Poolcop Warranty - PoolCop Evolution Installer And User Manual

P o o l C o p M a n u a l : V 4 2 E N
2.2 P C W
OOL OP ARRANTY
Before using the product, we recommend that you carefully read the user manual in which you will find all the usual precautions.
Return the warranty registration card completed with the serial number to activate the warranty. This warranty applies only if the defective product is
presented within the warranty period, accompanied by the original invoice or receipt (clearly indicating the purchase date, the model of the device and
the reseller's name). PCFR reserves the right to refuse warranty service if these documents are not presented or if they are incomplete or illegible. The
warranty will not apply if the model name or serial number on the product has been altered, wiped out, deleted, torn, perforated or made illegible.
The warranty is valid for 2 (two) years from the date of delivery (see Conditions). This warranty does not cover consumables or parts with limited
lifespan (e.g. batteries, sensors, seals and O-rings ...). The warranty is automatically invalidated if the customer does not notify PCFR of the latent defect
or the alleged non-compliance within 20 (twenty) days from its discovery. The customer is responsible for proving the date of the discovery.
PCFR is only obliged to repair or replace, free of charge, defective or nonconforming parts, at its discretion, and without the customer being entitled to
obtain damages for any cause whatsoever. Original spare parts are available from your dealer. The use of other than genuine parts voids the warranty.
Terms:
This product is covered by a limited warranty of 2 (two) years, excluding consumables or parts with limited warranty (see below).
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The product warranty period will be reduced to 1 (one) year if no proof of the first annual service can be provided. The first annual service
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must be conducted and recorded in the maintenance book by a pool professional or a person authorized by PCFR. The annual service
checklist and the maintenance card are detailed in the user manual (a copy of this manual can be provided on request).
If the product is not installed by a professional or an authorized reseller, the warranty is limited to 90 days.
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PCFR provides no warranties (express, implied, statutory or otherwise) for the product, the product software or the software accompanying the
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product, regarding the accuracy of the information provided or suitability for a particular purpose.
Consumables and parts with limited warranty:
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12V SLA battery is guaranteed for 6 (six) months from the date of delivery of the product
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The pH or pH+ORP sensor is guaranteed for1 (one) year from its date of commissioning
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The valve gasket is guaranteed for 1 (one) year from its date of commissioning and subject to normal use.
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The warranty does not cover:
Defects and deterioration of products due to abnormal conditions of storage, especially in case of an accident of any kind whatsoever, will
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void the PCFR warranty. The warranty applies only to products that have become the property of the buyer. It applies only to products wholly
distributed by PCFR. The warranty is automatically voided should the products be used under conditions for which they were not designed. A
design flaw is not a latent defect and customers of PCFR are deemed to have received all the technical information on products sold. PCFR
does not cover damage resulting from wear requiring an adaptation or a special assembly, abnormal or not, of the product unless it was
conducted under PCFR's supervision.
Viral infections or the use of the product with software not supplied, or software incorrectly installed.
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Neglect.
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A loss of water tightness of the Valve Data Unit following an assembly error, installation error or a lack of attention on a sealing element or
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its installation (sensors, electrodes, O-rings, hoses, clamps, etc.).
Accidents, fire, liquids, chemicals other substances, flooding, vibrations, excessive heat, improper ventilation, power surges, excess or
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inadequate power supply, radiation, electrostatic discharge including lightning, other forces and external influences.
Transportation costs and the risks associated with product replacement or repair.
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Exclusions and Limitations:
PCFR is not responsible for the consequences of action taken in response to a displayed value. The results obtained by the product are not the
responsibility of PCFR, whatever the causes and consequences. It is the user's responsibility to verify the displayed values and the proper functioning of
the unit.
In the context of this warranty, the PCFR's sole obligation is to repair or replace products which meet the conditions of this warranty. PCFR is not
responsible for any loss or damage relating to products, to service, to this warranty or any other, including:
financial losses
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price paid for the product
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loss of profit revenue, data, enjoyment or use of the product or associated products
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loss or indirect loss or accidental damage
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any direct or any indirect prejudice linked to the unavailability of the product for whatever duration
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Postal address: PCFR SAS,
La Remise,
130 Boulevard du Nord,
84160 CUCURON, France
www.poolcop.com
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PCFR