace it at any Replacing the Waste Ink Bottle time There are two methods for replacing the waste ink When you want to replace the waste ink bottle due to bottle as described below.

  • Page 62: Print Head Maintenance

    SC-F6400 Series/SC-F6400H Series User's Guide Maintenance Print Head Maintenance Attach the head maintenance kits to either side of the print head. Placement position If ink continues to drip onto the print results even after performing Head Cleaning several times, use the Place them slightly away from the print head as head maintenance kit to clean the print head.

  • Page 63: Replacing The Auto Cutter Blade

    SC-F6400 Series/SC-F6400H Series User's Guide Maintenance Rub your finger over the areas indicated in the Important: illustration to secure the head maintenance kits ❏ Remove them carefully so that no dirt in place. gets on the surrounding area. ❏ Check the platen and clean it if it is dusty or dirty.

  • Page 64: Precautions When Replacing The Auto Cutter Blade

    Follow the on-screen instructions to perform the “Safety data sheet” to the industrial waste disposal the procedure. company. You can download it at your local Epson Web site. Note: Place the used auto cutter blade in a bag or other Print Head Nozzle Check suitable container, and dispose of it in accordance with local ordinances and municipal laws.

  • Page 65: Head Cleaning

    SC-F6400 Series/SC-F6400H Series User's Guide Maintenance Head Cleaning Performing Head Cleaning Perform Auto Cleaning first. If this does not clear the Types of Cleaning clogs, perform in the order of Cleaning (Light) and then Cleaning (Heavy) until the clogs are cleared. The following four types of Head Cleaning are Check that the printer is ready to print, press available.

  • Page 66: Control Panel Menu

    SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Control Panel Menu Menu List The following items and parameters can be set and executed in the Menu. See the reference pages for more details on each item. General Settings For more information on these items, see U “General Settings Menu”...
  • Page 67 SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Language Japanese, English, French, Italian, German, Portuguese, Spanish, Dutch, Russian, Korean, Traditional Chinese, Simplified Chinese, Thai, Indonesian, Turkish Background Color Gray, Black, White Keyboard QWERTY, AZERTY, QWERTZ Unit Settings Length Unit m, ft/in Temperature ˚C, ˚F...
  • Page 68 SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Maintenance Setting Cleaning Setting Threshold of Clogged Nozzles 1 to 10 Max Retry Cleaning Count 0, 1, 2 Periodic Cleaning Execution Timing Print Duration 1 to 9999 minutes Print Page 1 to 9999 pages Print Length 1 to 9999 m (3.28 to 32805.12 ft)
  • Page 69 SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Media 01 XXXXXXXXXX to 10 XXXXXXXXXX Media Type Media Width Advanced Settings Print Adjustments Media Feed Adjustment Manual(Standard), Manual(Measurement) Print Head Alignment Media Management 01 XXXXXXXXXX to 10 XXXXXXXXXX Change Name Media Type Thin 50g/m2, Med-Thick 70g/m2, Thick 120g/m2 Advanced Settings...
  • Page 70 SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Maintenance For more information on these items, see U “Maintenance Menu” on page 82 Item Parameter Print Head Nozzle Check Head Cleaning Auto Cleaning, Cleaning (Light), Cleaning (Heavy) Cleaning the Maintenance Parts Print Head, Capping Station/Wiper Replace Waste Ink Bottle Replace Auto cutter blade...

  • Page 71: Details Of The Menu

    SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Details of the Menu General Settings Menu * indicates default settings. Item Parameter Explanation Basic Settings LCD Brightness Adjusts the brightness of the control panel display. 1 to 9 (9 Sounds Button Press Sets the volume of the sounds when the power button and control panel screen are operated.
  • Page 72 Date/Time Sets the printer’s built-in clock. The time set here is displayed on the Home screen. It is also used for job logs and the printer’s status as shown in Epson Edge Dashboard. Daylight Saving Sets daylight saving time. Off (Winter) Time Winter and Summer are only displayed for the SC-F6470/ SC-F6470H.
  • Page 73 SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Explanation Language Japanese Select the language used in the control panel display. English French Italian German Portuguese Spanish Dutch Russian Korean Traditional Chinese Simplified Chinese Thai Indonesian Turkish Background Color Gray Select the color scheme used in the control panel display.
  • Page 74 SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Explanation Printer Setup Margins Right Margin Sets the width of the right margin when media is loaded in the printer. 3 to 25 mm (3 See the following for more information. (0.12 to 0.98 inch [0.12 “Printable area”...
  • Page 75 SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Explanation Nozzle Check between Pages When On is set, a nozzle check pattern is printed periodically at the specified timing. When printing is complete, you can visually inspect Execution Timing the check pattern to determine whether there are any stripes or unevenness in the preceding or following printout.
  • Page 76 SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Explanation Cut Settings Auto Cut Select whether or not (On/Off) to automatically cut the media using the built-in cutter each time a page is printed. Restore Default Set- Network Settings Executing Network Settings restores all the items for Advanced in the tings network settings menu to their default setting values.
  • Page 77 SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Explanation Maintenance Setting Cleaning Setting Threshold of Clog- The printer monitors the condition of the print head nozzles before 1 to 10 (1 ged Nozzles printing starts, so set the operation for when clogged nozzles (missing nozzles) are detected during monitoring.

