ADDER AdderLink iPEPS User Manual

ADDER AdderLink iPEPS User Manual

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AdderLink iPEPS

User Guide

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Summary of Contents for ADDER AdderLink iPEPS

  • Page 1: User Guide

    AdderLink iPEPS User Guide ...
  • Page 2: Table Of Contents

    Contents Introduction AdderLink iPEPS features ...4 What’s in the box...5 What you may additionally need ...5 Installation Mounting ...6 Connections ...7 Host computer ...7 Local keyboard, video monitor and mouse ...8 IP network port ...8 Power supply connection ...9 Configuration Initial configuration ...11...
  • Page 3 Further information Getting assistance ...35 Troubleshooting ...35 Appendix 1 - Local configuration menus ...36 Unit configuration ...37 Network configuration ...38 Reset configuration ...39 Clear IP access control ...40 Appendix 2 - VNC viewer connection options ...41 Colour/Encoding ...41 Inputs ...42 Scaling ...43 Misc ...43 Identities ...44...
  • Page 4: Introduction

    KVM via IP technology and miniaturised it. The result is the AdderLink iPEPS, a highly responsive, cost efficient way to control a single system from any remote position - worldwide.
  • Page 5: Adderlink Ipeps Features

    AdderLink iPEPS features There are two types of AdderLink iPEPS units: the dual access model which allows a local keyboard, video monitor and mouse to be situated next to the computer and a standard model which eschews such connections to achieve a thinner casing.
  • Page 6: What's In The Box

    What’s in the box iPEPS standard model iPEPS dual access model Rack bracket (supplied only with the standard iPEPS model) KVM cable set What you may additionally need CD-ROM Four self-adhesive rubber feet USB converter plugs KVM cables One set per connected computer Part number: VKVM-xM (where x is the cable length in metres: 1, 2, 5 or 10)
  • Page 7: Installation

    Installation Mounting The iPEPS offers two main mounting methods: • Supplied four self-adhesive rubber feet • Rack mount brackets - see below Connections An extra width rack bracket is available as an optional extra for the iPEPS Dual Access model. A rack bracket is supplied with each iPEPS standard model.
  • Page 8: Connections

    Connections Installation of the iPEPS involves a number of basic connections to some or all of the following items: • Host computer (below) • Local keyboard, video and mouse • IP network port • Power supply Host computer The iPEPS is connected to the host computer using the supplied KVM cable. At the computer end of the cable you have the choice of linking the cable’s PS/2 connectors directly to the computer or additionally attaching the supplied USB converters.
  • Page 9: Local Keyboard, Video Monitor And Mouse

    Local keyboard, video monitor and mouse Note: Dual Access model only Where local control is required (as well as remote control), the iPEPS Dual Access model provides the necessary keyboard, video and mouse console outputs. To connect a local keyboard, video monitor and mouse 1 Position a suitable keyboard, video monitor and mouse in the vicinity of the iPEPS such that their cables will easily reach.
  • Page 10: Power Supply Connection

    Power supply connection The iPEPS provides flexibility in the way that it is powered in order to suit your installation requirements. Each iPEPS can be powered: • Via the keyboard and mouse connections • From an individual power adapter, or •...
  • Page 11 To use a common power adapter to supply multiple iPEPS units Available as an optional item, the Adder Power Squid cable allows you to distribute power from an adapter to a maximum of four iPEPS units. Note: Do not attempt to power more than two iPEPS units using the standard 5V 2A power adapter unit.
  • Page 12: Configuration

    Configuration Initial configuration The iPEPS initial configuration process occurs as two distinct parts. The standard iPEPS and the Dual Access models differ in Part 1 of their configuration, but behave in an identical manner for the Part 2 configuration. Part  – Initial configuration This part of the configuration takes place using either a locally connected keyboard and video monitor (Dual Access model only) or a computer connected to the same local network as the iPEPS.
  • Page 13 Part 1 – Initial configuration (Dual Access model) To perform the initial local configuration (Dual Access model only) 1 Edit the Unit config screen. The key elements here are:             ...
  • Page 14: Encryption Settings

