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Epson L565 User Manual

Epson L565 User Manual

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User's Guide
NPD5193-00 EN

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Summary of Contents for Epson L565

  • Page 1 User's Guide NPD5193-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved.
  • Page 4: Table Of Contents

    Screen....... . 11 Using Epson iPrint..... . . 49 Protecting Your Personal Information.
  • Page 5 Printed Characters Are Incorrect or Garbled. . . 109 Epson Connect Service..... .89 The Printed Image Is Inverted....109 Web Config.
  • Page 6 Sent Fax Quality Is Poor....117 Contacting Epson Support....129 Faxes Are Sent at the Wrong Size.
  • Page 7: About This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.9.x. The content displayed on the screens varies depending on the model and situation.
  • Page 8: Operating System References

    User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003"...
  • Page 9: Important Instructions

    User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏...
  • Page 10: Advisories And Warnings For Setting Up/Using The Printer

    ❏ Do not continue printing when the ink level is below the lower line on the ink tank. Continued use of the printer when the ink level is below the lower line could damage the printer. Epson recommends filling all ink tanks to the upper line when the printer is not operating to reset the ink levels.
  • Page 11: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
  • Page 12: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF input tray Feeds originals automatically. ADF edge guide Feeds originals straight into the printer. Slide to the edges of the originals.
  • Page 13 User's Guide Printer Basics Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Output tray Holds the ejected paper. Document cover Blocks external light while scanning. Scanner glass Place the originals.
  • Page 14: Control Panel

    User's Guide Printer Basics Ink tank unit Contains the ink tanks. Ink reservoir tanks (Ink tanks) Supplies ink to the ink tubes. Print head Fires ink. AC inlet Connects the power cord. USB port Connects a USB cable. LINE port Connects a phone line.
  • Page 15: Icons Displayed On The Lcd Screen

    User's Guide Printer Basics Enter the last dialed number or enter a pause when entering a fax number. Stops the current operation. Displays menus and messages. , OK Press , and to select menus. Press OK to confirm your selection or run the selected feature.
  • Page 16: Menu Options

    User's Guide Printer Basics Menu Options Copy Mode Note: ❏ Available menus vary depending on the layout you selected. ❏ Press the OK button to display hidden setting menus. Menu Settings and Explanations Number of copies Enter the number of copies. Layout With Border Copies with a border around the edges.
  • Page 17: Scan Mode

    Printer Basics Scan Mode Cloud Menu Settings and Explanations Destination Select a destination that has been registered in the Epson Connect Server. Settings Format Select the format in which to save the scanned image. Scan Area Select the scan area.
  • Page 18: Setup Mode

    User's Guide Printer Basics Menu Settings and Explanations Fax Report Fax Settings List Prints the current fax settings. Fax Log Displays or prints a history of sent and received fax jobs. You can set to print this report automatically using the following menu. Setup-Fax Settings-Output Settings--Fax Log Auto Print Last Transmission Prints a report for the previous fax that was sent or received through polling.
  • Page 19 Advanced Setup See the Network Guide for more details. Epson Connect You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the Services services (restore the default settings). See the Epson Connect portal website for more details.
  • Page 20: Fax Settings

    User's Guide Printer Basics Menu Settings and Explanations Universal Print These print settings are applied when you print using an external device without using the printer Settings driver. Top Offset Adjust the top or left margin of the paper. Left Offset Skip Blank Page Skips blank pages in the print data automatically.
  • Page 21 User's Guide Printer Basics Menu Settings and Explanations Output Settings Fax Output Saves received documents on a computer. You need to make settings on FAX Utility on a computer. Auto Reduction Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data.
  • Page 22 User's Guide Printer Basics Menu Settings and Explanations Basic Settings Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise.
  • Page 23: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
  • Page 24: Available Paper And Capacities

    Only printing from computer or smart device is available. Only printing from computer is available. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Commercially Available Paper Media Name...
  • Page 25: Loading Paper In The Rear Paper Feed

