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7 Troubleshooting

Problem
Insufficient foam is
produced when the milk
is frothed or milk sprays
from the dual spout.
Coffee only comes out in
drips when it is being
prepared.
'Fill water tank'
is not
displayed although the
water tank is empty.
Grinder is making a very
loud noise.
'ERROR 2'
or
'ERROR 5'
displayed.
Other
'ERROR'
messages
are displayed.
Cause/Result
The dual spout is dirty.
The coffee is ground too
finely and obstructs the
system.
There is a lot of
limescale in the water
tank.
There are foreign objects
in the grinder.
is
If the machine has been
exposed to the cold for a
long period of time,
heating may be disabled
for safety reasons.
E If you were unable to solve the problem, contact customer
support in your country (see Chapter 11 'JURA contact details /
Legal information').
Action
T Clean the milk system in the dual spout
(see Chapter 5 'Maintenance – Cleaning
the milk system').
TDismantle and rinse the dual spout (see
Chapter 5 'Maintenance – Dismantling
and rinsing the dual spout').
T Set the grinder to a coarser setting (see
Chapter 2 'Preparation – Adjusting the
grinder').
T Descale the water tank (see Chapter 5
'Maintenance – Descaling the water
tank').
T Contact customer support in your
country (see Chapter 11 'JURA contact
details / Legal information').
T Warm the machine at room
temperature.
T Switch the X8 off with the On/Off
button Q. Contact customer support in
your country (see Chapter 11 'JURA
contact details / Legal information').
7 Troubleshooting
43

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