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Problem
When ignitor button is
pressed in there is a
spark at ODS/pilot but
no ignition.
ODS/pilot lights but flame
goes out when control
knob is released.
Burner(s) does not light
afterODS/pilot is lit
Delayed ignition of
burner(s).
22
TROUBLESHOOTING
Possible Cause
1. Gas supply is turned off or
equipment shutoff valve is
closed.
2. C o n t r o l k n o b n o t f u l l y
pressed in while pressing
ignitor button.
3. Air in gas lines when in-
stalled.
4. ODS / pilot is clogged.
5. Gas regulator setting is not
correct.
6. Control knob not in PILOT
position.
7. Depleted gas supply (pro-
pane).
1. Control knob is not fully
pressed in.
2. Control knob is not pressed
in long enough.
3. Equipment shutoff valve is
not fully open.
4. Thermocouple connection is
loose at control valve.
5. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, caus-
ing pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple damaged.
7. Control valve damaged.
1. Burner orifice is clogged.
2. Burner orifice diameter is too
small.
3. Inlet gas pressure is too low.
1. Manifold pressure is too low.
2. Burner orifice is clogged.
www.usaprocom.com
Corrective Action
1. Turn on gas supply or open
equipment shutoff valve.
2. Fully press in control knob
while pressing ignitor button.
3. Continue holding down con-
trol knob. Repeat igniting op-
eration until air is removed.
4. Clean ODS/pilot (see Care
and Maintenance, page 19) or
replace ODS/pilot assembly.
5. Replace gas regulator.
6. Turn control knob to PILOT
position.
7. Contact local propane/LP
gas company.
1. Press in control knob fully.
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds.
3. Fully open equipment shutoff
valve.
4. Hand tighten until snug, and
then tighten 1/4 turn more.
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Care and Maintenance,
page 19) or replace ODS/
pilot assembly
6. Replace thermocouple.
7. Contact customer service.
1. Clean burner orifice (see
Care and Maintenance,
page 19).
2. Contact customer service.
3. Contact local gas supplier.
1. Contact local gas supplier.
2. Clean burner (see Care and
Maintenance, page 19).
200233-01B
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Need help?
Do you have a question about the MNSD300HGA and is the answer not in the manual?
Questions and answers
I cant get the pilot light to light I followed the instructions correctly ??
To troubleshoot the pilot light issue on a Procom MNSD300HGA:
1. Check Gas Supply – Ensure the equipment shutoff valve is fully open.
2. Follow Lighting Instructions – Turn the control knob to OFF, wait five minutes, then try lighting the pilot again by pressing the ignitor button.
3. Manual Lighting – If the ignitor does not work, light the pilot with a match following the Manual Lighting Procedure (page 18).
4. Hold Control Knob – After lighting, keep the control knob pressed for 30 seconds.
5. Check Gas Pressure – If the pilot does not stay lit, gas pressure may be too low. Contact your gas supplier.
6. Consult Troubleshooting Guide – Refer to pages 20-24 for additional troubleshooting steps.
7. Seek Professional Help – If the issue persists, contact a qualified service technician or gas supplier for repairs.
This answer is automatically generated