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Summary of Contents for OWC OWC Mercury Elite Pro
- Page 1 OWC Mercury Elite-AL 800 Pro MIRROR RAID 1 Dual Drive FireWire 800/400 USB 2.0 Solution Owner’s Manual...
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Page 2: Table Of Contents
OWC Mercury Elite-AL Pro Table of Contents 1 INTRODUCTION 1.1 SYSTEM REQUIREMENTS 1.1.1 Mac Requirements 1.1.2 PC Requirements 1.2 PACKAGE CONTENTS 1.3 ABOUT THIS MANUAL 1.4 PORT VIEW & CABLE CONNECTIONS 1.5 DETAILED VIEW 1.5.1 LED Indicator 2 SYSTEM SETUP 2.1 SOFTWARE INSTALLATION... -
Page 3: Introduction
•USB 2.0 interface, Windows 2000 / XP / Vista / Windows 7 1.2 Package Contents ➀ ➆ ➁ ➅ OWC Mercury Elite-AL 800 Pro MIRROR RAID 1 Dual Drive FireWire 800/400 USB 2.0 Solution Owner’s Manual ➄ ➇ ➂ ➃... -
Page 4: Port View & Cable Connections
➄ On/Off Switch - Turn the OWC Mercury Elite-AL Pro on and off here. 1.5 Detailed View The OWC Mercury Elite-AL Pro has a cool blue LED at the front of the hard drive enclo- sure. It will illuminate blue when powered on, and flash on drive activity (both reading... -
Page 5: System Setup
2 SYSTEM SETUP 2.1 Software Installation The OWC Mercury Elite-AL Pro is plug & play, no drivers required with any modern OS. 2.2 Computer Connections To use the OWC Mercury Elite-AL Pro, connect any interface cable to the drive and the computer. -
Page 6: Formatting
OWC Mercury Elite-AL Pro Chapter 3 - Formatting 3 FORMATTING 3.1 IMPORTANT INFORMATION IF YOU PLAN ON USING YOUR DRIVE TO BOOT ON A G3, G4, OR G5 SYSTEM Your new external hard drive has been formatted for the Macintosh as a Mac OS X Extended (Journaled) volume, using the GUID* Partition Table scheme. - Page 7 OWC Mercury Elite-AL Pro Chapter 3 - Formatting 3.3 Formatting your OWC Mercury Elite-AL Pro on a Macintosh with Mac OS X WARNING: This procedure will destroy ALL data on the disk you run it on!!! Be sure there is nothing you need to keep on your drive before running any of these commands.
- Page 8 OWC Mercury Elite-AL Pro Chapter 3 - Formatting ➁ Once you’ve selected the OWC device, you will notice the above change in the Disk Utility application. Click on the “Erase” tab in this picture. ➂ ➊ ➋ You then need to name the volume that you want to format, and erase it. Name the volume as you want, choose the Volume Format pulldown (Mac OS Extended (Jour- naled) is default), and click the Erase button.
- Page 9 Click the erase button to confirm you wish to erase the disk. ➄ After a few moments, the erase command will complete and the OWC Mercury Elite- AL Pro volume will mount on your desktop. You can quit Disk Utility, you’re all set!
- Page 10 Only for XP, 2000, ME and earlier. (XP 64-BIT, Vista & Windows 7 can continue to the next section) Your new OWC Mercury Elite-AL Pro is preformatted for use with a Macintosh. Un- fortunately, this is not readable by Windows without special software. If you wish to use your storage solution on a computer running Windows, you will need to reparti- tion and reformat using the following instructions.
- Page 11 OWC Mercury Elite-AL Pro Chapter 3 - Formatting 3.5 Formatting your OWC Mercury Elite-AL Pro on Windows 2000 and later Instructions for other operating systems can be found at http://www.macsales.com/format. WARNING: This procedure will destroy ALL data on the disk you run it on!!! Be sure there is nothing you need to keep on your drive before running any of these commands.
