Customer Support - 3D Systems Viper Pro SLA User Manual

user's manual

Customer Support

If you receive an unrecoverable error message, or if you need to contact us for another problem,
you may contact our Customer Support Hotline. Before you call Customer Support with a
problem or question, please make sure that you have the following information:
• The serial number of the Viper Pro SLA system (located on the rear panel)
• A brief description of the problem, including the exact error message
• When the problem occurred; for example, when you submitted a job, during the beginning or
the end of a build, or after power off recovery
Customer Support Hotline
Please contact your Customer Support Hotline at one of the following numbers:
• In North America, call 1-800-793-3669
• In Asia and the Pacific Rim, call +852 2923 5077
• In Germany, call +49-6151-357 357
• In the United Kingdom, call +44 1442 282665
• In France, call (+33) 01 60 87 88 77
• In Italy, call +49 (0) 6151 357 357
• In Switzerland, call +41-26-439 95 90
• In Japan, call (+81) 3 5451 1690
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70696 Revision 1C 27-Aug-08