Akuvox R20K Admin Manual
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Akuvox R20K Admin Manual

Smart intercom, door phone
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Summary of Contents for Akuvox R20K

  • Page 1 R20K Door Phone Admin Guide...
  • Page 2 About This Manual Thank you for choosing Akuvox’s R20K door phone. This manual is intended for end users who need to properly configure the door phone. This manual is applicable to 20.30.3.xx version, and it provides all functions’ configurations of R20K. Please visit Akuvox forum or consult technical support for any new information or latest firmware.

  • Page 3: Table Of Contents

    Content 1. Product Overview .................................... 1 1.1. Product Description .................................. 1 1.2. Connector Introduction ................................1 2. Daily Use ......................................3 2.1. Make a Call ....................................3 2.2. Receive a Call ..................................3 2.3. Unlock ...................................... 4 2.3.1. Unlock by Public Pin Codes ............................4 2.3.2.
  • Page 4 3.2.1. Modify the Device Admin Code ............................7 3.2.2. Modify the Web Password .............................. 7 3.3. Phone Configuration ................................7 3.3.1. Language ..................................7 3.3.2. Time ....................................8 3.3.3. Network ................................... 8 3.3.4. Sound ..................................... 9 3.4. Intercom Call .................................... 9 3.4.1.
  • Page 5 3.4.10. Web Call ..................................14 3.5. Security ....................................14 3.5.1. Live view ..................................14 3.5.2. RTSP .................................... 14 3.5.3. ONVIF ................................... 16 3.6. Access Control ..................................16 3.6.1. Unlock via DTMF ................................16 3.6.2. Unlock via RFID Card ..............................18 3.6.3.
  • Page 6 4.1.3. RFID Card Code Display Related ..........................24 4.2. Intercom ....................................25 4.2.1. Call Time Related ................................. 25 4.2.2. SIP Call Related ................................25 4.2.3. Codec ................................... 26 4.2.4. DTMF .................................... 28 4.2.5. Session Timer ................................28 4.2.6. Encryption ..................................29 4.2.7.
  • Page 7 4.5. Upgrade ....................................36 4.5.1. Web Upgrade ................................36 4.5.2. Autop Upgrade ................................36 4.5.3. Backup Config File ................................ 37 4.6. Log ......................................38 4.6.1. Call Log ..................................38 4.6.2. Door Log ..................................38 4.6.3. System Log ................................... 38 4.6.4. PCAP .................................... 39...

  • Page 8: Product Overview

    Admin Guide 1. Product Overview 1.1. Product Description Akuvox R20K is a SIP-compliant, hands-free and video door phone. It can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with isitors via audio and video calls, and unlock the door if they need. Users can also use RFID cards to unlock the door Figure 1.1 Product Description...
  • Page 9 R20K Admin Guide DOORA/B: Trigger signal input terminal. RelayA/B (NO/NC/COM): Relay control terminal. Note: The general door phone interface diagram is only for reference. Figure 1.2-2 General interface...

  • Page 10: Daily Use

    Management center call ： Users can make a speed dial to management center by pressing “Management center key.” 2.2. Receive a Call R20K will auto answer the incoming call by default. If users disable auto answer function, they can press “Dial key” to answer the incoming call.

  • Page 11: Unlock

    R20K Admin Guide 2.3. Unlock 2.3.1. Unlock by Public Pin Codes Users can unlock doors by using predefined public pin code. Press “#,” public pin code, “#” to unlock, and then users will hear “The door is now opened.” If users press wrong public pin code, the screen will show “Incorrect Code.”...

  • Page 12: Unlock By Rfid Cards

    Place the predefined user cards in RFID card reader to unlock. Under normal conditions, R20K will announce “The door is now opened.” If the card has not been registered, R20K will show “Unauthorized.” Both 13.56MHz and 125KHz RFID cards are supported on R20K.

  • Page 13: Basic Features

    Basic Features 3.1. Access the Website Setting 3.1.1. Obtain IP Address R20K use DHCP IP by default. Press “*3258*” to and voice system will enter IP announcement mode. In IP announcement mode, the IP address will be announced. 3.1.2. Access the Device Website Open a web browser, and access the corresponding IP address.

  • Page 14: Password Modification

    R20K Admin Guide Note: The recommended browser is Google Chrome. 3.2. Password Modification 3.2.1. Modify the Device Admin Code Go to Intercom – Basic to modify device admin code. 3.2.2. Modify the Web Password Go to Security - Basic to modify password for webpage.

  • Page 15: Time

    3.3.3. Network Figure 3.3.2.1 Time DHCP Mode In Website, go to Network - Basic. R20K uses DHCP mode by default which will get IP address, subnet mask, default gateway and DNS server address from DHCP Figure 3.4.2 Time server automatically.

  • Page 16: Sound

    R20K Admin Guide 3.3.4. Sound Go to Phone - Voice to configure volume and upload tone file. Mic Volume: To configure microphone volume. Speaker Volume: To configure speaker volume. Open Door Warning: Disable it, and users will not hear the prompt voice when the door is opened.

