IBM 3278 Series Maintenance Information page 20

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3276/3278 Problem Report Form
Unit Idernilieation
Unit Type 3276 3278 (circle one)
Una Seri~1 Number
Telephone Number
Dale and T,me
Reported by
1
Record the step number where you detected the failure
~
~
:
~
:;; Q
-
-
~--
$tepNumber
2
Circle all 01 the followrng symbol, thaI are displayed in the Operato. Information Area of the falling display station(s):
Note: Ifnota
BI
ora
iii!
,recordthesymbo'- Subsystem ReadY _ _
E!1
or
iii! _ _
If one of these three wmbol. is displayed, insert
the 2· or 3~jgit code following the symbol
Host Conflecljon _ _
.!!.
or
1.
(
Comm,",,,,",, P,o""m_
-"n-
Display Station Problem-
I!I!
Program Error _ _ _ PROG
3
If the display station is a 3278. go to slep 6: if the display statl<;Ml IS a 3276. continue
4Areallattachedtermrnal,falling?
If "NO"
is
Checked. identify ail the failing terminal,
D D
5
Write an "X" in each circle below for each light that wa, on when the error occurred
0 2
0
.s-
OK
0
( S,wm
Machine
3276
Front
o-g
3276Conlrol
Check
Check
Panel
0
0 0
~
6
If the keyboard is failing, fill in the appropriate section below. On the keyboard diagram below write an X in
theapproprjate location for each key that failed
DAlikevsfail.
DAllchlraeterkaysfail.
888888888888888E388888
8888888P8888888888888
88 BBBRPPRPR8888n BB BBB
BB
BBBBPPDf=~BPBRBtd
88 888
Q::=Jt
\HcO "." ...
~
.. '""
7
After completing this form. follOW your
organi~ation',
procedure for reporting problems
and
,ave thi, form for the
service representative.
_ .... OOmmenU
cc,,",ce<"ing
t~i.
form to IBM
Corporation,
DoINOr'tINnt63T, Ne;gnbDrhOOdRoed. King.ton. NBW York 12401
©
Copvright Inlemattonal BUStnes, Machines CorPDrotkm 1978. 197 9
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"'.N .•.. U.'.A.'OfOl
I'dn,ed;" the U.S.A. GX23.0201·2 3/79
Figure 1-3_ IBM 3276/3278 Problem Report Form
1·8
SY27-2510-6