    Envelope Envelope Envelope For smart devices, these media types can be selected when printing using Epson iPrint. Loading Paper in the Rear Paper Feed 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guide.
  • Page 26 User's Guide Loading Paper 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.
  • Page 27 User's Guide Loading Paper Note: You can use pre-punched paper under the following conditions. ❏ Loading capacity: One sheet ❏ Available size: A4, B5, A5, A6, Letter, Legal ❏ Binding holes: Do not load paper with the binding holes at the top or the bottom. Adjust the print position of your file to avoid printing over the holes.
  • Page 28 User's Guide Loading Paper “Available Paper and Capacities” on page 24 &...
  • Page 29: Placing Originals

    User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A4, Letter, Legal Paper Type...
  • Page 30: Placing Originals On The Scanner Glass

    User's Guide Placing Originals 3. Place the originals face up in the ADF. Important: ❏ Do not load originals above the line just under the symbol inside the ADF edge guide. ❏ Do not add originals while scanning. 4. Slide the ADF edge guide to the edge of the originals. Related Information “Available Originals for the ADF”...
  • Page 31 User's Guide Placing Originals 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the edges of the scanner glass is not scanned. ❏...
  • Page 32: Managing Contacts

    User's Guide Managing Contacts Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 60 entries in the contacts list and use it for faxing. Registering Contacts 1. Press the button in Fax mode. 2.
  • Page 33: Registration And Backup Of Contacts Using A Computer

    Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 34: Printing

    User's Guide Printing Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations may differ depending on the application. See the application's help for details. 1.
  • Page 35: Printing Basics - Mac Os X

    User's Guide Printing ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: When printing on envelopes, select Landscape as the Orientation setting. 7.
  • Page 36 When printing on envelopes, select landscape orientation 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...
  • Page 37: Printing On 2-Sides (For Windows Only)

    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 38: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3.
  • Page 39: Printing To Fit The Paper Size

    User's Guide Printing 6. Set the other items as necessary. 7. Click Print. Related Information “Loading Paper in the Rear Paper Feed” on page 25 & “Printing Basics - Mac OS X” on page 35 & Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer.
  • Page 40: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select the size of the paper you set in the application as the Paper Size setting. 5.
  • Page 41: Enlarged Printing And Making Posters (For Windows Only)

    User's Guide Printing 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.
  • Page 42 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 43 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 44 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 45 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 46 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
  • Page 47: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 90 &...
  • Page 48: Printing A Reduced Or Enlarged Document

    Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to...
  • Page 49: Printing Photos Using Epson Easy Photo Print

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing externally over the internet.
  • Page 50 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Related Information “Epson Connect Service”...
  • Page 51: Using Airprint

    User's Guide Printing Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later. Note: See the AirPrint page of the Apple website for more details. 1.
  • Page 52: Canceling Printing - Mac Os X

    User's Guide Printing 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information “Windows Printer Driver” on page 90 & Canceling Printing - Mac OS X 1. Click the printer icon in the Dock. 2.
  • Page 53: Copying

    User's Guide Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Enter Copy from the home screen. 4. Press the buttons to enter the number of copies. 5. Press the OK button. 6. Select Layout, and then select the appropriate layout. 7.
  • Page 54: Scanning

    ❏ When the computer to which you want to save the scanned images is detected on the network, the initial 15 characters of the computer's name are displayed on the control panel. If you set a network scan name in Epson Event Manager, it is displayed on the control panel.
  • Page 55: Scanning To A Computer (Wsd)

    & Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Scanning Basics This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the same in other scanning modes.
  • Page 56 User's Guide Scanning 3. Select Home Mode from the Mode list. 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan. Although this is automatically selected by the Document Type setting, you can change the setting.
  • Page 57: Scanning Using Advanced Features

    Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. By using the ADF, you can scan many documents rapidly (ADF-equipped printers only). Select Office Mode from the Mode list in EPSON Scan.
  • Page 58 Scan. Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.
  • Page 59 User's Guide Scanning Note: ❏ If you want to scan using the ADF, select ADF as the Document Source. ❏ If you are using the ADF and want to click Preview, only load the first page of the original you want to preview. After previewing, load the entire original including the first page you have previewed, and then click Scan.
  • Page 60: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 61 Displays the screen where you can save scanned data to a smart device or Cloud services. Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data. Related Information “Using Epson iPrint” on page 49 &...
  • Page 62: Faxing

    User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
  • Page 63 User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System” on page 67 &...
  • Page 64 User's Guide Faxing Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the documentation provided with the phone device for more details.
  • Page 65: Making Basic Fax Settings

    User's Guide Faxing Important: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
  • Page 66 User's Guide Faxing Note: ❏ Distinctive ring services, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls.
  • Page 67: Sending Faxes

    User's Guide Faxing Making Settings for a PBX Phone System Make the following settings when using the printer in offices that use extensions and require external access codes, such as 0 and 9, to get an outside line. 1. Enter Setup from the home screen. 2.
  • Page 68 User's Guide Faxing Note: ❏ You can send the same monochrome fax to up to 30 recipients. A color fax can only be sent to one recipient at a time. ❏ To add a pause (pause for three seconds) during dialing, enter a hyphen by pressing ❏...
  • Page 69: Various Ways Of Sending Faxes

    User's Guide Faxing Various Ways of Sending Faxes Sending Faxes at a Specified Time (Send Fax Later) You can set to send a fax at a specified time. Only monochrome faxes can be sent when the time to send is specified.
  • Page 70: Receiving Faxes

    User's Guide Faxing Receiving Faxes Setting Receiving Mode You can set Receive Mode using the Fax Setting Wizard. When you set up the fax feature for the first time, we recommend using the Fax Setting Wizard. If you want to change the Receive Mode settings individually, follow the steps below.
  • Page 71: Various Ways Of Receiving Faxes

    User's Guide Faxing Various Ways of Receiving Faxes Receiving Faxes Manually When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below to receive faxes. 1. When the telephone rings, pick up the handset. 2.
  • Page 72: Saving Received Faxes

    User's Guide Faxing Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a document from a fax information service. However, if the fax information service has an audio guidance feature that you need to follow to receive a document, you cannot use this feature.
  • Page 73: Using Other Faxing Features

    User's Guide Faxing Using Other Faxing Features Printing Fax Report and List Printing Fax Report Manually 1. Enter Fax from the home screen. 2. Press the OK button, and then select Fax Report. 3. Select the report to print, and then follow the on-screen instruction. Note: You can change the report format.
  • Page 74 User's Guide Faxing 2. Press the OK button, and then select Reprint Faxes. 3. Press the button. Note: After reprinting your documents, press the button to stop printing.
  • Page 75: Refilling Ink

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
  • Page 76: Ink Bottle Codes

    Epson recommends the use of genuine Epson ink bottles. Epson cannot guarantee the quality or reliability of non- genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 77: Refilling The Ink Tanks

    User's Guide Refilling Ink ❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the ink tank when your printer indicates to refill ink. The yields quoted for you do not include this reserve.
  • Page 78 User's Guide Refilling Ink 5. Open the ink tank unit cover, and then remove the cap of the ink tank. Important: ❏ Be careful not to spill any ink. ❏ Make sure that the color of the ink tank matches the ink color that you want to refill. 6.
  • Page 79 User's Guide Refilling Ink Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap. 7. Refill the ink tank with the correct colored ink up to the upper line on the ink tank. Note: If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the cap securely and store the ink bottle upright for later use.
  • Page 80 User's Guide Refilling Ink 9. Close the ink tank unit cover. 10. Hook the ink tank unit onto the printer. 11. Press the OK button. 12. Follow the instructions on the LCD screen to reset the ink levels. Note: You can reset the ink levels even if you did not fill the ink to the upper line. However, this printer cannot generate notifications and stop operations before ink levels drop below the lower line.
  • Page 81: Improving Print And Scan Quality

