Troubleshooting - Withings BPM Core Instruction Manual

Troubleshooting

EN
Problem
No results for the ECG measurement
A valvular heart disease analysis cannot be
performed
The inflation action cannot be performed or the air
pressure cannot rise
The low battery icon is displayed on the device
The blood pressure cannot be taken and
the application shows an error message
Under normal circumstances, the measurement taken
at home may differ from the measurement taken in a
medical setting
Troubleshooting
Ensure that the three electrodes are in direct contact with the skin. If yes, clean them with a tissue
Check the position of the stethoscope. The flat surface must be in contact with the chest.
Ensure that you performed the required number of measurements to get a reading.
1. Check the cuff position, fasten the cuff correctly and remeasure blood pressure again
2. Check the blood pressure monitor's connection to the iOS or Android device
Charge the device with the cable provided
1. Re-fasten the cuff
2. Relax and sit down
3. Keep the cuff at the same level as your heart during the measurement period
4. Keep silent and still during the measurement
5. If you have a severe heartbeat problem, the blood pressure may not be read correctly
1. The variation is due to the different environments
2. The blood pressure is changing according to the physiological or psychological status of
the person being measured
3. Atrial fibrillation may not be permanent in its early stages
4. Show your recorded values to your physician
36-37