- Page 12 OWC Mercury Elite-AL Pro Chapter 3 - Formatting ➃ Your drive will appear similar to how Disk 1 does below. Notice that the space on the lower right reads as “Unallocated.” Right click in this space and choose “New Partition.”...
- Page 13 OWC Mercury Elite-AL Pro Chapter 3 - Formatting ➇ If you like, you can specify the drive letter designation for your new drive. Otherwise, one will automatically be assigned. Click “Next. ” ➈ Before you can use the drive, it must be formatted.
- Page 14 OWC Mercury Elite-AL Pro Chapter 3 - Formatting ➀➀ Once you have finished with the formatting wizard, you will see that your new drive (represented as “Disk E” in this case) will display a message of “Formatting. ” This should only take a couple of minutes if you chose the quick format option.
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Page 15: Troubleshooting & Tips
Engineering’s Drive Genius. • Drive does not show up at all If your OWC Mercury Elite-AL Pro drive is not being recognized at all, begin by checking some basic possibilities, such as: • Are all cables tightly attached to the computer and drive? •... - Page 16 4.2 Tips Identifying the LED indicators on your drive The OWC Mercury Elite-AL Pro has a cool blue LED at the front of the hard drive en- closure. They will illuminate blue when powered on, and flash on drive activity (both reading and writing).
- Page 17 OWC Mercury Elite-AL Pro Chapter 4 -Troubleshooting & Tips Backup Software For Mac OS X, we have included Prosoft Engineering’s Data Backup. Data Backup makes it easy to backup to FireWire and USB drives, network drives, CDs and even DVDs. Make schedules so you don’t need to ‘think’ about backing up… It does it for you.
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Page 18: Appendix
To ensure that your files are protected and to prevent the loss of your data, we strongly suggest that you keep two copies of your data: one copy on your OWC Mercury Elite- AL Pro, and a second copy on either your internal hard drive or another storage me- dium, such as an optical backup, or on a second external hard drive. -
Page 19: Customer Service
OWC Mercury Elite-AL Pro Chapter 6 - Customer Service 6 CUSTOMER SERVICE 6.1 Before Contacting Customer Service •Read this manual and review Chapter 4: Troubleshooting & Tips. •Try to confirm the problem is with the hard drive. If you have a second computer, move the enclosure to that system and verify that the solution does not function with that machine. - Page 20 Copyrights: Copyright © 2006-2011 Other World Computing, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Other World Computing. Changes: The material in this document is for information only and subject to change without notice.
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Questions and answers
I have pulled out my OWC Mercury Elite-AL Pro from storage and when I try to connect it to my new M4 Macbook Pro via USB it is not recognized at all.
If your OWC Mercury Elite Pro is not recognized by your M4 MacBook Pro when connected via USB, consider the following troubleshooting steps:
1. Check Cables and Ports – Ensure all cables are securely connected. Try using a different USB cable or port to rule out connection issues.
2. USB Compatibility – The OWC Mercury Elite Pro Quad supports USB-C and includes a USB-C to USB-A cable for compatibility with older machines. Verify that your MacBook Pro supports the connection type being used.
3. Disk Utility Check – Open macOS Disk Utility to see if the drive is detected. If it appears but is not accessible, try using Repair Disk and Repair Permissions in Disk First Aid.
4. Formatting Issues – The drive may be formatted using a partition scheme incompatible with your Mac. If necessary, reformat it using Mac OS Extended (Journaled) or APFS in Disk Utility.
5. Power and LED Indicators – Check if the drive's LED indicator lights up when connected, which confirms power and activity.
6. Try Another Computer – Connect the drive to another Mac or Windows PC to determine if the issue is specific to your MacBook.
7. Software Conflicts – If using RAID configurations, ensure that required drivers or software (such as SoftRAID) are installed and compatible with macOS.
8. Firmware or macOS Updates – Ensure your MacBook Pro is running the latest macOS version, as updates may improve hardware compatibility.
If the drive is still not recognized after these steps, contact OWC Technical Support for further assistance.
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