Please contact your RATIONAL Service Partner regarding all error messages. Always have your cooking system's
serial number and the installed software version number at the ready. This information will be displayed in the
error message.
17.4.1
Error messages heating steam generator
Error report
Service 10
Service 11
Service 12
Service 13
Service 20.8
Service 28.4
Service 42.1
Service 43.1
Service 46.1
17.4.2
Error messages for gas units
If your unit it connected to the gas supply, the following additional error message could appear. For all error
messages, please contact your RATIONAL Service Partner [} 98]. Always have the serial number of your unit
ready.
Error report
Service 32.1
Service 32.2
Original instructions for use
Cause
The SC mechanism is faulty.
The steam generator's water inlet is faulty.
The measurement of the water quantity is
incorrect.
The water level in the steam generator is
not recognised correctly.
The temperature probe is defective.
The temperature limit of the cooking
cabinet has been exceeded.
The water supply is faulty.
The internal water supply is not closing.
The water supply is faulty.
Cause
The gas burner is faulty.
Close the shut-off valve on the gas line.
The gas burner is faulty.
17 | Inspiration and help
Cooking possible
Yes
Yes
Yes
Only the convection mode is
available at the moment.
Only the convection mode is
available at the moment.
Only the convection mode is
available at the moment.
Only the convection mode is
available at the moment.
Only the convection mode is
available at the moment.
Yes
Cooking possible
No
No
99 / 112
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