Returning A M1971 Series Mixer For Service; Contacting Keysight; Shipping Your Product To Keysight For Service Or Repair - Keysight Technologies X Series User Manual

Returning a M1971 Series Mixer for Service

Contacting Keysight

Assistance with test and measurement needs and information or finding a local
Keysight office are available on the Web at:
www.keysight.com/find/assist
If you do not have access to the Internet, contact your field engineer.
In any correspondence or telephone conversation, refer to the Keysight product
NOTE
by its model number and full serial number. With this information, the Keysight
representative can determine the warranty status of your unit.

Shipping your product to Keysight for service or repair

If you wish to send your product to Keysight for service or repair:
– Include a complete description of the service requested or of the failure and a
– Remove and retain the front handles and all rack mount hardware. The product
– Ship the product using the original or comparable antistatic packaging
– Contact Keysight for instructions on where to ship your product.
Keysight M1971 Series User's Guide
description of any failed test and any error message.
should be sent to Keysight in the same configuration as it was originally
shipped.
materials.
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