Jammed Pages Are Not Reprinted; Printing Problems; Print Quality Is Poor; Blank Or White Pages - Lexmark MX822 User Manual

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Troubleshooting
Action
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?

Jammed pages are not reprinted

Action
a
From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
b
In the Jam Recovery menu, select On or Auto.
c
Print the document.
Are the jammed pages reprinted?

Printing problems

Print quality is poor

Blank or white pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Yes
No
Contact
customer
The problem is
support.
solved.
Yes
No
The problem is
Contact
solved.
support.
211
customer
to

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Troubleshooting

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