Information - Calrec TYPE R Installation Manual

INFORMATION

Should you require any technical
assistance with your Calrec product
please contact your regional Calrec
distributor. Customers within the
UK or Ireland should contact Calrec
directly.
For a complete list of worldwide
distributors by region, go to www.
calrec.com or contact us for more
information.
OurUKcustomersupportteamworks
closelywithourglobaldistributornetwork
toprovidethehighestlevelofaftersales
support.Yourdistributorshouldbeyour
firstpointofcontactandwilloftenbe
abletoprovideaninstantsolution,beit
technicaladvice,sparesorasitevisitby
anengineer.
ProductWarranty
Afulllistofourconditionsandwarranties
relatingtogoodsservicesiscontainedin
Calrec'sstandardtermsandconditions.
Acopyofthisisavailableonrequest.
Repairs
IfyouneedtoreturngoodstoCalrecfor
whateverreason,pleasecontactyour
regionaldistributor,orCalreccustomer
supportbeforehandforguidance,aswell
astologthedetailsoftheproblemand
receiveareferencenumber.
Telephone:
+44 (0) 1422 842159
(9:00am-5.30pm)
Email - Technical: support@calrec.com
Email - General: enquiries@calrec.com
Calrec Audio Ltd.
Nutclough Mill,
Hebden Bridge,
Postal Address:
West Yorkshire,
HX7 8EZ,
UK
Fax: +44 (0) 1422 842159
Website: www.calrec.com
6 TYPE R
Radio Production System
ForcustomersoutsidetheUKand
Ireland,shippingviathedistributorsaves
customersfromdealingwithexportation
paperwork.Ifthereisaneedtosend
directtoCalrec,contactusbeforehandto
logtheincomingrepairandforassistance
withexportationdocuments.
StandardofService
Ensuringthehigheststandardsisa
priority,ifyouhaveanycommentson
thelevelofservice,productqualityor
documentationofferedtoyoubyCalrec,
pleasecontacttheCalrecCustomer
SupportteamintheUKwhowill
endeavourtoaddressyourissues.Calrec
welcomesallcustomerfeedback.
Forfeedbackspecifictothisdocument,
pleasecontactenquiries@calrec.com.
Whenever you contact Calrec
Customer Support please have the
following information to hand:
• Name.
• Company.
• EmailAddress.
• Fulldetailsofenquiry(e.g.faultreport).
• Serialnumberoffaultyhardware(if
applicable).
Oncethisinformationhasbeenprovided,
aserviceticketwillbecreatedtologyour
enquiry.Theserviceticketreference
numberwillbegivenviaemail.
SerialNumbers
AllunitsproducedbyCalrecaregiven
aserialnumberandarebookedinto
acentralrecordsystematthetime
ofmanufacture.Theserecordsare
updatedwheneverapieceofhardwareis
dispatchedtoorreceivedfromacustomer.
WhencontactingCalrecCustomer
Supportwithahardwareinquiryit
isimportantthatthecorrectCalrec
serialnumberisprovidedtoenablethe
customersupportteamtoprovideahigh
levelofservice.TypeRserialnumbers
canbefoundonthelabeloneachunitof
theTypeRsystem.
AfterSalesModifications
Pleasebeawarethatanymodifications
otherthanthosemadeorapprovedby
CalrecAudioLimitedortheiragents,may
invalidatetheconsole'swarranty.This
includeschangestocablingprovidedby
Calrecandvariationstotherecommended
installationasdetailedinCalrec
documentation.
Modificationstothisequipmentbyany
partyotherthanCalrecAudioLimited
mayinvalidateEMCandsafetyfeatures
designedintotheequipment.Calrec
AudioLimitedcannotbeliableforany
legalproceedingsorproblemsthatmay
ariserelatingtosuchmodifications.
Ifindoubt,pleasecontactCalrecAudio
Limitedforguidancepriortocommencing
anymodificationwork.
Information