Q1: Pwr Led Indication Of M2M-720-A Is Always Turned Off; Q2: Sa1 And Sa2 Of M2M-720-A Is Always Turned On; Keep The State Long; Q4: The Audio Quality Of M2M-720-A Is Bad - ICP DAS USA M2M-720-A Faq

FAQ

Q1: PWR LED indication of M2M-720-A is always turned off

A1: The power supply of M2M-720-A has some problems. Please check
the wire connection of the power and the voltage is between 10~30 V

Q2: SA1 and SA2 of M2M-720-A is always turned on

A2: Application program has some errors. Please reset the M2M-720-A
and check license whether it is OK or not in "information" page.
Client: Please check server's DNS and network settings whether they
are all correct or not in "Standard Config" page.
Q3: SA1 and SA2 LED of M2M-720-A flash slowly at the same time and

keep the state long.

A3: It means M2M-720-A can't establish the connection with the other
M2M-720-A. Please check the network settings and M2M-720-A is
working well on Ethernet.
Client: Please check server's IP/DNS and network settings whether
they are all correct or not in "Standard Config" page.

Q4: The audio quality of M2M-720-A is bad.

A4: Please turn audio quality output volume and input volume of server
and client in "Audio Config" page.

Q5: M2M-720-A can't send event report

A5: Please check the settings whether they are all correct or not in "Event
Report" and "Mail Server Setting" page.

Q6: If I forgot the network settings, how can I do?

A6:
[One solution]
a. If the M2M-720-A is in a local network.
The user can use the VxComm Utility or MiniOS7 Utility to
M2M-720-A FAQ (Version 1.20, Oct/2012)
DC
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