it 3900e Owner's Manual page 28

Innovative Photonics
Warranty Statement:
The Illumination Technologies products are warranted to the original purchaser to be free from defect for one
year from the date of purchase of the product. Illumination Technologies, Inc. will repair or replace, at its
discretion, any defective unit within two (2) weeks of its receipt. This warranty is void if the unit in question
has been visibly damaged by accident or misuse, if the unit has been serviced or modified by anyone other than
an authorized representative of Illumination Technologies, Inc., or if any warranty seal has been broken. This is
the only warranty expressed or implied by Illumination Technologies, Inc. Specifically excluded from this
warranty is damage resulting from improper installation or neglect in the operation of the unit or
misunderstanding of the properties of the unit.
Service Statement:
To return this product for service or repair, an RMA number (Return Materials Authorization number)
must be obtained from Illumination Technologies. To receive the RMA number, visit our website at
www.illuminationtech.com/support
number and the shipping information. The RMA number must be affixed to the shipping label in plain sight,
and the shipper must prepay all shipping. Illumination Technologies, Inc. or an Illumination Technologies
Authorized Service Representative must perform any service required. All service outside the warranty
period will be performed upon the purchaser's request according to normal service charges in affect at the
time. Illumination Technologies, Inc. guarantees all repairs to be completed within two (2) weeks of
receiving the approval of the customer. All shipping charges will be the responsibility of the purchaser.
Liabilities:
Any warranty implied under State Law shall be limited to one year from original delivery to the original
purchaser. Specifically excluded from Illumination Technologies, Inc. liability is damage resulting from acts of
any deity, malicious mischief, vandalism, riots, wars, improper installation or neglect in the operation or
maintenance of the unit or misunderstanding of the properties of the unit. Under no circumstances shall
Illumination Technologies, Inc. be obligated for consequential or other damages of any kind or description,
losses or expenses in connection with or by reason of the use of, or inability to use this unit for any reason. The
stated warranty provides the purchaser with specific legal rights, and there may be additional rights which vary
from state to state. Some states, for example, do not allow exclusion of consequential damage.
Revision 2 09/01/16
Illumination
Technologies, Inc.
and fill out the RMA form. You will then receive an email with the RMA
Illumination Technologies, Inc.
102 Route 5 West, Building 2, Elbridge, NY 13060 USA
www.illuminationtech.com
Owner's Manual
Page 28 of 28