Call Forwarding; Volume Adjustment - Polycom SoundPoint IP 500 User Manual

Call Forwarding

You can configure your phone so that all
incoming calls are forwarded to another
party (known as static forwarding). You
can also forward calls while the phone is
ringing (known as dynamic forwarding).
All incoming calls can be forwarded to
another party while Do Not Disturb is
enabled on your phone. For more informa-
tion, contact your system administrator.
Static Forwarding
To enable call forwarding to another
party:
1. Press
2 3
ABC DEF
2 3
ABC DEF
2. (Optional) If multiple lines are in
5 6
JKL MNO
5 6
JKL MNO
8 9
TUV WXYZ
8 9
3. Using
TUV WXYZ
0
OPER
#
0
OPER
1 ABC 2
1 2
Directories
1 ABC 2 DEF 3
ABC
1 2 3
4 5
GHI JKL
Services 4 5
ABC DEF
1
1
4 5 6
GHI JKL MNO
GHI JKL
4 5 6
Conference
7 8
1 PQRS 2 TUV 3
ABC DEF
1 7 2 8 3
GHI JKL MNO
4
GHI
4
7 8 9
PQRS TUV WXYZ
PQRS TUV
ABC DEF
7 Transfer 8 9
0
OPER
4 * 5 6
GHI JKL MNO
0 GHI
4 5 6
PQRS TUV WXYZ
Dynamic Forwarding
7
PQRS
Redial
7
0
OPER
* # OPER
0 GHI JKL MNO
7 8 9
PQRS TUV WXYZ PQRS
7 8 9
To forward an incoming call to another
OPER
Hold
*
PQRS TUV WXYZ
party:
0
* OPER
#
0
OPER
1. With the phone ringing, press the
2. Enter a number to forward the
3. Select Enable.

Volume Adjustment

Press the volume keys to adjust receiver
volume during a call. Pressing these keys in
idle state adjusts the ringer volume.
Sel Sel
Del Del
and select Features
Menu
and Forward,
OR press the Fwd soft key from the
Messages
idle display.
Do Not Disturb
use, select which line to forward Sel
form the list using Sel and
and , select the for-
Hold Hold
Del
warding type you want to change
Sel
Del
and then press the Select soft key.
Menu
The options are:
Menu
Messages
• Always - For all incoming calls.
Del
DEF 3
3
Messages
• No Answer - If you do not
Do Not Disturb
DEF
Menu
answer an incoming call.
6
MNO Do Not Disturb
6
2 3
• Busy - When you ate already in a ABC DEF
2 3
MNO
Messages
9
WXYZ
call.
ABC DEF
9
Hold
5 6
JKL MNO Do Not Disturb
5 6
WXYZ
Hold
#
JKL MNO
8 9
TUV WXYZ
8 9
TUV WXYZ
Hold
0
OPER
#
0
OPER
Fwd soft key.
incoming call to.
Call forwarding is not available on shared
lines.
This feature is local to the phone, and may
be overridden by call server settings.
For more information, contact your system
administrator.
4. Depending on your selection:
• If you select Always, enter a
number to forward all incoming
call to.
.
• If you select No Answer, enter a
Sel
number to forward all unanswered
incoming calls to and how many
rings to wait before forwarding.
Del
• If you select Busy, enter a num-
ber to forward all future incoming
Menu
calls to when you are already in
Messages
another call.
Do Not Disturb
Hold
The incoming call is forwarded to
the other party. If call forwarding is
disabled, all future calls will not be
forwarded and forwarding will remain
disabled.
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