Troubleshooting; Troubleshooting Workflow - Epson L565 Service Manual

L565/L566 Series

1.1 Troubleshooting

This section describes the troubleshooting workflow and fatal error information.

1.1.1 Troubleshooting Workflow

The following page describes the troubleshooting workflow. Follow the flow when troubleshooting problems.
In this chapter, the product names are called as follows:
• L565/L566 Series:L565/L566
This flowchart is compiled based on the following contents.
• Our experience regarding the quality problem.
• ESK's repair data.
• Printer Mechanism specification for the product.
If the reason for the return is evident, first check the phenomenon user claims recurs,
then proceed to the troubleshooting.
Start
Turn on the power
Does printer turn on the
power?
Yes
Is Power-on sequence
finished without error?
Yes
Standby condition
Print check pattern
Does an error occur
when printing?
No
Is printing operation
finished without trouble?
Yes
Troubleshooting
*1
No
1
(p 10)
No
2
(p 10)
Yes
3
(p 10)
No
4
(p 10)
Figure 1-1. Troubleshooting Workflow (1)
Troubleshooting Workflow
What is returned reason?
Copy an image
Is scanning operation
finished without
trouble?
Yes
ADF failure?
Yes
Copy an image by ADF
Is ADF operation
finished without
trouble?
Yes
Finish
*1: If the Hopper of ASF on the returned product touches the LD Roller, the
initial ink charge has not been completed for the product yet.
*2: In case of "Not Trouble Found", check fatal error code.
Printer failure only
ADF/Scanner failure
No
5
(p 10)
No
No
6
(p 10)
*2
Revision A
9
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