    5 To view the options menu: Press More about (if the standard hotkeys were altered, use the new hotkeys plus C)                 Access mode Allows you to choose between Shared mode (where all other logged on users can see your operations) and Private mode...
  • Page 15: Hot Plugging And Mouse Restoration

    Hot plugging and mouse restoration It is strongly recommended that you switch off the host computer before attempting to connect it to the iPEPS. However, if this is not possible then you need to ‘hot plug’ the computer while it is still running. There is not normally a danger of damage to the computer, however, when mouse communications are interrupted, often they fail to re-initialise when reconnected.
  • Page 16: Resetting The Configuration (Dual Access Models)

    Resetting the configuration (Dual Access models only) The iPEPS does not display the configuration sequence If the iPEPS has been previously configured it may not automatically display the first of the setup screens. In this case you have two options, either: •...
  • Page 17: Part 1 - Initial Configuration (Standard Model)

    Part 1 – Initial configuration (Standard or Dual Access models) To perform the initial local configuration 1 Connect the iPEPS to an IP network where a suitable computer is available on the same subnet (please see the Installation chapter 2 Use a computer connected to the same subnet of the network. On that computer, locate and select the VNC viewer icon A connection details dialog will be displayed: Options button...
  • Page 18: If The Ipeps Does Not Respond On The Network

    If the iPEPS does not respond on the network If the iPEPS fails to respond when you attempt to access it on a local network previous page), the most likely cause (presuming that it is (as discussed on the correctly connected) is that it has been re-assigned to use network settings other than the default values.
  • Page 19: Part 2 - Remote Configuration

    Part 2 – Remote configuration The second part of the configuration requires you to log into the iPEPS from a system via a network connection using either of the following two access applications: • The VNC viewer – a small application supplied on the CD-ROM or downloadable from the Adder and RealVNC websites or even downloadable from the iPEPS itself.
  • Page 20: Networking Issues

    IMPORTANT: The correct configuration of routers and firewalls requires advanced networking skills and intimate knowledge of the particular network. Adder Technology cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a qualified professional.
  • Page 21 Addressing When the iPEPS is situated within the local network, you will need to give it an appropriate local IP address and IP network mask. This is achieved most easily using the DHCP server option which will apply these details automatically. If a DHCP server is not available on the network, then these details need to be applied manually in accordance with the network administrator.
  • Page 22: Placing Ipeps Alongside The Firewall

    • Review the activity log from time to time to check for unauthorized use. • Lock your server consoles after they have been used. A security white paper that gives further details is available upon request from Adder Technology Limited. Ports In this configuration there should be no constraints on the port numbers because the iPEPS will probably be the only device at that IP address.
  • Page 23: Operation

    Operation Connecting to the iPEPS The iPEPS offers you two ways to connect: • Local connection (Dual Access models only), • Remote connection by network link, ...and two types of viewer: • VNC viewer, • Standard web browser. Local connection (dual access models only) The keyboard, video monitor and mouse connected directly to the iPEPS dual access offer password protected access to the host computer.
  • Page 24: Remote Connections

    Local connection (continued) To avoid the ‘hall of mirrors’ effect IMPORTANT: Never configure a system so that your viewer is viewing itself. When controlling a host computer using the locally connected keyboard, video monitor and mouse, it is possible to use the VNC viewer or a browser (if the host computer is networked) to create a remote link back to itself.
  • Page 25: Remote Connection By Vnc Viewer

    Remote connection by VNC viewer The VNC viewer is a compact application that runs on your remote system and allows you to view and use the iPEPS and its host computer. VNC viewer is readily available from a number of different sources: •...
  • Page 26: Remote Connection By Web Browser

    Remote connection by Web browser You can use a standard Web browser (supported versions) to gain access to the iPEPS and its host computer. As soon as you make contact with the iPEPS it will begin downloading a small Java application to your browser, which will be used only for the duration of your connection.
  • Page 27: Using The Viewer Window