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
  • Page 82: Checking And Cleaning The Print Head - Windows

    User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. 6. Follow the on-screen instructions to clean the print head. 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.
  • Page 83: Replacing Ink Inside The Ink Tubes

    ❏ This feature effects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature. Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It is not a user-serviceable part.
  • Page 84: Aligning The Print Head - Control Panel

    User's Guide Improving Print and Scan Quality Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen. 3. Select Maintenance > Print Head Alignment. 4. Follow the on-screen instructions to print the alignment pattern. 5.
  • Page 85: Cleaning The Paper Path

    User's Guide Improving Print and Scan Quality 2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4.
  • Page 86 User's Guide Improving Print and Scan Quality 1. Open the ADF cover. 2. Use a soft, dry, clean cloth to clean the roller and the interior of the ADF. 3. Open the document cover.
  • Page 87: Cleaning The Scanner Glass

    User's Guide Improving Print and Scan Quality 4. Clean the part that is shown in the illustration. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏...
  • Page 88 User's Guide Improving Print and Scan Quality 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 89: Applications And Network Service Information

    Applications and Network Service Information Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
  • Page 90: Running Web Config On Windows

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 49 & Running Web Config on Windows 1.
  • Page 91 User's Guide Applications and Network Service Information Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab. Accessing the printer driver from applications To make settings that apply only to the application you are using, access from that application. Select Print or Print Setup from the File menu.
  • Page 92: Mac Os X Printer Driver

    See the online help for explanations of the setting items. 4. Click OK. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.
  • Page 93: Epson Scan (Scanner Driver)

    Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.
  • Page 94: Pc-Fax Driver (Fax Driver)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs or Programs > Epson Software > Event Manager. Starting on Mac OS X Select Go >...
  • Page 95: Epson Easy Photo Print

    Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.
  • Page 96: Epsonnet Config

    Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Config V4 > EpsonNet Config. Starting on Mac OS X Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config V4 > EpsonNet Config. Uninstalling Applications Note: Log on to your computer as an administrator.
  • Page 97: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
  • Page 98: Updating Applications And Firmware

    Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
  • Page 99: Solving Problems

    Epson support. your documentation. A printer's ink pad is nearing the end of its Contact Epson or an authorised Epson service provider to replace the service life. ink pad*. It is not a user-serviceable part. The message will be displayed until the ink pad is replaced.
  • Page 100: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 101: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 102 User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit.
  • Page 103: Removing Jammed Paper From The Adf

    User's Guide Solving Problems Removing Jammed Paper from the ADF 1. Open the ADF cover. 2. Remove the jammed paper 3. Open the ADF.
  • Page 104: Paper Does Not Feed Correctly

    User's Guide Solving Problems 4. Remove the jammed paper 5. Raise the ADF input tray, and then remove the jammed paper. 6. Close the ADF cover. Paper Does Not Feed Correctly Check the following if the paper jams, paper is fed at a slant, several sheets of paper are fed at a time, no paper is fed, or paper is ejected.
  • Page 105: Original Does Not Feed In The Adf

    User's Guide Solving Problems ❏ Make sure the paper size and paper type settings are correct. Related Information “Environmental Specifications” on page 123 & “Available Paper and Capacities” on page 24 & “Paper Handling Precautions” on page 23 & “Loading Paper in the Rear Paper Feed” on page 25 &...
  • Page 106: Printout Problems

    User's Guide Solving Problems ❏ Connect the USB cord securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check the status by checking the indicators on the control panel or by printing the network status sheet.
  • Page 107: Copy Quality Is Poor

    ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.
  • Page 108: An Image Of The Reverse Side Of The Original Appears In The Copied Image

    User's Guide Solving Problems ❏ Clean the roller in the ADF. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard. ❏...
  • Page 109: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper. ❏ When the paper is smeared during copying, lower the copy density setting on the control panel. Related Information “Cleaning the Paper Path”...
  • Page 110: Printing Slows Down Dramatically During Continuous Printing

