Support Resources; Troubleshooting; Contacting Technical Support - OWC Accelsior 4M2 Assembly Manual & User Manual

SUPPORT RESOURCES

3.1 Troubleshooting

Many problems can be traced back to an improperly seated PCIe card or compatibility issues (e.g. installing the
card in a slower PCIe 2.0 slot or a PCIe 3.x slot with too few data lanes to support the desired performance, or
installed in a computer running an older version of Windows or macOS).
Make sure that the card is seated properly and that the computer is configured to meet the system requirements
noted earlier. If you're still having trouble, please contact technical support.

3.2 Contacting Technical Support

Phone: M–F, 8am–8pm CT
1.866.692.7100 (N. America)
+1.815.338.4751 (Int'l)
Chat: M–F, 8am–8pm, Sat. 9am–5pm CT
www.owcdigital.com/support
Email: Answered within 48 hours
www.owcdigital.com/support
Accelsior 4M2
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Support Resources