IBM PC 300 2169 Quick Reference Manual

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  • Page 1 Quick Reference...
  • Page 3 Quick Reference...
  • Page 4 Note Before using this information and the product it supports, be sure to read the information under “Appendix. Product warranty and notices” on page 21. First Edition (June 2000) © Copyright International Business Machines Corporation 2000. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 5: Safety Information

    Safety Information DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 6: Lithium Battery Notice

    When a CD-ROM drive or a DVD-ROM drive is installed, note the following. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. Removing the covers of the CD-ROM drive or DVD-ROM drive could result in exposure to hazardous laser radiation.
  • Page 7 v Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. v Do not use the telephone to report a gas leak in the vicinity of the leak. Safety Information...
  • Page 8 Quick Reference...
  • Page 9: Table Of Contents

    Contents Safety Information . . iii Laser compliance statement . . iii Lithium battery notice . . iv Modem safety information . . iv Chapter 1. Setting up your computer Selecting a location for your computer . Arranging your workspace Comfort .
  • Page 10 Ordering publications . . 20 Ordering CDs . 20 Appendix. Product warranty and notices. . 21 Warranty Statements . . 21 IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 - General Terms) . 21 Part 2 - Worldwide Country-Unique Terms .
  • Page 11: Chapter 1. Setting Up Your Computer

    Chapter 1. Setting up your computer Before you begin, be sure to read “Safety Information” on page iii. Use these instructions to set up your computer. Selecting a location for your computer Make sure you have an adequate number of properly grounded electrical outlets for all devices.
  • Page 12: Glare And Lighting

    Adjust the monitor so that the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and position it so that you can view it without having to twist your body.
  • Page 13: Connecting Computer Cables

    Connecting computer cables Use the following steps to set up your computer. Look for the small icons on the following pages, and on the back of your computer. If your computer cables and connector panel have color-coded connectors, match the color of the cable end with the color of the connector. For example, match a blue cable end with a blue panel connector, a red cable end with a red connector, and so on.
  • Page 14: Turning On Power

    7. Connect any universal serial bus (USB) device cables to the USB connectors. 8. Connect external audio device cables, such as speakers, microphone, or headphone cable to the appropriate connector (available on some models only.) 9. For models with a modem, connect the phone-line cable to the modem connector.
  • Page 15: Finishing The Software Installation

    Finishing the software installation After you start the computer for the first time, follow the instructions on the screen to complete the software installation. If you do not complete the software installation the first time the computer is turned on, unexpected results might occur.
  • Page 16 Quick Reference...
  • Page 17: Chapter 2. Troubleshooting And Recovery

    Chapter 2. Troubleshooting and recovery This chapter describes troubleshooting and recovery tools for computers that have IBM preinstalled software. These tools are: v ConfigSafe program v Emergency Recovery diskette v IBM Device Drivers and Diagnostics CD v Product Recovery CDs v Product Recovery program on the hard disk (A20, A40, and A40p models) Note: Not all computers have all of these tools.
  • Page 18: Using Configsafe Sos

    To open the ConfigSafe program, follow these steps: 1. Shut down your operating system. 2. Turn off your computer. If the computer will not turn off after you hold down the power button for at least four seconds, unplug the power cord and wait a few seconds before reconnecting it.
  • Page 19: Reinstalling The Operating System

    Reinstalling the operating system IBM Personal Computer models A20, A40, and A40p have the Product Recovery program on a hidden partition of the hard disk. All other computer models will use either the Product Recovery CDs, the Device Drivers and Diagnostics CD, or the CDs or diskettes that came with your own operating system.
  • Page 20: Diagnosing Hardware

    Diagnosing hardware If restoring the settings from the ConfigSafe program or reinstalling the operating system and device drivers does not solve the problem, try using the IBM Enhanced Diagnostics program. The IBM Enhanced Diagnostics program helps isolate hardware problems and runs independently of the operating system.
  • Page 21: Changing The Primary Startup Sequence (Machine Type 2169)

    3. When the Configuration/Setup Utility program prompt appears, quickly press F1. The prompt appears for only seconds. 4. From the Configuration/Setup Utility menu, select Start Options. 5. From the Start Options menu, select Startup Sequence. 6. Under Primary Startup Sequence, select First Startup Device. 7.
  • Page 22 If you have an IBM Model A20, A40, or A40p computer, device drivers are located on the C:\ drive. Other device drivers are on the software media that come with individual devices. Notes: 1. Before you can recover or install device drivers, your operating system must be installed on your computer.
  • Page 23: Chapter 3. Getting Help, Service, And Additional Information

    Chapter 3. Getting help, service, and additional information If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. For example, IBM maintains pages on the World Wide Web where you can get information about IBM products and services, find the latest technical information, and download device drivers and updates.
  • Page 24 v Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. v IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 25: Before You Call For Service

