User's Guide
❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏ Mac OS
Select Go > Applications > Epson Software > Epson Scan 2 Utility.
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
"Uninstalling Applications" on page 139
&
"Installing Applications" on page 138
&
Other Scanning Problems
Scanning Is Too Slow
Lower the resolution.
Scanning Stops when Scanning to PDF/Multi-TIFF
❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
❏ When scanning large volumes, we recommend scanning in grayscale.
❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
"Scanning Using Epson Scan 2" on page 88
&
Sending and Receiving Fax Problems
Cannot Send or Receive Faxes
❏ Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
Solving Problems
167