Table of Contents
Advertisement
Troubleshooting
If you are unable to receive an acceptable image after following the
installation instructions, try the troubleshooting tips below.
1. Are the external power supplies included with the product
connected and plugged into a working power source? For the
product to function properly, the transmitter and receiver must be
connected to and receiving power from an external power supply.
2. Was the power to the HDMI source turned off prior to installation?
If not, restart.
3. What resolution are you trying to attain? See the Product Features
and Installation sections in this manual for details on maximum
distance and resolution. The shorter the extension distance, the higher
the resolution. If you are not able to receive an acceptable image, try
lowering your computer's video resolution or adjusting the refresh rate.
4. What type of cabling are you using? Inferior cabling can result in poor
performance. As such, it is important to use cables that can support the
desired video resolution. To achieve maximum distance and resolution,
24 AWG solid-wire UTP cable (such as Tripp Lite's N202-Series cables)
must be used.
5. Test your cables to ensure they are working properly. For example,
connect your Cat5e/6 cable between a computer and a network to verify
that it establishes a network connection.
6. Are any patch panels or other devices connected between the
transmitter and receiver units? Tripp Lite's HDMI over Cat5 extender
kits are designed for direct connection between the transmitter and
receiver via UTP cable. The more connection points between the source
and the remote monitor, the more likely signal degradation will occur,
causing poor performance. If you have a patch panel or other device in
between, it should be removed from the installation.
16-03-172-9334FF.indd 7
7
3/23/2016 9:18:53 AM
Advertisement
Table of Contents
