Do not use the dishwasher to clean the machine or its components. They will be
irreparably damaged! Do not even use solvents and abrasive products or materials.
Before starting any cleaning operation, except the coffee serving units and the steam spout cleaning, the machine
must be switched off (main switch on zero level) and it must be cooled. To clean the external surface of the
machine, only use a smooth dampen rag. The drip tray (ref.A) shall be removed and washed with warm water and
soap, using a non-abrasive sponge, and it shall be thoroughly dried before being plugged. If it is necessary to clean
the tank, only use warm water.
If using detergents during the tank cleaning, please rinse it carefully, because chemical
residuals inside the tank can cause food poisoning.
Every repair and maintenance shall be done exclusively by authorized and competent personnel. Please contact
the Supplier for any problems not covered in the above table or when the suggested solutions do not solve the
problem.
PROBLEM
Coffee is brewed in drops or not
dispensed
Coffee is brewed cold even if the
lights (ref.C) are switched on
Pumps are too noisy and they do
not allow the coffee brewing
The "creme" is not enough or
there is no "creme"
Possible repairs carried out without respecting the Producer's specifications of production
and/or using non-original repair parts might be a source of danger for the user. If the water in
the tank is missing the pumps can burn out and, consequently, the machine can short-circuit.
MACHINE CLEANING
TROUBLESHOOTING
POSSIBLE CAUSE
Empty water tank
The water-level probe changed
position
Too fine grinding
Cold ceramic cups
Slow brewing
Heating system in pan
Pumps sucked air
Too large grinding
Not fresh coffee
Water in the tank is there from
long time
SOLUTION
Fill the tank (pag.11).
Verify that the probe, placed in the
left-hole of the tank, is not touching
the inner parts of the tank or other
objects.
Use a new pod. Contact the pods
Supplier.
Pre-warm the cups with warm water
or lay them on the cup-warmer
shelf. In alternative, use disposable
cups.
Water in the tank is going to finish,
fill the tank (pag.11).
Contact the Supplier.
Fill the tank (pag.11) and
repeatedly press the coffe brewing
switches (ref.D) until You hear the
correct ticking of the pumps.
Use a new pod. Contact the pods
Supplier.
Use a new pod. Contact the pods
Supplier.
Replace the water in the tank being
careful of the correct place of the
probe.
14
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