    Using the viewer window The viewer window gives you the ability to view and control the iPEPS and its host computer. Its operation is almost identical regardless of whether you used the VNC viewer or your Web browser to display it. The menu bar The viewer window presents a menu bar similar to that shown below.
  • Page 28: Mouse Pointers

    Mouse pointers Both viewers provide a double mouse cursor to help overcome any delays caused by slow connections. When you move your mouse you will see two mouse cursors, a local one that responds immediately to your movements and a second, slower moving, cursor that represents the current mouse position at the host.
  • Page 29: Auto Calibrate

    Auto calibrate When you visit the host computer for the very first time, your viewer needs to determine the optimum video and mouse settings. The button will remind you to click it by flashing red when a new computer screen is encountered. Performing this step is important because it can help to decrease unnecessary video information being sent across the link, thus improving overall performance.
  • Page 30 Mouse Control This option displays a mouse control dialog and is useful when the remote cursor is failing to respond correctly to your mouse movements, even after using the Resync mouse option. The mouse control dialog allows you to control the remote mouse cursor using a selection of buttons that you click with your local mouse.
  • Page 31 Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance. Phase The phase setting adjusts the alignment of the host video output and the remote system video display to achieve the sharpest image.
  • Page 32 Advanced Settings This option contains video signal settings that do not normally need to be adjusted. Pixel Format Determines the colour depth and data required to represent each video pixel. Motion Detection This option is not available for use with the iPEPS.
  • Page 33 Virtual Media The Adder Virtual Media feature allows you to remotely make files available to the host computer linked to the iPEPS. Single files or collections of files and folders up to 2GB in size can be quickly transferred via the VNC link. This can prove to be an invaluable tool when upgrading the host computer from remote positions.
  • Page 34: Downloading Vnc Viewer From The Ipeps

    Downloading VNC viewer from the iPEPS The iPEPS has the ability to distribute its own VNC viewer application. To download the VNC viewer 1 Open your Web browser. 2 Enter the network address where the iPEPS is situated (in the form: http://192.168.0.3) and make the link.
  • Page 35: Viewer Encryption Settings

    Viewer encryption settings The web browser viewers and VNC viewers (of level 4.0b5S or higher) offer four encryption options. The resulting actions of certain options depend upon how the iPEPS to which you are connecting is configured: • Always on - This setting will ensure that the link is encrypted, regardless of the iPEPS encryption setting.
  • Page 36: Further Information

    If you are still experiencing problems after checking the list of solutions in the Troubleshooting section then we provide a number of other solutions: • Adder Technology website – www.adder.com Check the Support section of our website for the latest solutions and driver files.
  • Page 37: Appendix 1 - Local Configuration Menus

    Appendix 1 - Local configuration menus This section covers the control menus that are available when you are using the locally connected keyboard, video monitor and mouse. To access the local configuration menus • On the locally connected keyboard, simultaneously press Note: If the standard hotkeys (CTRL + ALT) have been changed, then you need to use those keys together with C to access the menus.
  • Page 38: Unit Configuration

    Unit configuration This page provides access to a selection of both basic and fundamental settings  for the iPEPS.                 Keybd layout Use the arrow buttons to match the keyboard layout expected by the host system.
  • Page 39: Network Configuration

    It consists of six 2-digit hexadecimal (base 16) numbers separated by colons. A section of the MAC address identifies Adder Technology as the manufacturer, while the remainder is effectively the unique electronic serial number of your particular unit.
  • Page 40: Reset Configuration

    Reset configuration This option allows you to completely reset the iPEPS.                                 ...
  • Page 41: Clear Ip Access Control

    Clear IP access control This option removes all entries from the IP access control feature within the iPEPS. What is IP access control? The IP access control feature (configurable by a remote admin user) allows certain network address ranges to be denied access to the iPEPS. If set incorrectly, it is possible to exclude all network users and so this option provides an emergency recovery point.
  • Page 42: Appendix 2 - Vnc Viewer Connection Options

