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Troubleshooting
Paper is Jammed inside the Machine
If the machine's control panel indicates that there is a jam inside the machine, follow these steps:
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
2. Open the front cover.
3. Remove the toner cartridge and imaging unit assembly.
WARNING
HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching
them.
4. Pull out the jammed paper slowly.
5. Install the toner cartridge and imaging unit assembly into the machine.
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Paper Jams
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