Customer Service - Bosch FLEXIDOME IP panoramic 6000 Series Installation Manual

FLEXIDOME IP panoramic 6000/7000 - outdoor
If the device is found, the response appears as "Reply from ... ", followed by the number of
bytes sent and the transmission time in milliseconds. Otherwise, the device cannot be
accessed via the network. This might be because:
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7.3

Customer service

If a fault cannot be resolved, please contact your supplier or system integrator, or go directly
to Bosch Security Systems Customer Service.
The version numbers of the internal firmware can be viewed on a service page. Please note
this information before contacting Customer Service.
1.
2.
Bosch Security Systems B.V.
The device is not properly connected to the network. Check the cable connections in this
case.
The device is not correctly integrated into the network. Check the IP address, subnet
mask, and gateway address.
In the address bar of your browser, after the unit IP address, enter: /version
for example: 192.168.0.80/version
Write down the information or print out the page.
Installation manual
Troubleshooting | en 31
2019-07 | V01 | DOC