    If the printer is not connected to the network, see the Network Guide. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan. ❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
  • Page 111: Cannot Start Scanning When Using The Control Panel

    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN- compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.
  • Page 112: Characters Are Blurred

    & Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option from the Image Adjustments setting, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
  • Page 113: The Scanned Image Problem Could Not Be Cleared

    The Scanned Image Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, click Configuration in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings. If initialization does not solve the problem uninstall and re-install EPSON Scan.
  • Page 114: Scanning Stops When Scanning To Pdf/Multi-Tiff

    Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using EPSON Scan, you can scan up to 999 pages in PDF format and up to 200 pages in Multi- TIFF format. When scanning using the control panel, you can scan up to 50 pages in PDF format and in Multi- TIFF format.
  • Page 115: Cannot Send Faxes

    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
  • Page 116: Cannot Send Faxes At A Specified Time

    User's Guide Solving Problems ❏ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If it takes more than 50 seconds, add pauses after the fax number to send the fax.
  • Page 117: Sent Fax Quality Is Poor

    User's Guide Solving Problems Sent Fax Quality Is Poor ❏ Clean the scanner glass and the document cover. ❏ Clean the roller in the ADF. ❏ Change the Resolution setting on the control panel. If your originals contain both text and photos, select Photo.
  • Page 118: Other Faxing Problems

    User's Guide Solving Problems Other Faxing Problems Cannot Make Calls on the Connected Telephone Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone through the receiver, connect the phone cable correctly. Related Information “Connecting Your Phone Device to the Printer”...
  • Page 119: The Adf Does Not Work

    User's Guide Solving Problems The ADF Does Not Work There may be dust in the hole at the front-left of the scanner glass. Clean out any dust. The Date and Time Are Incorrect Set the date and the time correctly on the control panel. After a power failure caused by a lightning strike or if the power is left off for a long time, the clock may show the wrong time.
  • Page 120: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism.
  • Page 121: Interface Specifications

    User's Guide Appendix Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏ 24 bits per pixel external (8 bits per pixel per color external) Grayscale ❏...
  • Page 122: Ethernet Specifications

    User's Guide Appendix Frequency Range 2.4 GHz Coordination Modes *2 *3 Infrastructure, Ad hoc , Wi-Fi Direct Wireless Securities WEP (64/128bit), WPA2-PSK (AES) Not supported for IEEE 802.11n. Not supported for IEEE 802.11b. Simple AP mode is compatible with a Wi-Fi connection (infrastructure) or an Ethernet connection. Complies with WPA2 standards with support for WPA/WPA2 Personal.
  • Page 123: Dimensions

    Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
  • Page 124: System Requirements

    User's Guide Appendix Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F). Environmental Specifications for Ink Bottles Storage Temperature -20 to 40 °C (-4 to 104 °F) Freezing Temperature -15 °C (5 °F) Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).
  • Page 125: Restrictions On Copying

    User's Guide Appendix For European users We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC: C463C For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
  • Page 126: Checking The Total Number Of Pages Fed Through The Printer

    User's Guide Appendix Checking the Total Number of Pages Fed Through the Printer You can check the total number of pages fed through the printer. Checking the Total Number of Pages Fed Through the Printer - Control Panel The information is printed together with the nozzle check pattern. 1.
  • Page 127 User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes.
  • Page 128 User's Guide Appendix 7. Close the scanner unit. 8. Prepare to pack the printer as shown below. 9. Unhook the ink tank unit from the printer and lay it down, and then make sure to install the cap onto the ink tank securely.
  • Page 129: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 130: Help For Users In Europe

    User's Guide Appendix Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available.
  • Page 131: Help For Users In Australia

    Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.
  • Page 132: Help For Users In Vietnam

    User's Guide Appendix Epson Hotline (Phone: (66) 2685-9899) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam...
  • Page 133: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...
  • Page 134: Help For Users In India

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 135 Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Toll-Free No. 1800-1069-EPSON (37766) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems...

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