  • Page 17: Sip Call

    R20K Admin Guide Press the IP address (like IP address 192.168.1.100, users need to press “192*168*1*100”) and “Dial key” to make a direct IP call. 3.4.2. SIP Call SIP calls which use SIP numbers to make or receive calls should be supported by SIP server.

  • Page 18: Sip Server 1&2

    R20K Admin Guide User Name: To enter user name of the extension. Password: To enter password for the extension. 3.4.4. SIP Server 1&2 Server IP 1: To enter SIP server’s IP address or URL. Server IP 2: To display and configure secondary SIP server settings.

  • Page 19: Transport Type

    R20K Admin Guide 3.4.6. Transport Type To display and configure transport type for SIP message. l UDP: UDP is an unreliable but very efficient transport layer protocol. l TCP: Reliable but less-efficient transport layer protocol. Figure 3.5.2.4 Transport type l TLS: Secured and reliable transport layer protocol.

  • Page 20: Speed Dial

    R20K Admin Guide 3.4.8. Speed Dial Speed dial feature is used to call out 4 numbers at the same time. Go to Intercom - Basic to configure first. After setup the number which users need to call. Press “Manage center key” (Manager Dial) to call.

  • Page 21: Web Call

    In addition, user also can check the real-time picture via URL: http://IP_address:8080/picture.jpg. Figure 3.6.1 Live view 3.5.2. RTSP R20K supports RTSP stream, go to Intercom - RTSP to enable or disable RTSP server. The URL for RTSP stream is: rtsp://IP_address/live/ch00_0.
  • Page 22 R20K Admin Guide RTSP Stream: To enable RTSP video and select the video codec. R20K supports H.264 video codec by default. H.264 Video Parameters: H.264 is a video stream compression standard. Different from H.263, it provides an approximately identical level of video stream quality but a half bit rate. This type of compression is sometimes called MPEG-4 part 10.

  • Page 23: Onvif

    R20K Admin Guide 3.5.3. ONVIF R20K supports ONVIF protocol, which means R20K’s camera can be searched by other devices, like NVR which supports ONVIF protocol as well. Go to Intercom - ONVIF to configure ONVIF mode, its username and password.
  • Page 24 R20K Admin Guide for normally open contact. NC stands for normally closed contact. Relay ID: R20K supports three relays. Users can configure them respectively. Relay Type: Default state means NC and COM are normally closed, while Invert state means NC and COM are normally opened.

  • Page 25: Unlock Via Rfid Card

    Figure 3.6.2-1 Card setting Import/Export Card Data R20K supports import or export the card data file, which is convenient for administrator to deal with a large number of cards. The maximum card data file is 20K which is around 500 cards.

  • Page 26: Unlock Via Pin Code

    R20K Admin Guide l Name card, choose which door users want to open and the valid day and time; l Click “Add” to add it into list. Valid card information will be shown in the list. Administrator could delete one card’s access permission or empty all the list.
  • Page 27 Private Pin Codes in Website Go to Intercom - PrivateKey to configure private pin code. Import /Export Private Key R20K supports import or export the private key file, which is convenient for administrator to deal with a large number of private keys.

  • Page 28: Unlock Via Http Command

    3.6.5. Unlock via Exit Button Go to Intercom - Input to configure input settings. R20K supports 2 input triggers “Input A/B (DOOR A/B).” Input Service: To enable or disable input trigger service. Trigger Option: To choose open circuit trigger or closed circuit trigger.

  • Page 29: Reboot

    R20K Admin Guide GND is closed, while “High” means the connection is opened. Door status: To show the status of input signal. 3.7. Reboot Go to Upgrade - Basic, users can reboot the phone. Figure 3.8 Reboot Reset 3.8. Go to Upgrade - Basic, users can reset the phone to factory Figure 3.9.2 Reset in website...

  • Page 30: Advanced Features

    R20K Admin Guide Advanced Features 4.1. Phone Configuration 4.1.1. LED Go to Intercom - LED Setting to configure. LED Status is to set up Status LED which can change light mode on different condition. Users can control 2 parts’ LED, keypad and card area. Users can Figure 4.1.1 LED...

  • Page 31: Rfid Card Code Display Related

    R20K Admin Guide Photoresistor: The setting is for night vision, when the surrounding of R20K is very dark, infrared LED will turn on and R20K will turn to night mode. Photoresistor value relates to light intensity and larger value means that light intensity is smaller.

  • Page 32: Intercom

    R20K Admin Guide 4.2. Intercom 4.2.1. Call Time Related Go to Intercom - Basic to configure. Max Call Time: To configure the max call time. Dial In Time: To configure the max incoming dial time, available when auto answer is disabled.

  • Page 33: Codec

    SIP message from SIP server. Register with user=phone: If enabled, the phone will send user=phone within SIP message. Anonymous Call: If enabled, R20K will block its information when calling out. Anonymous Call Rejection: If enabled, calls who block their Figure 4.2.5 SIP call related...
  • Page 34 R20K Admin Guide Audio Codec: R20K support four audio codecs: PCMA, PCMU, G729, G722. Different audio codecs require different bandwidth, users can enable/disable them according to different network environment. Note: Bandwidth consumption and sample rates are as below: Codec Bandwidth...