  • Page 78: Media Settings Menu

    SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Explanation Network Settings Network Status Wired LAN Status You can check batches of a variety of information in network settings that are set in Advanced. Print Status Sheet When Print Status Sheet is selected, a list is printed. Advanced Device Name Do a variety of network settings.
  • Page 79 SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Explanation Media 01 XXXXXXXXXX to Choose the Media Settings to use. The registered name appears in 10 XXXXXXXXXX XXXXXXXXXX. Media Type Displays the currently selected Media Type. Media Width Sets the Media Detection items. Advanced Settings You can change the Advanced Settings for the registered media selected in Media.
  • Page 80 Media Management items When you select the Media Type when loading media, or download an EMX file using the supplied Epson Edge Print or Epson Edge Dashboard and register the media setting values to the printer, the media setting values are already set to match the media being used and therefore do not need to be changed.
  • Page 81 SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Explanation Drying Time Drying Time per Pass 0.0 to 10.0 Secs Specify how long the printer stops feeding media to allow the ink to dry after printing one pass. You can select a value between 0.0 and 10.0 seconds.

  • Page 82: Maintenance Menu

    SC-F6400 Series/SC-F6400H Series User's Guide Control Panel Menu Item Parameter Explanation Reduce Print Streak Normally, leave this Off. If this is set when streaks occur in the print results in the vertical or Light diagonal direction, the streaks may become less noticeable. Medium Heavy *1 Displayed when the auto take-up reel unit is installed.

  • Page 83: Replacement Part Information Menu

    Printer Status Menu Item Explanation Firmware Version Printer Displays the selected information. If you set the printer name using Epson Edge Dashboard supplied with Auto Take-up Reel this printer, that name is displayed in Printer Name. Unit Printer Name Fatal Error Log...

  • Page 84: Problem Solver

    SC-F6400 Series/SC-F6400H Series User's Guide Problem Solver Problem Solver When a Message is Displayed If one of the following messages is displayed, read and follow the instructions below. Messages What to do The media is not attached to the Media has not been wound correctly on the auto take-up reel unit. Flip the Auto switch roll core on the auto take-up reel on the auto take-up reel unit to Off, and then perform the following operations.

  • Page 85: When A Maintenance Call/Service Call Occurs

    1. Connect the computer and the printer with a USB cable (updates cannot be performed over a network connection when the printer is in recovery mode). 2. Download the latest firmware from the Epson website, and then start the update. When a Maintenance Call/Service Call Occurs...

  • Page 86: Troubleshooting

    SC-F6400 Series/SC-F6400H Series User's Guide Problem Solver Troubleshooting Is the USB hub recognized correctly? Make sure the USB hub is recognized correctly on the computer. If the computer correctly detects the You Cannot Print (Because the USB hub, disconnect all USB hubs from the computer and connect the printer directly to the Printer Does Not Work) computer USB port.
  • Page 87 SC-F6400 Series/SC-F6400H Series User's Guide Problem Solver Is the message Motor self adjustment running. displayed on the control panel’s screen? The printer adjusts the internal motor. Wait for a while without turning off the printer. The nozzle check pattern is not printed correctly.

  • Page 88: The Prints Are Not What You Expected

    You can check the cleaning procedure in a video on YouTube. Epson Video Manuals If the print quality still does not improve, contact your dealer or Epson Support. If ink drops occur Perform the following sequence until the problems in the print results have improved.
  • Page 89 “Precautions Regarding Maintenance” on page 54 Cleaning procedure U “Print Head Maintenance” on page 62 You can check the cleaning procedure in a video on YouTube. Epson Video Manuals If the print quality still does not improve, contact your dealer or Epson Support.
  • Page 90 Check the print area in the settings of the unit? application and the printer. This printer is developed for use with Epson ink supply unit. Using any other type of ink supply unit Is the media skewed? may result in reduced print quality.
  • Page 91 SC-F6400 Series/SC-F6400H Series User's Guide Problem Solver Vertical ruled lines are misaligned. Is the bottom edge of the media getting scratched? Is the print head misaligned? (in Depending on the content of the print data, the bidirectional printing) bottom edge of the printable surface may be rubbed leaving scratches.

