Troubleshooting - Withings The Smart Blood Pressure Monitor Instruction Manual

Low battery level. Unplug the Blood Pres-
sure Monitor. Replace the alkaline cells.

Troubleshooting

Problem
Though the batteries are installed, there is
nothing happening when connected to iOS
device
The blood pressure cannot be taken and
the application shows an error message or
wrong result
20
1- Low battery level. Unplug the Blood Pres-
sure Monitor. Replace the alkaline cells.
2- If the problem occurs again, please con-
tact customer service.
Remedy
1. Check that your iOS device is unlocked
2. Check and correct the AAA alkaline cells
polarities
3. Remove the AAA alkaline cells and wait
for one minute. Then install the AAA alkaline
cells or replace them
4. If you are using a device with iOS 3, you
will have to launch the application manually
1. Re-fasten the cuff
2. Relax yourself and sit down
3. Keep the cuff and heart at the same level
during the measurement period
4. Keep silent and still during measurement
5. If the patient has sever heart beat prob-
lem, then the blood pressure may not be
read correctly