  • Page 35: Dtmf

    R20K Admin Guide Codec Payload: To configure RTP audio video profile. Go to Phone - Call Feature to configure multicast related codec. Figure 4.2.6-2 Multicast related codec 4.2.4. DTMF Go to Account - Advanced to configure RTP audio video profile for DTMF and its payload type.

  • Page 36: Encryption

    R20K Admin Guide 4.2.6. Encryption Go to Account - Advanced to configure. If enabled, voice will be encrypted. Figure 4.2.11 Encryption 4.2.7. NAT Go to Account - Advanced to display NAT related settings. UDP Keep Alive message: If enabled, the phone will send UDP keep-alive message periodically to router to keep NAT port alive.

  • Page 37: Access Control

    PCAP. 4.3. Access Control 4.3.1. Web Relay R20K can support to connect to web relay. Go to Phone - WebRelay to configure. Type: Connect web relay and choose the type. Figure 4.3.1-1 Web relay IP Address: Enter web relay’s IP address.

  • Page 38: Wiegand

    Wiegand Mode: Input or output. Typically, when users select input, we generally connect the wiegand input device, such as the wiegand card reader. Or R20K can be used as output, it is generally used to connect the third-party access control, and R20K change the card information as wiegand signal, and then transfer to the access control module.

  • Page 39: Security

    4.4. Security 4.4.1. Anti-alarm Go to Intercom - Advanced to configure. Tamper Alarm: R20K integrates internal gravity sensor for its own security. After enabling tamper alarm, if the gravity of R20K changes dramatically, it will alarm. Gravity sensor threshold stands Figure 4.4.1 Anti-alarm...

  • Page 40: Action

    Motion Delay: To configure minimum time gap between two snapshots. Motion Detect Time Setting: To configure motion detect time schedule. 4.4.3. Action R20K supports to send notifications, snapshots via email and ftp transfer method, or calls via sip call method, when trigger specific actions. 4.4.3.1. Action Parameters Go to Intercom - Action to set action receiver.
  • Page 41 FTP Password: To configure password of FTP server. FTP Test: To test whether FTP notification is available. Figure 4.4.3.1-2 FTP notification parameters SIP Notification SIP Call Number: To configure sip call number. SIP Call Name: To configure display name of R20K. Figure 4.4.3.1-3 SIP call notification parameters...
  • Page 42 R20K Admin Guide Five specific actions which will be triggered in R20K: 4.4.3.2. Input Interface Triggered Action Go to Intercom - Input to configure. Action to execute: To choose which action to execute after triggering. Http URL: To configure URL, if HTTP action is chosen.

  • Page 43: Upgrade

    R20K Admin Guide Http URL: To configure URL, if HTTP action is chosen. SDMC Upload: Upload the capture to the SDMC. 4.5. Upgrade 4.5.1. Web Upgrade Go to Upgrade - Basic to do web upgrade. Upgrade: Choose “.rom” firmware from the PC, and then click “Submit”...

  • Page 44: Backup Config File

    R20K Admin Guide By default, this SIP message is sent to multicast address 224.0.1.75 (PNP server address by standard). Automatic Autop To display and configure auto provisioning mode settings. This auto provisioning mode is actually self-explanatory. For example, mode “Power on” means the phone will go to do provisioning every time it powers on.

  • Page 45: Log

    R20K Admin Guide 4.6. Log 4.6.1. Call Log Go to Phone - Call Log, users can see a list of call logs which have dialed, received or missed. Users can delete call logs from list. Figure 4.6.1 Call log 4.6.2. Door Log Go to Phone - Door Log, users can see a list of door logs which records card information and date.

  • Page 46: Pcap

    R20K Admin Guide Export Log: Click to export temporary system log file to local PC. 4.6.4. PCAP Go to Upgrade - Advanced to start, stop packets capturing or to export captured packet file. Figure 4.6.4 PCAP Start: To start capturing all the packets file sent or received from phone.
  • Page 47 ACS: Auto Configuration Server DNS-SRV: Service record in the Domain Name System R20K Auto: Automatically FTP: File Transfer Protocol Admin Guide AEC: Configurable Acoustic and Line Echo Cancelers GND: Ground ACD: Automatic Call Distribution HTTP: Hypertext Transfer Protocol Abbreviations Autop: Automatical Provisioning...
  • Page 48 SIP: Session Initiation Protocol PCAP: Packet Capture R20K Admin Guide SNMP: Simple Network Management Protocol PNP: Plug and Play STUN: Session Traversal Utilities for NAT RFID: Radio Frequency Identification SNMP: Simple Mail Transfer Protocol RTP: Real-time Transport Protocol SDMC: SIP Devices Management Center...
  • Page 49 Contact us For more information about the product, please visit us at www.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.

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