    Appendix 2 - VNC viewer connection options When you are connecting to the iPEPS using the VNC viewer, a number of options are available. Click here to access the options There are six tabbed pages of options: Colour/Encoding Auto select When ticked, this option will examine the speed of your connection to the iPEPS and apply...
  • Page 43: Inputs

    Inputs Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems. Disable all inputs (view-only mode) When selected, prevents control data being passed between server and viewer. Viewer can display the server output, but cannot control it.
  • Page 44: Scaling

    Scaling No Scaling No attempt is made to make the screen image fit the viewer window. You may need to scroll horizontally and/or vertically to view all parts of the screen image. Scale to Window Size Adjusts the server screen image to suit the size of the viewer window.
  • Page 45: Identities

    Identities This feature helps your VNC viewer to confirm that a revisited iPEPS is genuine and not another device masquerading as an iPEPS. The list given will retain the identities of all visited units (that have full security enabled). When you first make a secure connection to the iPEPS, the security information for that iPEPS unit is cached within this Identities tab...
  • Page 46: Appendix 3 - Vnc Viewer Window Options

    Appendix 3 - VNC viewer window options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window control items Full screen Expands the VNC viewer window to fill the whole screen with no visible window edges.
  • Page 47: Appendix 4 - Browser Viewer Options

    Appendix 4 - Browser viewer options When you are connecting to the iPEPS using a Web browser, a number of options are available. Click here to access the options There are four options pages: Encoding and colour level Auto select When ticked, this option will examine the speed of your connection to the iPEPS and apply the most suitable encoding method.
  • Page 48: Appendix 5 - Remote Configuration Menus

    Appendix 5 - Remote configuration menus This section covers the configuration menus that are available to remote admin users using either the VNC viewer or the browser methods of access. To access the remote configuration menus • Click the Configure button in the top right corner of the window when logged on as the admin user.
  • Page 49: User Accounts

    User accounts This section allows you to manage up to sixteen separate accounts. The first of the sixteen accounts is the admin account and is the only account with access rights to the configuration menus. The user name and access rights are fixed for the admin account, the only change possible for this account is the password.
  • Page 50: Unit Configuration

    Unit configuration This page provides access to a selection of both basic and fundamental settings for the iPEPS. Many of the settings displayed here are also accessible through the on-screen menu on the locally attached keyboard, mouse and monitor. Hardware Version Indicates the version of the electronic circuitry within the iPEPS unit.
  • Page 51: Advanced Unit Configuration

    Advanced unit configuration Displays advanced options that do not normally require alteration. To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Unit Configuration’ option. 4 Click the ‘Advanced Unit Configuration’...
  • Page 52: Time & Date Configuration

    Time & date configuration This page allows you to configure all aspects relating to time and date within the iPEPS. Time and Date Use the arrow buttons to set the correct current time. Use NTP When this option is selected, the iPEPS will synchronise its internal clocks using information from the (Network Time Protocol) server listed in the NTP Server IP address field.
  • Page 53: Network Configuration

    It consists of six 2-digit hexadecimal (base 16) numbers separated by colons. A section of the MAC address identifies Adder Technology as the manufacturer, while the remainder is effectively the unique electronic serial number of your particular unit.
  • Page 54: Setting Ip Access Control

    Setting IP access control The golden rule with this feature is ‘Include before you exclude’ or to put it another way ‘Arrange allowed addresses in the list before the denied addresses’. This is because the positions of entries in the list are vitally important. Once a range of addresses is denied access, it is not possible to make exceptions for particular addresses within that range.
  • Page 55: Hotkey Sequences

    Hotkey sequences iPEPS allows you to enter commands that take the form of hotkey sequences that emulate standard keypress combinations. Hotkey sequences Almost any combination of keypresses can be emulated using the following notations: means press down the key that follows, –...
  • Page 56: Logging And Status

