Aspect BIS VIEW Service Information Manual page 61

SECTION 7
________________________________________________________________________
Status Messages:
Unrecoverable BISx
Error [1000-1999]
Unrecoverable
Monitor Error
[2000-2999]
Hardware Timer Error
[2902]
Data Export Error
[3000-3999]
Unable to update
software
[4000-4999]
Trend Memory Error
[5000-5999]
DIAGNOSTICS AND TROUBLESHOOTING
Possible Causes:
1. Poor connection
between BISx monitor
cable and monitor.
2. Defective BISx.
3. Defective monitor.
A system error has
occurred. The monitor may
stop operating. This can
occur if the BISx is
unplugged while the
monitor is starting up.
A system timer error has
occurred.
The data export was not
successful.
1. Removable drive is not
connected properly to
USB(A) port.
2. Drive "write protect" is
locked.
3. Drive is not formatted
properly.
4. Drive is incompatible or
defective.
5. Drive is full.
1. Software has already
been updated to the
current revision.
2. A software error has
occurred.
A memory error has
occurred.
7-11
Corrective Actions:
1. Unplug BISx from monitor
and plug in again. If
necessary, unplug power
cord and plug in again to
shut down monitor
completely. Then plug in
and +re-start monitor.
2. Replace the BISx.
3. Replace the monitor.
1. Follow on-screen
instructions (if any).
2. Turn the monitor off, then
on again.
3. Reset monitor.
4. Replace monitor.
5. Make sure the removable
drive is connected properly
to the USB(A) port.
6. Verify that "write protect"
switch on the drive is set to
"unlock" position.
7. Verify that the drive is
formatted as FAT32.
8. Replace drive. Contact
your Aspect Technical
Service representative for a
list of compatible drives.
9. Replace drive.
1. Check revision.
2. Restart monitor.
3. Reset monitor.
4. Verify that drive is
formatted as FAT32.
5. Replace drive.
1. Restart monitor.
2. Reset monitor.
3. Replace monitor.