    Before you call for service Many computer problems can be solved without outside assistance, by using the online help or by looking in the online or printed documentation that comes with your computer or software. Also, be sure to read the information in any README files that come with your software.
  • Page 26: Getting Information By Fax

    For information about specific Personal Computer products, visit the following pages: http://www.ibm.com/pc/us/intellistation http://www.ibm.com/pc/us/ibmpc http://www.ibm.com/pc/us/netfinity http://www.ibm.com/pc/us/thinkpad http://www.ibm.com/pc/us/accessories http://www.direct.ibm.com/content/home/en_US/aptiva You can select a country-specific Web site from these pages. Getting information by fax If you have a touch-tone telephone and access to a fax machine, in the U.S. and Canada you can receive by fax marketing and technical information on many topics, including hardware, operating systems, and local area networks (LANs).
  • Page 27 v Machine Type and Model v Serial numbers of your computer, monitor, and other components, or your proof of purchase v Description of the problem v Exact wording of any error messages v Hardware and software configuration information for your system If possible, be at your computer when you call.
  • Page 28: Getting Help Around The World

    Getting help around the world If you travel with your computer or need to move it to another country, you can register for International Warranty Service. When you register with the International Warranty Service Office, you will receive an International Warranty Service Certificate that is honored virtually worldwide, wherever IBM or IBM resellers sell and service IBM PC products.
  • Page 29: 900-Number Operating System And Hardware Support Line

    900-number operating system and hardware support line In the U.S., if you prefer to obtain technical support on a pay-as-you-go basis, you can use the 900-number support line. The 900-number support line provides support for IBM PC products that are out of the warranty period. To access this support, call 1-900-555-CLUB (2582).
  • Page 30: Warranty And Repair Services

    Warranty and repair services You can upgrade your standard hardware warranty service or extend the service beyond the warranty period. Warranty upgrades in the U.S. include: v Carry-in service to on-site service If your warranty provides carry-in repair service, you can upgrade to on-site repair service, either standard or premium.
  • Page 31: Appendix. Product Warranty And Notices

    Appendix. Product warranty and notices This appendix includes product warranty and other notices. Warranty Statements The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country. Part 2 is the same for both statements. Be sure to read both Part 1 and Part 2.
  • Page 32 Machine - NetVista A40p Types 6569, 6649, 6579, PC 300PL Types 6565, 6584, and 6594 Warranty period* v Bangladesh, China, Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, and Vietnam - Parts: Three (3) years Labor: One (1) year v Japan - Parts: One (1) year Labor: One (1) year v All other countries not listed - Parts: Three (3) years Labor: Three (3) years Machine - NetVista A20 Type 6269, PC 300GL Types 6268, 6288, 6563, 6564 and 6574...
  • Page 33 Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine. If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded.
  • Page 34 IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation.
  • Page 35: Part 2 - Worldwide Country-Unique Terms

    Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return. Production Status Each IBM Machine is manufactured from new parts, or new and used parts.
  • Page 36 AUSTRALIA: The IBM Warranty for Machines: The following paragraph is added to this Section: The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicable legislation.
  • Page 37 EUROPE, MIDDLE EAST, AFRICA (EMEA) The following terms apply to all EMEA countries. The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller. If you purchased this Machine from IBM, the terms and conditions of the applicable IBM agreement prevail over this warranty statement.
  • Page 38 FRANCE: Limitation of Liability: The following replaces the second sentence of the first paragraph of this Section: In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged). GERMANY: The IBM Warranty for Machines: The following replaces the first sentence of the first paragraph of this Section: The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the...
  • Page 39 Limitation of Liability: The following replaces items one and two of the first paragraph of this Section: 1. death or personal injury or physical damage to your real property solely caused by IBM’s negligence; and 2. the amount of any other actual direct damages, up to the greater of Irish Pounds 75,000 or 125 percent of the charges (if recurring, the 12 months’...
  • Page 40: Notices

    months’ charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim. The following item is added to this paragraph: 3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.
  • Page 41: Processing Date Data

    INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
  • Page 42: Electronic Emissions Notices

    Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others. Electronic emissions notices This computer is classified as a Class B digital device. However, this computer includes a built-in network interface controller (NIC) and is considered a Class A digital device when the NIC is in use.
  • Page 43: Power Cord Notice

    This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards.
  • Page 44 IBM power cord part Used in these countries and regions number 13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay, Uruguay, Western Samoa 13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, Czech Republic, Egypt, Finland, France, French Guiana, Germany, Greece, Guinea, Hungary, Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon, Luxembourg, Macau, Malagasy, Mali, Martinique, Mauritania, Mauritius,...
  • Page 46 Part Number: 19K6729 (1P) P/N: 19K6729...

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