P a g e | 7 4
4.5 T
ROUBLESHOOTING AND
Gener a l T r oubles hooting
Pool Water Quality Not Good
Refer to 2.4 Routine Maintenance.
Refer to 3.5 Water Treatment.
Contact your pool professional for assistance and advice.
PoolCop Unresponsive
If nothing is displayed on the PoolCop screen, check:
PoolCop responsive to buttons.
Mains power supply connected and PoolCop switched ON at CCU
PoolCop Control Connection Unit fuses (use 125mA slow blow mini fuse).
Contact your installer for assistance.
pH or ORP Measurement Unstable or Erratic
Unstable readings of pH or ORP can be caused by a number of factors. Check the following:
Check for stray micro currents.
Verify sensor condition and age.
Contact your installer for assistance.
Temperature Indicating Unusually High
Temperature indicating high is caused by a short circuit in the temperature sensor.
This could be caused by corrosion or by humidity in the PoolCop Valve Data Unit.
Check for water in the Valve Data Unit.
Contact your installer for assistance.
Water Leak Inside Valve Data Unit
If water is found INSIDE the Valve Data Unit:
Check for leaks from the pressure sensor tubes.
Check for leaks from the pH sensor.
Check for leaks from the ionizer electrodes or plugs.
Check if temperature indication is unusually high (see above).
Contact your installer for assistance.
Pool Water Level Low, or Pool Draining
If there is any doubt about the level of the pool water and that the pool may be draining, immediately ascertain the cause:
Stop filtration.
Close all valves to prevent further water loss.
Verify valve position; if not in Filter, select Filter in Manual Operations.
With valve indicated in position Filter, check waste pipe for water draining out.
If a manual valve is fitted to the waste pipe, open this to check for draining water.
If no reason was found, deactivate all timers and contact your installer for assistance.
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