  • Page 92: Feeding Or Ejecting Problems

    SC-F6400 Series/SC-F6400H Series User's Guide Problem Solver Media jams Feeding or Ejecting Problems Check the error displayed on the control panel screen, Unable to feed or eject paper. and then follow the on-screen instructions to remove the media. Is the media loaded in the correct position? See the following for the correct media loading positions.
  • Page 93 This is not a failure. The red light is a light inside the printer. The administrator password has been forgotten. Contact your dealer or Epson Support. Head Cleaning starts when the printer is turned on When turned on after an extended period of disuse, the printer may automatically perform Head Cleaning to ensure print quality.

  • Page 94: Appendix

    SC-F6400 Series/SC-F6400H Series User's Guide Appendix Appendix For the latest information, see the Epson Web site. (as of September, 2022) Options and Consumable Products Ink Supply Units SC-F6400 Series Printer model Product name Part number SC-F6400 Ink Supply Unit High Density Black...
  • Page 95 SC-F6400 Series/SC-F6400H Series User's Guide Appendix SC-F6400H Series Printer model Product name Part number SC-F6400H Ink Supply Unit High Density Black T53L9 SC-F6460H Cyan T53L2 Magenta T53L3 Yellow T53L4 Light Cyan T53L5 Light Magenta T53L6 Orange T53LA Violet T53LD Fluorescent yellow T53L7 Fluorescent pink T53L8...

  • Page 96: Others

    Starter Ink set T53KM Epson recommends the use of genuine Epson Ink Supply Unit. Epson cannot guarantee the quality or reliability of nongenuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 97 SC-F6400 Series/SC-F6400H Series User's Guide Appendix Product name Product Explanation number Waste Ink Bottle T7240 This is the same as the Waste Ink Bottle supplied with the printer. Head Maintenance Kit C13S400145 Use this to clean the print head. Maintenance Kit C13S210063 This is the same as the maintenance kit supplied with the printer.

  • Page 98: Supported Media

    Damage to the product from the Printer unauthorized installation will not be covered by your Epson warranty. Other regions: U Setup Guide (booklet) This section describes how to move and transport the ❏ Plug in the power cables and turn the printer on.

  • Page 99: Transport

    SC-F6400 Series/SC-F6400H Series User's Guide Appendix Transport Before transporting the printer, contact your dealer or Epson Support.

  • Page 100: Media Settings List For Each Media Type

    SC-F6400 Series/SC-F6400H Series User's Guide Appendix Media Settings List for Each Media Type The following table shows the media settings registered when a Media Type is selected. Media Type Item Thin Med-Thick Thick Drying Time per Pass 0.0sec 0.0sec 0.0sec Drying Time per Page 0.0min 0.0min...

  • Page 101: System Requirements

    For the latest information, see the Epson Web site. Epson Edge Dashboard Important: Make sure the computer on which the Epson Edge Dashboard is installed meets the following requirements. If these requirements are not met, the software cannot monitor the printer correctly. ❏ Disable your computer’s hibernate function.

  • Page 102: Epson Edge Print

    Display resolution 1280 x 1024 or better Communication interface High Speed USB Ethernet 1000Base-T Browser Safari 6 or later Epson Edge Print Operating systems Windows 7 SP1 x64 Windows 8 x64 Windows 8.1 x64 Windows 10 x64 Windows 11 ™...

  • Page 103: Specifications Table

    SC-F6400 Series/SC-F6400H Series User's Guide Appendix Specifications Table Printer Specifications In use 10 to 35 ˚C (50 to 95 ˚F), 20 to 80% Recommended: 15 to 25 ˚C (59 to Printer Specifications 77 ˚F), 40 to 60% Printing method On-demand ink jet In storage -20 to 60 ˚C (-4 to 140 ˚F), 5 to 85% (Before...
  • Page 104 SC-F6460. required to take adequate measures. Information of EU declaration of conformity The full text of the EU declaration of conformity of this equipment is available at the following internet address. https://www.epson.eu/conformity...
  • Page 105 SC-F6400 Series/SC-F6400H Series User's Guide Appendix ZICTA Type Approval for Users in Zambia See the following website to check the information for ZICTA Type Approval. https://support.epson.net/zicta/...

This manual is also suitable for:

Surecolor sc-f6400h seriesSurecolor sc-f6400 seriesSurecolor sc-f6400hSurecolor sc-f6400Surecolor f6470

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