IBM TS4300 3555 User Manual page 126

Table 36. Warning events (continued)
Event Code Message Text and Description
4012 Move Cartridge failed due to cartridge
issue.
4014 Library test failed due to a Drive issue.
4015 Power supply failed. Redundancy isn't
available.
4016 Back up configuration data to base module
failed.
4017 Restore configuration data from Chassis
failed.
4019 Drive Firmware bundle upgrade failed.
4020 Database was reset due to a problem that
prevented the library from powering up.
96 IBM TS4300 Tape Library Machine Type 3555: User's Guide
Details and Solution
• View the event details to determine which
cartridge was involved.
• Verify surrounding events that might point to
problems with this media in other move
operations.
• Remove the media from the library, and
physically inspect the media to ensure that
no physical damage exists.
• If the media appears to be undamaged, put
the media back into the library and retry the
move operation. If the problem persists, retry
the operation with a different cartridge in the
same drive.
• If the problem follows the media, remove the
media from use.
• If the problem follows the drive, use the
library Management GUI to pull a drive
support ticket and check the device analysis
section for help.
• Verify the test parameters, and retry the test.
• If the test fails, check the library event log for
specific events that are associated with this
drive.
• Use the Management GUI to pull a drive
support ticket and check the device analysis
section for help.
Ensure that all power supplies are installed
properly (two per module), and that each
power supply is connected to a valid power
source.
Attempt to save the library configuration,
power cycle the library, and retry the operation.
Attempt to save the library configuration,
power cycle the library, and retry the operation.
1. Verify that the firmware file is correct for the
drives.
2. Ensure that the drives are in a healthy state
with no cartridge in the drive.
3. Retry the operation.
• If the library was restored to default settings,
restore a saved configuration by using a
previously saved config file.
• If no config file exists, then proceed in
configuring the library.