Troubleshooting - Withings BPM Connect Instruction Manual

Troubleshooting

Problem
The cuff cannot be inflated or the air
pressure cannot rise
The low battery icon is displayed on the device
The measurement cannot be taken
and the application shows an error message
Under normal circumstances, the measurement may
differ from the measurement taken in a medical
setting. Your blood pressure may change because of
the environment in which the measurement is taken.
Please share the values recorded via BPM Connect
with your healthcare practitioner.
Remedy
1. Check the cuff position, fasten the cuff correctly and remeasure the pressure again
2. Check the blood pressure monitor connection to the iOS or Android device
Reload the device with the cable provided
1. Re-fasten the cuff
2. Relax and sit down
3. Keep the cuff level with your heart during the measurement period
4.
Keep silent and stay still during the measurement
5. If you have severe heart issue, the blood pressure may not be measured correctly
1.
The variation is due to the different environments
2. The blood pressure is changing according to the physiological or psychological status of
the human body
3. Show your recorded values to your physician
17