B Technical Support; On-Line Technical Services; 3Com Bulletin Board Service; Access By Modem - 3Com III User Manual

B
T
ECHNICAL
3Com provides easy access to technical support information
through the variety of services described in this appendix.

On-line Technical Services

3Com offers worldwide product support seven days a week,
24 hours a day, through the following on-line systems:
3Com Bulletin Board Service (3ComBBS)
World Wide Web site
ThreeComForum on CompuServe
3ComFacts

3Com Bulletin Board Service

3ComBBS contains patches, software, and drivers for all 3Com
products, as well as technical articles. This service is available
via modem or ISDN seven days a week, 24 hours a day.

Access by Modem

To reach the service, set your modem to 8 data bits, no parity,
and 1 stop bit. Call the telephone number nearest you:
Country Data Rate
Australia up to 14400 bps
France up to 14400 bps
Germany up to 9600 bps
Hong Kong up to 14400 bps
Italy (fee required) up to 9600 bps
Japan up to 14400 bps
Singapore up to 14400 bps
Taiwan up to 14400 bps
U.K. up to 14400 bps
U.S. up to 14400 bps
S
UPPORT
SM automated fax service
Telephone Number
(61) (2) 955 2073
(33) (1) 69 86 69 54
(49) (89) 627 32 188 or (49) (89) 627 32 189
(852) 537 5601
(39) (2) 273 00680
(81) (3) 3345 7266
(65) 534 5693
(886) (2) 377 5838 or (886) (2) 377 5840
(44) (144) 227 8278
(1) (408) 980 8204