IBM Aptiva 2124 Hardware Maintenance Service page 69

Service level a
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3.5-in. diskette drive
Hard disk drive
IBM Aptiva factory-installed devices (such as a CD-ROM drive)
Ensure that all power cords and cables are connected properly.
Ensure that the monitor brightness and contrast controls are not
turned down.
Power on the system unit.
NOTE: Some monitors have a detachable system I/O signal cable between
the monitor and the system unit. In this case, check this signal cable
before replacing the unit. See "Monitor Port Signals" on page 5-30 for
pin identification.
Ensure correct monitor refresh rate.
Note any symptoms, messages, error codes, or beeps.
Make sure that there are no diskette or CD in the drives.
002 - DOES AN IBM LOGO SCREEN APPEAR? (YES, READ AHEAD.
NO, GO TO STEP 004.)
Insert diagnostics diskette in the diskette drive.
003 - DOES SYSTEM LOAD THE DIAGNOSTICS PROGRAM FROM THE
DISKETTE DRIVE? (YES, READ AHEAD. NO, GO TO STEP 004.)
Follow the instructions on the screen and select Utility from the
diagnostics program menu.
Select Tech Support Form from the menu, press F5 to execute,
then generate a system configuration report.
Compare the system configuration list with the actual devices
installed in system.
NOTE: If necessary, remove the machine cover and visually compare the
devices installed in system to those shown in the system
configuration report.
Go to step 006.
004 - DO ANY MESSAGES, ERROR CODES, OR SYMPTOMS APPEAR?
(YES, READ AHEAD. NO, GO TO STEP 005)
Go to "Index of Symptoms, Messages, Error Codes, or Beeps" on
page 2-8.
End.
Check Procedures 2-5

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