Testing The Installation - Avaya Definity G3 / ProLogix Configuration Note

Testing the installation when
complete
AVAYA DEFINITY G3 / ProLogicx
Back of IVC6 CARD
RJ11
o To ensure the ports are physically connected correctly, ask the switch
a administrator to place calls to each individual INTUITY voice
channel one at a time. Use the "System Monitor" menu in INTUITY
to monitor that the correct channel is dialed from the switch.

7.2 TESTING THE INSTALLATION

o Refer to the AUDIX Administration manual for further details on
testing the installation.
o Create two mailboxes associated with two test extensions. Record a
name and personal greeting for each mailbox.
o Using one test extension, call the other test extension. You should
hear the appropriate greeting (see test scenarios below).
Leave a message. Verify that message waiting indication turns on.
Test call coverage scenarios:
Forward all calls - When a subscriber forward all calls to the
Intuity number, calls placed to the subscriber should follow the
correct Intuity prompt should be played for that subscriber.
Busy - Place a call to a busy extension. This should follow the right
coverage path and Intuity should play the NO ANSWER greeting.
Call no answer from Intuity scenario is the same as above.
o Message waiting indicators -
Listen to the message left for the mailboxes above, delete the
message and verify message waiting is turned off.
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1
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