Factory-Installed Modem Card - IBM Aptiva 2124 Hardware Maintenance Service

Factory-Installed Modem Card

NOTE: The factory-installed modem is a 56.6 Kbps modem with a cable of
microphone-in and speaker-out from system board.
001 - START
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Power off the system unit.
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In Windows 98 Device Manager, ensure that the modem is not
configured with a conflicting COM port and IRQ setting.
−
Ensure that the communication software is configured with the
correct COM and IRQ settings (same COM port and IRQ as the
modem).
−
Ensure that all communication parameters (baud rate, data, stop
and parity bits) are properly configured and are identical on both
sides.
−
Connect the phone line to the LINE port of the modem card.
NOTE: Check the outside phone line by connecting a working telephone
to the telephone wall jack. Listen for a dial tone to ensure that
the phone line is good.
002 -
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Insert the diagnostics diskette into the diskette drive.
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Power on the system unit.
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Select Diagnostics menu,
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Select All Tests, then execute Modem test.
003 - DOES THE MODEM PASS THE TEST? (YES, READ AHEAD. NO,
GO TO STEP 004.)
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Power off the system unit.
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Remove all adapter cards.
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Connect a hard disk drive with pre-loaded Windows 98.
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Power on the system unit.
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Perform the following steps under Windows 98.
NOTE: If an operating system other than Microsoft Windows 98 is
installed, the program screens and icons may differ from these
instructions.
1. Start Microsoft Windows 98.
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