Troubleshooting; General Operation; Sun Systems; The Windows Client - Tripp Lite Wireless Console Extender B014-000 Owner's Manual

Appendix

Troubleshooting

General Operation

Problem
Erratic Operation

Sun Systems

Problem
Video display problems The display resolution should be set to 1024 x 768:
with HDB15 interface
systems (e.g., Sun
Blade 1000 servers).
Video display problems The display resolution should be set to 1024 x 768:
with 13W3 interface
systems (e.g., Sun
Ultra servers).

The Windows Client

Problem
Remote mouse pointer
is out of step.
Part of remote window
is off my monitor.
The remote screen
display is rotated 90°
I can't run Net Meeting
when the Windows
Client is running.
Resolution
If the B014-000 is connected to a KVM switch, make sure to power on
the switch before powering on the B014-000.
Press and hold the WLAN Reset button (see p. 5), for 10 seconds.
Resolution
Under Text Mode:
1. Go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60 reset-all
Under XWindow:
1. Open a console and issue the following command:
m64config -res 1024x768x60
2. Log out
3. Log in
Under Text Mode:
1. Go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60 reset-all
Under XWindow:
1. Open a console and issue the following command:
ffbconfig -res 1024x768x60
2. Log out
3. Log in
Resolution
1. Use the AutoSync feature (see Video Adjustment, p. 20), to synch
the local and remote monitors.
2. If that doesn't resolve the problem, use the Adjust Mouse feature
(see Mouse Movement, p. 17) to bring them back in step.
If Keep Screen Size (see p. 16) is not enabled, use the AutoSync
feature (see Video Adjustment, p. 20), to synch the local and remote
monitors. If it is enabled, see the discussion under Note on p. 16.
Enable Keep Screen Size. See the discussion under Note on p. 16
for details.
Enable Keep Screen Size. See the discussion under Note on p. 16
for details.
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