    Logging and status This screen provides various details about the user activity on the iPEPS. Note: The log has a maximum capacity of 1000 event lines. After 1000 entries, the oldest entries are overwritten. If log data are important to your installation, ensure a regular backup procedure or use the Syslog Server IP Address option to send log information automatically to another system.
  • Page 57: Appendix 6 - Addresses, Masks And Ports

    The important parts of the whole number depend on where you are. If you were based in the same local area as Adder Technology, there would be no point in dialling out of the UK, or even out of the area. The only part of the whole number that you are interested in is the final part: 780044.
  • Page 58: Net Masks - The Binary Explanation

    Net masks - the binary explanation To really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary; this is native digital, where everything is either a 1 (one) or 0 (zero), on or off, yes or no. previous page The net mask operation described on the AND function’.
  • Page 59: Calculating The Mask For Ip Access Control

    Calculating the mask for IP access control The IP access control function uses a standard IP address and a net mask notation to specify both single locations and ranges of addresses. In order to use this function correctly, you need to calculate the mask so that it accurately encompasses the required address(es).
  • Page 60: Ports

    IMPORTANT: The correct configuration of routers and firewalls requires advanced networking skills and intimate knowledge of the particular network. Adder Technology cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a qualified professional.
  • Page 61: Appendix 7 - Cable And Connector Specifications

    Appendix 7 – Cable and connector specifications RS232 serial mouse to PS/2 converter cable pin mini-DIN female -12V Female pin D-type female TXD (-12V)
  • Page 62: Appendix 8 - Hotkey Sequence Codes

    Appendix 8 – Hotkey sequence codes These codes are used when defining hotkey switching sequences (macros) for the host computer and allow you to include almost any of the special keys on the keyboard. Permissible key presses Main control keys (see ‘Using abbreviations’) Backspace | Tab | Return | Enter | Ctrl | Alt | Win | Shift | LShift | RShift LCtrl | RCtrl | LAlt | AltGr | RAlt | LWin | RWin | Menu | Escape | Space...
  • Page 63: Appendix 9 - Supported Video Modes

    Appendix 9 – Supported video modes The following video modes are supported and can be automatically configured by the iPEPS. If a recognised video mode cannot be found, the iPEPS will gradually change some of the key parameters to discover whether a video lock can be achieved.
  • Page 64: Warranty

    Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of two years from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, Adder will replace or repair it free of charge.
  • Page 65: End User Licence Agreement

    End user licence agreement PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTWARE (“the SOFTWARE”) FOR USE WITH THE iPEPS PRODUCT (“the PRODUCT”). THE SOFTWARE IS PROVIDED TO ENABLE YOU TO OPERATE THE PRODUCT. BY USING ALL OR ANY PORTION OF THE SOFTWARE YOU ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT.
  • Page 66: Radio Frequency Energy

    Radio Frequency Energy A Category 5 (or better) twisted pair cable must be used to connect the iPEPS unit in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.
  • Page 67 © 2008 Adder Technology Limited All trademarks are acknowledged. Release 1.0f March 2008 Part No. ADD0072 Adder Technology Limited, Technology House, Trafalgar Way, Bar Hill, Cambridge, CB3 8SQ, United Kingdom Tel: +44 (0)1954 780044 Fax: +44 (0)1954 780081 Documentation by: www.ctxd.com...
  • Page 68 Index Calibrate all video settings 30 Access control Clear IP access control configuration 53 local setting 38 mask calculation 58 Colour level 41 Access mode Configuration shared & private 27 initial steps 11 Account remote 18 creation for users 48 Connections Address host computer 7...
  • Page 69 Safety information 63 Scaling Octets VNC Viewer 43 ip address 56 Screen best resolution 26 calibration 28 Password navigation 26 admin - setting 37 refresh 28 initial setup 12 Screensaver remote logon 16,24 local setting 37 setting for users 48 remote setting 49 Port number Security...

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