Troubleshooting - Tripp Lite B126-1D1-WHD1 Owner's Manual

Troubleshooting

If you are unable to get an acceptable image after following the
installation instructions, try the following troubleshooting tips:
1. Is the included external power supply connected and plugged
into a working power source? For the product to function properly,
the receiver must be connected to and receiving power from an
external power supply.
2. Is the included USB cable connected between the USB Micro-B
port on the mini transmitter unit and a power source? The USB
Micro-B port on the mini transmitter unit must be connected to a USB
port on the source device or on a USB wall charger in order to power
the unit.
3. Was the power to the HDMI source turned off prior to
installation? If not, restart.
4. What resolution are you trying to reach? See the Product
Features and Installation sections in this manual for details on
maximum distance and resolution. If you are not able to get an
acceptable image, try lowering the source device's video resolution or
adjusting the refresh rate.
5. Is your mini transmitter unit and receiver unit not connecting to
one other? If the wireless connection LED indicators are not blinking
correctly, restart either the mini transmitter or receiver unit, then
reconnect the HDMI connector or cable. Also, make sure the mini
transmitter and receiver units have a direct line of site to one other. If
the line of sight between them is blocked by windows or walls, or there
is no direct line of sight, the mini transmitter and receiver units will not
be able to establish a connection.
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