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If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance
problems
often result from little things
you can find and fix yourself without tools of any kind.
If your refrigerator
will not operate:
l
Is the power supply cord plugged
Into a live circuit
with the proper voltage?
(See page
4 )
l
Have you checked
your home's maln fuses or circuit
breaker
box7
l
Is the Refrigerator
Control turned ON7
If there is a rattling
or jingling
noise, or other un-
familiar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise when the refrigerator
IS running?
l
New features on your new refrigerator
make new
sounds. You may be hearing
air flowing
from the
fans, timer clicks for the defrosting
cycle, defrost
water draining
into the defrost pan
If your ice maker
will not operate:
l
Has the freezer had enough time to get cold? With a
new refrigerator, this might take overnight.
l
Is the signal arm ON.. in the down positjon?
l
Is the water valve turned on? Is water getting to the
ice maker?
If there is water
in the defrost
pan:
l
In hot, muggy
weather, this
IS
normal
The pan can
even be half full Make sure the refrigerator
IS level so
the pan doesn't overflow
It the light does not work:
l
Have you checked
your home's main fuses or circuit
breaker
box?
l
Is the power supply cord plugged
Into a live circuit
with the proper voltage?
[See page
4 ]
If a bulb is burned
out:
l
See Instructtons forchanging
lightbulbson
page 6.
Use appliance
bulbs only
If the motor
seems to run too much:
l
Is the condenser, behind the refrigerator, free of dust
and lint?
l
On hot days, or if the room is warm, the motor natu-
rally runs longer
l
If the door has been opened
a lot, the motor will run
longer to cool down the interior
Remember:
Motor running time depends
on dlf-
ferent things: number of door openings,
amount
of
food stored, temperature
of the room, setting of the
controls.
And, your new refrigerator
may be larger than your
old one so it has more space to be cooled
It also has
a regular freezer instead of a frozen food compati-
ment. All this means better refrigeration
and may re-
quire more running time than your old one
2. If you need assistance*...
Call Whirlpool
COOL-LINE-
service
assistance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The Con-
sultant can Instruct you in how to obtain satisfactory
operation
from your appliance
or, if sewice is neces-
sary, recommend
a qualified
service
company
in
your area.
3.
If you need service*...
Whirlpool
has a na-
tionwide
network
of
franchised TECH-CARE"
Service
Companies.
TECH-CARE
service
technicians
are trained
to fulfill
the product
warranty
and provide
after-warranty
service.
anywhere
in the United
States To locate
TECH-
CARE sewice in your area, call our COOL-LINE sewice
assistance
telephone
number [see Step 2) or look in
your telephone
directory
Yellow Pages under.
APPLIANCES-HOUSEHOLD
ELECTRICAL
APPLIANCES-
MAJOR-
SERVICE
8 REPAIR
MAJOR
REPAIRING
8 PARTS
OR
WHIRLPOOL APPLIANCLS
WHIHLPOOL APPLIANCES
FRANCHISED Tt LH iAHt
SERVlCt
FRANCHISED TECH CARE SrRVlCF
\t.liiIf
t c 011f'-l\lt.~
.st.fi\'f('t.,
OilI'\
\it;s
xv2 SERVICE ro
XYL SERVICE CO
123 Maplr
999 9999
123 Maple
999 9999
OR
WASHING
MACHINES.DRYERS
8 IRONERS
SERVICING
WHIHLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
\'t.'H1'f('t,
COHf'4
YfE\
XYL SERVICE CO
123 MapI?
999 9999
4. If you have a problem*...
Call our COOL-LINE service assistance
telephone
number (see Step 2) and talk with one of our Consul-
tants, or If you prefer, write to
Mr Stephen E. Upton, Sr. Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
*If you must call or write, please
provide.
model
number, serlal number, date of purchase, and a com-
plete description
of the problem
This information
is
needed
In order to better respond to your request for
assistance
0
FSP
R
ISP IS o
reglslered
trademark
of Whirlpool
Corporal~on
for quollh/
parts
Look
for tpls synbol
of quality
whenever
you
need
a replacement
pari
for your
Whirlpool
appliance
FSP
replacement
parts
WIII fit rIghI
and
work
right
because
they
are
made
lo the same
exacilng
speclficalions
used
to build
edery
rew
WhIrlpool
appliance
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